QA Analyst

Gregory C. Rogers

Blacklick, Ohio *****

Mobile: 614-***-****

**************@*****.***

SUMMARY

Dedicated IT professional with extensive experience in quality assurance testing, including planning and coordination. Additional experience in customer support and product deployment. Customer focused, collaborative, and excellent computer skills. Accustomed to working in fast paced environment and with minimal direction. Close attention to detail. Recognized for exceptional understanding of application, test development, and independently driving projects to completion.

KEY SKILLS and COMPETENCIES

Proficient in MS Office products Quality Assurance Process

Software Development Lifecycle Mobile Devices

Agile and Waterfall Methodologies Change/Configuration Mgmt. (RTC)

Manual/Automated Testing HP Quality Center/ALM

UNIX/Solaris/Windows OS Oracle/SQL/DB2 Databases

UNIX and Web based Applications JIRA/Zephyr

PROFESSIONAL EXPERIENCE

TEKSystems, Columbus, Ohio 2016 –2018

IT Consultant – Nationwide

Test Analyst – Lead

Plan and ensure all stages of testing are completed as scheduled

Test case development and execution

Defect management and reporting

Conduct regular meetings with test related roles to discuss testing progress, issues, and anything else related to the testing process

Develop the overall Master Test Strategy

Requirements analysis and review/approval

Identify and document testing-related issues/issues

Daily communication of testing progress and quality to Project Team

ComResource, Columbus, Ohio

IT Consultant – PNC Financial 2016 – 2017

File Transfer Implementations Analyst

Coordinate with development team and customer to setup and test data file transfer connections between customer and PNC.

Document and track all issues to ensure timely resolution

Daily update of customer status in Customer Migration DB

IT Consultant - NetJets, Inc. 2014 – 2015

Software Quality Analyst

Developed new functionality and regression test cases for applications as needed.

Performed functional testing for system fixes and enhancements as required, including applications on mobile devices (IPhone and IPad).

Bankone/JPMChase, Columbus, Ohio 2002 – 2014

Quality Assurance Analyst

Project Test Lead for Business Banking, Legal and Compliance Technology, and Image IT organizations.

Coordinated development and execution of test cases by onshore and offshore teams to complete validation for project releases and Production fixes.

Developed test approach/strategy/test scripts based upon business and/or technical requirements and processes.

Worked with Automation Team in an effort to transform manual tests into automated suites. This reduced the time required to execute regression test suites for new releases approx. 60 – 70 percent.

Coordinated/Performed test data loads for releases and regression testing for applications as needed (Oracle and SQL databases).

Provided testing resource/time estimates for projects to management as requested.

Test Environment Planning/Management - Coordinated code merges and Maintenance updates for test environment to minimize downtime and impact to testing.

AT&T/Lucent Technologies, Columbus, Ohio

Quality Assurance Engineer / Project Team Leader 1993 – 2001

Developed Project Plans and System Test Plans/Cases, set up test environment, installed software, executed Test Plans and verified User Documentation.

Validated UNIX command line, Windows and Web-based interfaces as applicable.

Conducted daily/weekly status meetings as needed.

Interfacing with engineering, development, and management teams to identify and track system defects and status reporting.

Provided customer support 24 x 7, including system troubleshooting, management of customer Trouble Reports and documentation of system problems.

Senior Technical Associate / Team Leader and Lab Coordinator 1990 – 1992

Provided test execution and coordination services for five system verification labs.

Daily activities included scheduling, execution of automated test scripts, software installations, verification system monitoring, and resolving system hardware problems.

Led team effort to increase lab utilization from 33 to 100% (24 x 7).

EDUCATION

DeVry University, Columbus, Ohio

Associate Degree in Electronics Technology

Franklin University, Columbus, Ohio

Course work in Algebra, Discrete Math, Calculus, Sociology, Computer Concepts, and C Programming

Ohio State University, Columbus, Ohio

Course work in Math, English, and Psychology

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