Office Administration

AMY J. MOCK

**** ******** *****

Latrobe, PA ****0

724-***-****

********@*****.***

SKILLS AND CAPABILITIES

Administrative

• Assisted Corporate Quality team in obtaining API-Q2 Certification for services facility

• Participated in Impact Quality Teams to ensure Zero Defect Processes including, SOP documentation creation, testing and training.

• Maintained and Audited employee training and D.O.T records to ensure current compliance with policy and law

• Perform general administrative duties including but not limited to report preparation, data processing, file creation and maintenance, handling and routing phone calls

• Managed regional fleet records, including compliance, maintenance, usage, mileage usage reports

Managerial / Supervisory Skills

• Consistent record of forging strong relationships

• Trained employees on process and procedures

• Able to handle challenges, with proven history of increased productivity

• Evaluated performance, programs, processes, or events for continued improvement

• Delegated tasks and assignments for team of employees Computer Skills

• Ability to learn various software application programs quickly and efficiently.

• Designed, created and maintained detailed spreadsheets, documents, and database information EMPLOYMENT HISTORY

Present Westmoreland Mechanical Testing & Research Youngstown, PA Purchasing Agent

2017 to 2018 CME Engineering LP Greensburg, PA

Technical Assistant

2011 to 2016 FMC Technologies, Inc Blairsville, PA Customer Sales Agent / Office Administrator/Logistics Coordinator 2011 SOS Staffing Agency Lucernemines, PA

Staffing Coordinator Temporary

2006-2010 Curves of Blairsville Blairsville, PA

Owner / Manager

2003-2006 Dominion, Armstrong Energy LLLP Shelocta, PA Administrative Assistant II

EDUCATION

Cambria Rowe Business College

Associate in Specialized Business Degree, June 1997

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