Customer Service Assistant
Resume:
Leslie M Tate
Harrison, TN 37341-0000
Phone: 423-***-****
Alt Phone:423-***-****
Email: ***********@*****.***
Objective
I am looking for a position with a company working that I will be able to grow with. I am looking for a position that I can have a set schedule.I am looking for something Monday-Friday. I am a fast learner and willing to learn multiple positions within a company. I am detail oriented and a hard worker. I enjoy working in group settings with people however am able to work alone and still be just as productive. I am looking for a position working in a office be it in Secretarial,Filing,Customer Service Representative. Ability Summary
During my time working with Avm I also held two other positions. 1 was assistant supervisor of telemarketing position I managed the call list and assigned the different routes to individuals along with assisting in answering questions new employees had. 2. I held the position of shipping and receiving assistant supervisor I handled getting freight for employees as well as shipping products from Avm to customer's. With this position I also filed claims with trucking companies as well as dealt with products returned to Avm. I was also responsible for checking the sales orders of new employees as well.
Employment History
Telemarketer
05/2014 - 10/2017 A V M Enterprises Inc 8925 Transport Ln, Ooltewah, TN I have worked for Avm for 3 years and 5 months during that time I worked in telemarketing as well as shipping and receiving. I held a assistant supervisor of telemarketing, and I was assistant supervisor of Shipping and Receiving. I have worked in the 3 years and 5 months as little as 19 hours a week due to hours being cut and as much some weeks as 45 hours. I was able and willing to switch roles within the company and other than shipping and receiving .My job duties during my employment were to make cold calls to customer's about our truck delivery to their area and try to get them to place orders for the delivery also to answer incoming calls and fix customer's problems. The business Avm does is slow during the months of October-April. They are a hospitality and janitorial supplier. During my stint as shipping an receiving I would ship items to customer's who didn't get stuff on our truck route as well as do freight costs for the people in our office and check new employees orders. I would also have to do returns for products customer's sent back via our truck delivery or ups. These are just a few of the brief descriptions of stuff I was responsible for while working at Avm.
Cashier
02/2013 - 02/2014 MAPCO EXPRESS INC 801 Crescent Centre Dr Ste 300, Franklin, TN Assist in maintaining stores cleanliness, take trash out, clean bathrooms, assist customer's with anything they may need assistance with, run a register, also dealt with lottery and many other tasks. Basically run a register, help maintain store cleanliness and assist with stocking shelves, also performed customer service such as assist customer's with purchases and questions about products.
Education and Training
Completion
Date
Issuing Institution Location Degree Received Course of Study 05/2000
Chattanooga Central High
School
Harrison,
TN
High School
Diploma
General High School
Curriculum
Additional Information
I have experience not only working as a Cashier, Telemarketing,Shipping and Receiving,Customer service, and Childcare as well as elderly care. I have worked as a CNA in the past and done private duty nursing. I am willing to try any new position and I am a quick learner. I also have some packing and gift wrapping experience as well working in a warehouse.
Detailed References
Victor Miller
Personal reference known for 21 year(s).
Rebecca Brown
Personal reference known for 3 year(s).
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