Care provider
Resume:
Denise Lang
Gilbert, AZ *****
************@*****.***
I am looking for work at a center helping those with Special Needs or a daycare for infants and toddlers. If you're looking for a compassionate and caring worker who always puts their best foot forward then look no further. I have my associates in Sociology at Alvin Community College, am taking a class at AMTI for a caregiving certification, and have lived here in Gilbert for a couple of years now. I'm often described as bubbly and responsible due to my dedication to my work and because I always keep a can-do attitude about me. If you hire me on at your place of employment I promise you will not be let down.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pizza Delivery Driver
Papa John's - Mesa, AZ
May 2018 to Present
I clean in store and assist with orders and occasionally pizza making when not taking deliveries to costumers. I took this job as something to do where I could make tips and study during my caregiving course while looking for my desired job in the special needs field. I still work hard and take pride in my work even though it is not my passion.
Maid Service
MaidPro - Gilbert, AZ
April 2018 to April 2018
I was being trained to be a maid for MaidPro customers. I was cleaning homes and businesses with other maids working for MaidPro. I drove to different customers homes with my own vehicle and my phone's gps app and kept track of my hours with a paper time sheet. This job said they would give me a good reference, I was simply the weakest link of the trainees and wasn't told precisely why they laid me off.
Provider/Caregiver
Smiles for Special Needs - Chandler, AZ
December 2017 to March 2018
I worked in the daytime care program for special needs adults and in the work program for special needs adults and I also did transportation afterwards in company vans taking them home afterwards. I had to make sure the clients under my care were healthy, happy(as reasonably possible, depending on their irritability), and safe at all times. For some of the clients that meant changing diapers and observing their behavior to determine their needs since a few of my clients were non verbal. I had to do daily notes on how my clients' day was and for the work program I had to make sure their time sheets were always up to date while making sure they all knew their responsibilities and had the means to do their set job for the day. I also learned how to write incident reports and took pictures when a client got an injury or came into the center with one. Sometimes I had to help the clients with their work which was cleaning up the center or show them how to correctly do it with hand over hand instructions or showing and telling how to do it. We would take the clients out on outings twice a week and keep an eye on them at the park or wherever we took them to. I excelled in this position and truly loved my clients and co-workers but I had to leave due to paychecks frequently being wrong amounts or not given in the timely manner promised when interviewed for the job. I was given CPR training for this job and I got my level one clearance card for this position which is still up to date. Customer Service Representative
TouchPoint Promotions - Mesa, AZ
May 2017 to December 2017
At this position I took calls and processed rebates. I used my customer service skills with this job and used the computer.
Customer Service Representative
GC Services - Mesa, AZ
February 2016 to September 2016
Responsibilities
Taking calls and creating: work orders, notifications and complaints. Giving information to customers about Entergy policies.
Skills Used
Attention to detail, great listening skills, and customer service skills. Lots of patience was necessary for this job.
Sales Associate
Bath & Body Works - Pearland, TX
August 2015 to November 2015
Responsibilities
I sold the products there at Bath and Body Works, I made sure the shelves were always stocked and looked in the best condition, I did trash runs, cleaned up before closing, and I worked the register. I was mostly in charge of greeting every customer and making sure they had a great experience at our Bath and Body Works. I informed them of the sales of the day and helped them find what they needed and helped them understand their coupons and how they could each be used. Accomplishments
While I was there my bosses and co-workers were impressed with my bubbly attitude and how well I worked with customers. I worked very well in a fast paced environment and had no trouble when the rush hours of the store came. I paid very good attention to detail and would make sure a job was done right before moving on to the next task. One of my bosses there, Derrek, was very impressed with how I handled the front of the shop all on my own during rush hours without a complaint and without fault. Many customers would remark at how I made their experience there a happy one. Skills Used
I demonstrated good listening skills, good communication skills, speed, good selling skills, I was very personable, and I had fantastic attendance skills. I was always having to multitask everyday at work; I had to be flexible and able to follow instructions very closely. Assistant Manager/Entertainer
Kikks and Giggles - Pearland, TX
June 2013 to July 2015
Responsibilities
For about 2 years or 1&1/2 I would dress up in costumes and entertain for children's' birthday parties and events at restaurants and public places, and as an assistant at set up to clean up parties. but after 1 year and a half my employer began leaving me in charge at events that she couldn't make it to. I kept kids entertained as a costumed character for most days that I worked for Kikks and Giggles but eventually some days I would simply be left in charge. My responsibilities when left in charge would be to advertise to potential customers, make sure that the characters started on time and I would make sure they got their break on time, I would be in charge of keeping kids from getting rowdy or mean towards the characters, I had to make sure my fellow workers were doing everything right, I would be in charge of keeping the energy up and the kids having fun, and I would even be tasked with getting the money at the end of the event. Some days I would be a part of a crew that would set up themed birthday parties where I would also break everything down, put it all back away, clean up after the party, during the party I would help with feeding the guests and help all the children with making bracelets.
Accomplishments
I made so many kids' dreams come true and have the best birthday parties ever. I made so many parents and children very happy by helping events run smoothly and by doing the best could to be in character and make the kids happy. I have so many gifts from that job of pictures draw from the kids I played with and I will forever remember the way some of them looked at me when I would hold their hand. I touched the hearts of many with my dedication to continue playing and dancing no matter how tired I got and try to keep up with the exuberance of my fans for the day. This dedication and hard work didn't go unnoticed which is why Lisa (my boss) began to give me more responsibilities because she knew I was dependable.
Skills Used
In this job I used time keeping skills, social skills, and quick thinking. I exhibited great stamina and determination. I was always early to events because I have great accountability. I also exhibited good leadership skills by giving encouragement, constructive criticism, and by giving orders when it was my job to take charge. Those were also some ways that I demonstrated good communication skills. In this job I also got pretty good at quickly and efficiently advertising. Another skill I had with this job was adaptability; sometimes plans would change at a moment's notice and I had to adapt to the different situation very quickly.
Babysitter/Nanny
Friend of the family: Angelyn - Houston, TX
June 2013 to June 2015
I took care of Angelyn's daughter Gabrielle in whatever way necessary for a set amount of time depending on how long I was needed. I played with her, changed her, potty trained her, dressed her, read to her, put her down for naps and did misc cleaning around the apartment and other misc things necessary in looking after her. I looked after her as if she were my own with love, care, and devotion. Through this I grew a high tolerance for little kid shows and learnedl how to deal with temper tantrums. Misc babysitting
Pearland, TX
May 2011 to May 2013
I babysat next door neighbors' kids on an as needed basis. This required basic babysitting skills of keeping the kids out of trouble, feeding them, and getting them in bed on time and making sure they were safe at all times.
Education
Alvin Community College - Alvin, TX
2013 to 2016
High school
Glenda Dawson High School - Pearland, TX
2009 to 2013
Skills
Sales, Customer Service, Working in a fast paced environment, Basic Computer Skills, Child Care, Microsoft Word, Janitorial, Houskeeping
Additional Information
Skills:
• Experience with long hard work indoors and outside.
• Experience with coordinating schedules.
• Experience with going above and beyond to get the job done right.
-CPR certified
-Level 1 Clearance Card
-light experience in supervising positions
Contact this candidate