Human Resource Manager
Resume:
Carol Justice
Clinton, Ohio 44216
330-***-**** / ************@*****.***
Objective: To obtain a promising and challenging position in a field that I am passionate about and will allow me to use my current skills and gain new experiences.
P.K. Wadsworth – Solon, OH
Provides HVAC Residential & Commercial Services
Human Resource /Office Manager 2017 to present
Guide the startup and management of a full spectrum of HR operations, systems and programs. Create HR policies and procedures; recruit employees and execute orientation, training and incentive programs. Administer benefits enrollment and programs, administer and handle HR Management workplace issues.
Key Results:
Increased man power by 28.5% in the first 6 months.
Enhance employee engagement by driving the use of the Tech Turnover Lead rewards and recognition program.
Partner with leaders and provide support through process of understanding engagement survey results, feedback and action planning. Share best practices and identify common issues and solutions to drive employee engagement.
Provide guidance to management and employees on HR policy and procedure interpretation.
Conduct employee orientation to foster positive attitude toward organization objectives and ensure a positive onboarding experience.
Evaluate call center performance
Blind and Sons – Barberton, OH
Provides HVAC/Plumbing & Electrical Services
HR Manager 2006 to 2017
Fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Chaired annual open enrollment meetings, resolved conflicts between employees and insurance carriers, coordinate health fair to promote employee wellness and performed exit interviews.
Key Results
Trained management team on interview techniques and best practices, conducted workshops and coaching sessions that contributed to sound hiring decisions.
Submitted and awarded transitional workplace grant from BWC which saved the company substantial money.
Completed group insurance review for Worker’s Compensation resulting in a savings of over 30 thousand dollars.
Introduced company’s first employee portal for on-line benefit enrollment.
Designed and implemented companies on line review system on HRIS system.
Ryan Alternative Staffing –Akron, OH
Temporary and Permanent Placement
Sr. Human Resource Coordinator – 2005 to 2006
Increase of manpower and retention rates; assist with drug testing, alcohol testing and record keeping. Coordinate and provide safety training for new and current employees, promoting a safe working environment.
Key Results
Created cost effective incentive for attendance.
Worked closely with shift managers in regards to disciplinary procedures, submitting time clock punches and processing payroll every other week.
Revised job descriptions in order to provide an accurate picture of the duties and skills required for each position.
Home Instead Senior Care – Akron, OH
Home Health Care Agency
Retention and Recruitment Coordinator – 1999 to 2005
Developed and implemented training program, and trained all caregivers in the appropriate care of clients. Opened recruiting offices in additional communities to increase applicant flow,
and expand customer base. Implemented incentive program and increased employee’s response to accepting short notice assignments.
Key Results
Revised new-hire on boarding program to include outside resources.
Developed and implemented local recruiting campaigns.
Brought workers compensation program into full compliance, instituted preferred provider list and trained staff and associates on procedures to follow in case of injury.
Education
University of Akron – Akron, OH
Bachelor of Fine and Applied Arts
Professional Development
Compete on-going training in FMLA, employment law, worker’s compensation and workplace safety.
Affiliations
Society for Human Resource Management (SHRM)
Summit County Safety Council
Computer Skills:
HRIS applications (Paychex. ADP).
MS Office (Word, Excel, Outlook, Power Point)
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