Project Manager and PCO

Dear Sir/Madame,

Thank you for selecting my resume for the position of Bilingual Project Control Officer (PCO)

I have 10 years ( 8 yrs PCO, 2 yrs Project Manager) of I.T. experience which provides me with the unique advantage of understanding projects from a management and reporting perspective.

In my capacity as PCO, I have supported an enterprise implementation with a CAPEX budget of $12 million as well as multiple PMO’s with 6-9 Project Managers.

By way of education, I have completed a Bachelor of Commerce, 75% of a Bachelor of Computer Science degree as well as the PMI PMP course. My intention is to become certified within the next few months.

I am confident that I am the ideal candidate for this position based on the following criteria;

Job Requirements

My Qualifications

Project Experience

8 years PCO, 2 years Project Manager

University Education

Bachelor of Commerce (complete), Bachelor of Computer Science (in progress)

I.T. Domain Knowledge

eCommerce, ERP, Distribution, Retail, Business Intelligence, Banking

Personality Traits

Highly organized with excellent communication, diplomatic and collaboration skills

PMP certification

Completed PMP course

Methodologies

Agile, Waterfall

PM Tools

Excel, Word, Outlook, MS Project, Powerpoint,Visio, Jira, Sharepoint, Google Apps

Bilingual

Oui/yes

Within my career, I have worked in the PMO for software vendors, crown corporations as well as private sector corporations which translates to a rich diversification of experience that I will offer to your PMO director and project managers.

In terms of travel, I am willing to travel to the level required by this position.

At your convenience, I trust we will meet this week so that I can explain in further detail as to how I will be of service to your firm and to your clients.

Regards,

Harold Zylber

Accomplished PCO

Harold Zylber

Bilingual Project Control Officer (PCO)

Phone: 514-***-****

******.******@*****.***

live:harold_z

Provide PCO support to PMO’s with 6-9 Project Managers

PCO with project manager experience who understands projects from a management and reporting perspective

Specialize in software applications (e.g retail, real estate, ERP, wealth management, airline) and eCommerce

Assist project managers in all SDLC phases which includes change management

Excellent client and stakeholder relationship management skills

Fosters collaboration within project teams

THINKWRAP

ECOMMERCE PROJECT MANAGER Feb 2016 – Mar 2018

Reason For Leaving- Company reorganization

ACCOMPLISHMENTS

Manage multiplatform teams: (Oracle ATG/CSC) 8 members, (Hybris) 6 members - BA, Tech Lead, Developers, QA

Salvage a client who was on the verge of terminating their contract. Turnaround resulted in $1.2 million revenue in 2016

Manage successful implementations of website UI design and backend functionality enhancements for Lorex/Flir, Le Chateau, TGI Friday’s

Cross sell website functionality to multiple clients which generated additional revenue in modifications

RESPONSIBILITIES

Project Planning:

Participate with the Account Manager in the preparation, presentation and approval of the Statement of Work (aka SOW)

Prepare and maintain WBS project plans using Microsoft Project

Create dashboards in Jira for planning and tracking tickets for releases.

Negotiate with client content, estimates and timing of upcoming releases.

Forecast and update resource requirements and matrix manage team resources

Plan with technical support hardware changes and additional software licenses

Participate in the preparation of a communication plan, training plan and corporate cultural change plan.

Reporting and Communication:

Conduct daily stand up meeting with team members to discuss status and issues

Prepare weekly project status report with KPI’s (re: cost, timeline, resource and performance) and discuss project plan, issue escalation status with client stakeholders either in person or through Google Hangout.

Focal point of communication between client, third party vendors and internal management through all phases of the project.

Maintain ongoing client relationships at the Director and V.P. level to monitor client expectations and perceptions

Prepare and present Powerpoint project status to monthly Steering Committee

Change Management:

Prepare a Change Request with an impact assessment and obtain client signoff for any anticipated change to scope, timeline, cost or resource availability. Adjust project plan and budget for reporting purposes once CR has been approved.

Implementation Methodology:

Provide recommendations to enhance the efficiency of the Project Management Office (aka PMO) based on PMI best practices, methodology and tools

Oversee the on time and quality preparation of project deliverables (statement of work, kickoff meeting, project charter, As is/To be analysis, project dashboard and status report, project plan, risk analysis/mitigation plan, quality control plan, issue tracking, test plan, implementation and go live strategy)

Manage the implementation though a hybrid version of Agile which includes; project initiation, project funding, team environment setup, organize 2 week sprints based on epics, stories, tasks, demos and rollout to production

Manage all phases of Waterfall methodology implementation

Administration:

Manage project revenue forecasting and resource allocation and recommend corrective actions to offset variances

Approve timesheets, review monthly billing of professional services with client prior to issuing invoice, negotiate and resolve any client billing issues. Approve vendor invoices and track to budget

Ensure compliance to client’s contract and negotiated SLA’s

CANADA POST

PCO, ENGINEERING SYSTEMS (Contract Employee) Jan 2014 – Dec 2015

Reason For Leaving – Part of massive layoff when Government of Canada terminated Community Mailbox Program

ACCOMPLISHMENTS

Support 9 Project Managers in a PMO with a $35.6 million budget by assisting them in maintaining project performance within acceptable KPI variances.

Author of the business requirements and Statement of Work for Community Mailboxes Special Accommodations program which was awarded $1.8 million funding approval

RESPONSIBILITIES

Work with the Project Managers to prepare, maintain and track the project management deliverables as they are tailored to each project including: project charter, budget, schedule, change management, risk management, issue management, configuration management, QA management, and status reporting. Assist project managers in obtaining deliverable signoff.

Assist Project Managers to develop and maintain detailed project plans using MS Project

Assist PMO director in setting up new projects in SHAREPOINT and preparing monthly presentation to Steering Committee

Track expiry and renewal dates of SOW’s. Prepare procurement requests (PO) and confirm services or goods received

Prepare and/or use scope documents to validate deliverables and expenditures

Work with project team members to develop resource, cost and schedule estimates

Monitor project activity, flag key issues and provide status reports to Project Managers

Track actual vs forecast schedule, and cost performance, and incorporate scheduled updates to identify problem areas by developing and maintaining detailed and summary reports on project costs and schedule performance

Update R.A.I.D document and identify impact of changes to baseline plan and budget

Conduct impact analysis on project schedule, costs and benefits and provide portfolio summary reports to PMO Director

Identify, maintain and report on project KPI’s (re: schedule, budget, resources)

Create and prepare reports such as project health reporting (proposal and project dashboards, monthly metric report and ad-hoc reports as requested). Validate work scope, set a budget and appropriately create project-based requisitions

Track and use all change request information and adjust the project baseline, as required

Validate and maintain the project change control log and administer all requests for changes through the change control process. Ensure that accepted changes have been incorporated into individual work and/or expenditure plans

Work with team members to develop a risk management plan or an expenditure plan, as well as maintain, update, and track progress of plan, and identify issues.Prepare year end accruals for project costs.

Ensure the central documentation repository (SHAREPOINT) is kept up to date

Recommend enhancements to PMO project governance templates which were subsequently implemented

CANADIAN REAL ESTATE ASSOCIATION

PROJECT CONTROL OFFICER (Contract Employee) Jan 2013 – Dec 2013

Reason For Leaving – REALTOR website was delegated to Third Party for Phase 2

ACCOMPLISHMENT

Support 3 Project Managers in the implementation of a $12.4 million feed from REALTOR website that provides enhanced residential property information to the websites of 100K real estate brokers.

RESPONSIBILITIES

Schedule and coordinate meetings, produce agenda, minutes, reports, dashboards, change requests, and other relevant documents for Workgroups and Steering committee meetings of provincial real estate boards

Administer the project plans, project documentation repository (JIRA), costs, risk log and issue log (re: R.A.I.D. document)

In conjunction with the Project Manager create and maintain a detailed project plan of activities and resources with corresponding timelines and critical milestones.

Track compliance to Service Level Agreements (SLA’s) with Third Party Vendors

Ensure that planned activities are executed, key milestones are met and project status is updated regularly and compared to baseline. Identify risks to key deliverables, resource availability and potential alternatives to mitigate the risks

Maintain ongoing review of Actual-To-Date, Forecast, Cost/Time To Completion.

Participate in various Corporate Project Management Office (PMO) improvement initiatives

Develop presentation documentation and templates for greater efficiency of working groups

Track the completion of weekly timesheets. Prepare month end and year end accruals

H.A.S. et ASSOCIES

PROJECT CONTROL OFFICER (Contract Engagements) Nov 2007 – Nov 2013

ACCOMPLISHMENTS

Support 4 Project Managers in a PMO during the implementation of CROESUS FINASOFT web based wealth management solution for TD Waterhouse Institutional Services, HSBC and CIBC

Support Vice President of I.T. Professional Services and 3 Project Managers during the design, coding, testing and implementation of a flight crew preferential bidding solution for British Airways, Northwest Airlines and Hawaiian Airlines.

Provide PCO support to 6 Project Managers implementing TECSYS Supply Chain ERP platform to Sher Distribution, King Par Golf, LeeSar, Walter, Pantorama and Canon.

RESPONSIBILITIES

Participate in project initiation activities: business plan development, financial justifications, plans, project timelines and budget. Support and facilitate the program phases scoping and prioritization with the various internal and external stakeholders

Facilitate working sessions with stakeholders to complete project deliverables: documentation reviews, solutions’ design and test planning.

Review data extracted from billing software and prepare invoices as required. Measure and track the program overall benefits (results and expected outcomes)

Provide orientation to new members of the PMO and setting up collaboration platforms using Google Apps (Gmail, Hangouts, Drive, Calendar etc) for project teams

Assist Project Manager with creation and maintenance of the Work Breakdown Structure (WBS) in MS Project. This includes tasks, dependencies, time frames, resources and links with other projects

Take part in project completion activities: archiving report, closure of outstanding issues and management of lessons learned

Contribute to change management deliverables owned by the business such as communication, process and procedures

Identify and highlight resource loading issues within the project work plan. Facilitate the analysis by the project manager of resource and planning alternatives by providing what-if scenario results.

Assist Project Manager with documenting and tracking all risks, issues, change requests and action items (ref: R.A.I.D.)

Review data extracted from billing software and prepare invoices as required.

Track project KPI’s and report on variances.

Set up, collect and ensure completeness of actual hours with respect to project staff’s time reporting on assigned tasks and estimated time to completion. Monitor, reconcile and process project invoices.

Calculate and request month-end accounting accruals for the project. Track actuals to project budget.

Set up and maintain the electronic filing system for all project documents within JIRA and ensure project deliverables are signed off prior to uploading to the master project directory

PCO TOOLS: Jira, Sharpoint, Google Apps (Gmail, Hangout, Drive, Calendar, Cognos (Powerplay, Impromptu), Windows, Microsoft Suite (VISIO, POWERPOINT, WORD, EXCEL, ACCESS, MS PROJECT)

CONCORDIA UNIVERSITY: Bachelor of Commerce (complete), Bachelor of Computer Science (75% complete)

PROJECT MANAGEMENT INSTITUTE: Completed PMP course.

CITIZENSHIP: Canadian.

CANADIAN SECURITY CLEARANCE: SECRET

WORK STATUS: Can work in CANADA for any employer

LANGUAGES: English, French

REFERENCES: Client References Are Available Upon Request

https://ca.linkedin.com/in/harold-zylber-931b1b9

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