Human Resource

Lingxiu (Joyce) Zhong

** * **** ******, *** Jose, CA 95112 408-***-**** ************@*****.***

Professional Profile

Positive-minded individual with a pleasant personality and a tenacity that knows no restrictions. Experience with Microsoft Exchange, Microsoft Word, Excel, Power Point, ATS. Superior understanding of data entry, file management, customer service, and maintaining confidentiality

Skill Areas

Microsoft Exchange, Microsoft Word, Excel, Power Point, ATS

Verbal and Written Communication Skills, Customer Service Skills, Multi-Tasking, Problem-Solving, Research, Competitiveness, Adaptability, and Willing to Learn

Work Experience

03/2018 - 07/2018

Lumentum Operations LLC

Milpitas, CA

Talent Acquisition Team HR Assistant/ Intern

Coordinated ~200 interviews with recruiters, hiring managers, interview teams, and candidates by preparing interview schedule paper work, calendaring and scheduling interviews, and processing candidate reimbursements

Checked the hiring process by auditing ~2000 requisitions and offers for FY18

Assisted with determining new global background check process by summering product availabilities, recommendations, marketing highlighted for each country from the vendor, and comparing with Lumentum Global Background Check Policy

Potential increased Lumentum's rating as well as helped employer branding and benchmarking on Glassdoor by summaring reviews on Glassdoor, providing feedback to address on both positive and negative perspectives, and collecting peers information on Glassdoor

Worked on different projects as needed, such as Employee Recognition program and Radford Survey, by providing HR-related information to employees and following up with venders

08/2017 - 12/2017

San Jose State University

San Jose, CA

Student Assistant

Assisted professors with researching related courses & projects from other universities

Assisted professors with maintaining ~300 students' files on Canvas by grading, entering, uploading, and submitting

03/2017 - 06/2017

97Lemon Inc

Burlingame, CA

HR Intern

Assisted HR manager with recruiting by posting opening positions on company blog on Wechat

Maintained customers' files by documenting, and uploading to the tracking system

Contacted customers and scheduled interviews via phone calls and emails

Worked on training proposals and newsletters by sourcing and collecting data and information

07/2016 - 08/2016

China Pacific Insurance Company

HR Intern

Documented incoming resumes by screening, sorting, and filing on the applicant tracking system

Scheduled interviews with candidates by phone calls and messages

Acted as liaison between candidates and hiring managers through interview processes

Educational Background

December 2017

San Jose, CA

B.S in Business Administration, Human Resource Management

San Jose State University

GPA: 3.4

Language Competencies

Bilingual: Chinese (Mandarin), Native Proficiency; English

School Activities

Co-Founder / Secretary, SJSU Global Operations Management Association

Member, SJSU Society for Human Resource Management

Member, SJSU Circle K Volunteer Club

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