David J. Benet
Oakland, CA *****
*********@*****.***
Objective: Seeking a position where I can maximize my 10+ years of management, quality assurance, program development, and training experience.
Experience:
8/03 – present Professional Tutors of America, Inc. – Brea Program Manager/Senior District Coordinator
● Manages the placement of 400+ employees with 2000+ clients covering 50+ school districts in California communicated
● Facilitates meetings with school district officials to acquire new business and to negotiate contracts details
● Recruits, interviews, hires, and conducts performance reviews on tutors throughout the United States administered improved
● Supervise a team of five associates overseeing the daily operations in the Northern California region developed trained
● Implements marketing and social networking techniques to school districts, government agencies, and provider fairs to attain new clientele
● Assures the compliance of all federal and state requirements in the placement of tutors for school districts and social services under federally funded programs
● Researches and submits grant proposals to public and private agencies
● Employs conflict resolution skills to mediate customer service disputes to a satisfactory conclusion for all parties
● Assesses customers’ needs to accurately place the most appropriate tutors to fulfill client requirements
● Trains field representatives in delivering presentations promoting business services to parents, corporations, and educators
● Worked my way up from a Placement Coordinator to a Sr. District Coordinator holding four different positions including Program Manager with increasing responsibilities
Affiliations: Red Cross, - Santa Ana – First Responder/Community Ambassador 2014-Present
• Attends events to educate the public about safety guidelines for disaster situations
• First Responder for disaster services
New Generation Rotary Club, Brea – President 2008-2011
● Organized successful fundraisers for local and foreign charities
● Led weekly business meetings and networking events within the community Skills: Microsoft Office and GoldMine CRM software Manager Recruiter Project Education: BA degree in History, California State University, Fullerton