Social Media Digital Marketing

UX/UI Designer

Skoley.myportfolio.com

********.*****@*****.***

516-***-****

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Freelance UX Design / UX Designer

Jan 2017 – Present • 1 yr 6 mos, NYC/ West Hartford

- I performed usability testing and research, which included designing tests, conducting them, reviewing and making recommendations based on the results.

- Designed flows, wireframes, and prototypes for

Doo Doonya and Barter Sugar services using Adobe Illustrator, and Sketch. Created sitemaps and user flow charts to further the understanding of Doonya and Barter Sugar services in order to reorganize the information architecture. Northwell Health PAS / PAS Specialist

Oct 2014 – Jun 2018 • 3 yrs 9 mos, Long Island, Remote Agent

- I trained incoming agents in medical applications such as, Sorian, Allscripts, Allscript Kronos, and ChromeRiver. I worked with multiple medical specialty groups in regards to

insurance allocations and customer medical appointments.

- I helped create customer journey maps and personas to improve user experience. Designed and maintained

department website and PAS Newsletter. I provided IT support and solutions for the team.

CUNY Queens College / Marketing Admin. Assistant

Aug 2011 – Jul 2014 • 2 yrs 11 mos, Queens

- I conducted market research and implemented marketing strategies for prospective students and programs. Designed department website, and web page navigation. I worked with IT to set up web tools and solutions for students.

- I used Google Analytics to create analysis reports to evaluate and measure measu department engagement and profit. Created low fidelity wireframes to improve student engagement. Enter Marketing / Marketing Intern

Jun 2010 - Feb 2011 • 8 mos, Manhattan

- Cold called perspective clients for Juniper, Java, and Adobe.

- Provided front-end HTML/CSS support for clients websites Reviewed clients’ existing design, wireframed, designed for website projects and contributed to daily deliverables on campaigns. Conducted market research using Survey Monkey and web optimizing tools to create client lists and profiles. Likeable Media / Social Media Intern

Sep 2009 - Apr 2010 • 8 mos, Queens

- Created tweets for clients, and performed group

outreach out through Facebook. Used FBML to build and operate Facebook pages for Verizon FiOS and 1800-Flowers.

Work Experience Education

Interaction Design Foundation / UX Design

Oct 2017 – May 2018, Online

Initiated and contributed towards many projects

involving web usability and research, tangible

interaction, natural user interfaces, mobile

augme augmented reality & ubiquitous computing.

General Assembly / Digital Marketing

Sep 2016 – Jan 2017, Manhattan

Used cutting-edge techniques and platforms like

social media, paid ads, email marketing and Google Analytics to acquire users in a digital marketing

campaign. Acquired and converted customers

across ac multiple channels

CUNY Queens College / BA English

Aug 2007 - May 2011, Queens

User Experience Design Skills

UX Research: Assumption and value analysis,

competitive user research, stake holder interviews. UX Ideation: Workflow analysis, design, exercises

epic and user story creation.

UX Design: Storyboarding, sketching, wireframing,

and rapid / low fidelity / high fidelity prototyping. Usability Testing: Create scripts, scenarios, and tasks for testing against industry standards metrics. I have used such techniques as guerilla usability testing and affinity diagraming.

UI Design: Information architecture, design hierachy, content organization, and all interface elements

UI Engineering: Reponsive HTML/ CSS/ Sass/ JS

prototypes,

Visual Design: Pixel perfect graphic design, digital art, visual effects and photo manipulation

SEO: Optimizing content code for organic search results. DDesign & Development Tools

Wireframing and Prototyping: Balsamic, Axure RP,

Sketch, Adobe XD, whiteboarding, Invision.

Software: Adobe CC (Photoshop, Dreamweaver,

After Effects, Indesign, Illustrator).

Front-End: HTML5, CSS3, Sass, J Query, ReactJS,

Ruby on Rails, Git.

Languag Languages

English (fluent), Bengali (fluent), Spanish

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