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Medical Customer Service

Location:
Chicago, IL
Posted:
July 31, 2018

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Resume:

MG

OBJECTIVE

Enthusiastic and dedicated individual with proven ability to build positive relationships with patients, family members, physicians and other medical professionals.

SKILLS

Specialty certification in CT imaging and specialty certification eligibility in PACS/ Imaging Informatics.

MANUEL GOMEZ

MEDICAL IMAGING PROFESSIONAL

EXPERIENCE

IMAGING INFORMATICS SPECIALIST / IMAGING QA/ CT TECHNOLOGIST/ X-RAY TECHNOLOGIST • JESSE BROWN VA MEDICAL CENTER • 07/2008 – PRESENT

Works closely with unit operations managers to ensure timely and complete capture of DICOM digital image data into the PACS system as well as network transmission, RIS validation, and exceptions handling

Investigates, identifies, and prepares proposals to solve specific operational problems within all clinical operational areas, working closely with unit operations managers and division heads as well as involving the next level of administration as appropriate

Responsible for day-to-day operation of PACS equipment including image workflow, archiving, auto-routing, and prefetching and other related activities

Acts as liaison between radiology and other departments related to medical imaging initiatives and procedures and assisting with existing or new imaging endeavors

Attends and participates in departmental/hospital meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence

Ensures all department, hospital, and JCAHO guidelines are met for operation

Performs other functions as required and/or assigned

Responsible for overseeing and coordinating existing and participation in new PACS and digital imaging initiatives

Responsible for operating and capital budget requests for medical imaging equipment in conjunction with senior management and administrative director of radiology

IMAGING SPECIALTY TECHNOLOGIST CT • ANN & ROBERT H. LURIE CHILDREN’S HOSPITAL OF CHICAGO • 04/2018- PRESENT

Transmitting and arrangement of Computed Tomography images

CT equipment

Administration of iodinated contrast media & calculations involving thereof.

Insertion of IV catheter for IV contrast administration

Operation of computer equipment and software

Performance of Daily QC and Check-up of equipment

Formatting of 3D reconstruction images in CT Angiograms

MEDICAL RADIOGRAPHER • UNIVERSITY OF ILLINOIS HOSPITAL & HEALTH SCIENCES SYSTEM • 12/2017 – PRESENT

Operation of stationary and mobile radiographic equipment

Operation of computer equipment and software

Performance of Daily QC and Check-up of equipment

IMAGING SPECIALTY TECHNOLOGIST CT • UNIVERSITY OF CHICAGO HOSPITAL • 10/2014 – 02/2016

Transmitting and arrangement of Computed Tomography images

CT equipment

Administration of iodinated contrast media & calculations involving thereof.

Insertion of IV catheter for IV contrast administration

Operation of computer equipment and software

Performance of Daily QC and Check-up of equipment

Formatting of 3D reconstruction images in CT Angiograms

CT TECHNOLOGIST • NORWEGIAN AMERICAN HOSPITAL • 07/2010– 03/2012

Transmitting and arrangement of Computed Tomography images

CT equipment

Administration of iodinated contrast media & calculations involving thereof.

Insertion of IV catheter for IV contrast administration

Operation of computer equipment and software

Performance of Daily QC and Check-up of equipment

Formatting of 3D reconstruction images in CT Angiograms

OWNER • BAD DOG PRINTING CO. • 01/2000– 10/2005

Customer service

Sales

Accounts Receivable

Screen Printing Department Inventory

Performance of Daily QC, Routine Maintenance and Check-up of printing equipment

Graphic Design of printed material

Coordinate printing deadlines

EDUCATION

ASSOSCIATES IN APPLIED SCIENCE DIAGNOSTIC RADIOLOGIC TECHNOLOGY• 05/2008 • MALCOLM X COLLEGE

GPA: 4.0

National Deans List

Who’s Who Among Students in American Universities and Colleges

Presidential Scholar

Phi Theta Kappa National Honors Society

AFFILIATIONS & ACCREDIDATIONS

5/2008- present ARRT RT(R)(CT)

5/2008- present IEMA/DNS

5/2008- present ISSRT/ASRT

(exam scheduled for March)- present ABII CIIP



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