Sharon Bynum
Customer Service Representative
Chicago Il
********@*****.***
Chicago, Il 60609
SUMMARY
Having achieved many goals in my career in Customer Service, I am interested in expanding my professional horizons by seeking new challenges in the area of customer service.
WORK EXPERIENCE
Customer Service
Villa Clothing Store, Chicago IL
Jan 2015 – Current
Manage people, store operations and store environment to achieve sales, service organization, customer satisfaction and profitability goals and maintain operational standards.
Home Health Aide
Help At Home Inc., Chicago IL
Jan 2012 – Dec 2015
Worked as a Home Health Aide providing elderly and disabled clients in their homes with assistance in activities of daily living, housekeeping, correspondence, shopping, wound care and occupational therapy.
Manufacting Environmentalist
World's Finest Chocolate, Chicago IL
2001 – 2010
Successfully interacted with customers on daily basis. Demonstrated product knowledge.
Handled financial transactions.
Handled and Resolved customer service questions and or complaints.
Packaged orders and checked invoices for shipments
Filed the daily line sheets for production.
Checked to insure rooms were at correct temperature for production.
Insured all products had correct labels, code dates and weights.
Data Entry on all products.
EDUCATION
High School Diploma
Tilden Technical High School, Chicago IL
1991 – 1995
Graduated 1995 with a 3.4 grade point average.
Studied Computer Programming
Reference available upon request