Project Management

YOGESH GIRI, MBA, PMP®

** ********** ****, +1-647-***-****

L6R 2N3, Brampton ********@*****.***

Ontario, Canada https://goo.gl/tEmtcn

CAREER OBJECTIVE

Project Management Professional and International Business Administration graduate with over 5 years of senior level experience in project management and product development. Past work experience across financial sector has helped me improve my skills thus gaining the ability to handle new initiatives, automation, integrations, business process re-engineering and large projects across different functions independently. WORK EXPERIENCE

Diamond Trust Bank Kenya Limited, Nairobi, Kenya 01/2012 – To Date Assistant Senior Manager

● A Project Management Professional (PMI) certified candidate with over a decade of hand on experience in banking operations and over 6 years of rich experience in project management and product development function for a leading tier 1 bank in East Africa. Due to vast experience and exposure in the field was assigned the lead role of Enterprise PMO office, with direct reporting to the Managing Director, Senior Level team and Board of Directors in the year 2017.

● Owned various programs and projects across different function and business units for introduction of new product/service, digital channel upgrade, automation, operation efficiency, etc.

● Practical experience in Project management from initiation, planning, to monitoring & execution up to closure. Tasks include business case rationalization, objectives definition, scoping, risk management, UAT (User Acceptance Testing), user training, formalizing bank procedures, and relevant project documentations.

● Steered weekly PMO (Project Management Office) meetings and reported to management on progress of the project/portfolio.

● Actively engaged with vendor and Fintec companies to develop new products to bring in a unique value preposition for the bank’s offerings. This enabled the bank to not only attain a competitive niche in the industry across East Africa but also generate additional revenue which positively impacted the bottom line.

NEW PRODUCT DEVELOPEMENT PROJECTS

Q1, 2018 - MasterCard, Financial Sector Deepening-Africa (FSD), Proctor & Gamble (P&G)

(This being a new initiative currently in project phase and due to non disclosure agreement in effect, only high-level summary is shared)

An initiative by MasterCard Labs, and MasterCard in partnership with key players such as FSD and P&G and the financial institution to manage FMCG (Fast Mover Consumer Goods) financing, payment innovation and financial inclusion in the region. An initial budget allocation was assigned to be used in phases and next tranche of similar value were to be made available upon successful completion of the proof of concept phase. My role as PM was to ensure successful initiation, planning, execution, monitor & control and completion of the project through tracking and analyzing project as well yield report to management and key stakeholders as outlined in the communication plan.

The institution opted to use SharePoint and JIRA as tools for project management, and was actively involved right from the approval phase which involved product description and design phase, business case preparation, preparing project documentation such as project charter and project plan. Budget: > $20M approx

Tools: Share point, JIRA, Skype for business, MS Visio, MS Projects, MS Office. Experience/Skills acquired or upgraded: PDLC (Product Development Life Cycle), Product description & design, business case approval, Mobile application development Rest APIs, Integrations management, Lead diverse teams of professional employees, consultants and SME (Subject Matter Experts). Communication management (virtual and Face to face)

Q2, 2017 - MPQR – MasterCard Payment Quick Response In partnership with MasterCard technologies, undertook scan and pay project for the financial institution with a budget of >$2M. This was a key initiative in the East African market, enabling the bank to take first mover advantage, and was 2n d country in the African continent to successfully launch the MasterPass payment solution.

The bank’s internal PM tools were used such as MS projects for purpose of developing project plan, than onward tracking and monitoring project status as the scope and schedule were defined by MasterCard. PM from both the institution collaborated together to accomplish the milestone outlined in the plan using waterfall methodologies.

Budget: > $2M

Methodology: waterfall

Tools: MS Visio, MS Projects, Web services, MS Excel, MC Developer’s zone Experience/Skills acquired or upgraded: Waterfall, PDLC (Product development Lifecycle), SDLC (Software Development Life Cycle), Change Management, Project documentation, and project management, SMS gateway, Active directory, encryption methodology, connectivity (VPN, P2P), MS Visio, MS Projects. Q1, 2017 SAIBA digital wallet and loyalty program

Budget: > $500k

Tools: MS Projects, Asana

Mythology: Agile

Experience/Skills acquired or upgraded: Loyalty program system, Trust Account, Prepaid wallet concept, SDLC, Mobile application development (Android, Windows, IOS versions), Application publication to respective stores, Rest API, web services, SQL MQ notification hand-off and message queue, MS Visio, MS Projects, Q1, 2015 - Pamoja transit card

A initiative to deploy a prepaid non personalized non scheme card for management of transit fare for use in the transportation sector country wide (similar to Presto Card) Budget: > $8M

Tools: SharePoint & MS Projects

Methodology: Agile & Scrum

Experience/Skills acquired or upgraded: S DLC, ISO switch, web service, integration management, Card management system, project documentation, Training and coaching, MS Visio. Q2, 2015 Huduma prepaid card & Mobile APP

A government initiative to launch a MasterCard scheme prepaid card for management and payment of government services for the citizen at large.

Budget: > $500k

Tools: API Rest, web services, SQL MQ notification hand-off Methodology: Agile

Experience/Skills acquired or upgraded: Prepaid system, Card generation and personalization process, Project documentation, Trust Account management, Training and presentation skills, POS deployment and collateral management.

FINANCIAL SERVICES+OPERATIONS PROJECTS

These involved business process re-engineering, process optimization and/or automation of existing processes in a Matrix organization setup with aim to bring in operation efficiency, maximize use of limited resources, and most importantly cost management that would directly impact the bottom line of the institution. These further allowed the institution attain and retain a competitive niche in the market. Job description included:

Project Management:

a. Define business requirements, project scope, goals and deliverables, carry out GAP assessment in collaboration with the project sponsor, senior management and stakeholder. b. Product description, prepare business case & financials for management review and approval. c. Plan and schedule high level project timelines and milestones, prepare work breakdown structure and identify activities to be incorporated in to the master project plan. d. Draft initial project charter and project plan for management comments and approval. e. Understand REST APIs and design technical diagram and transactional flows, creating road maps, producing work breakdown structure for project plan and clear milestone and phase gate for each deliverable.

f. Follow-up and control of project activities (forecasting dates, updating hours on tasks, earned value, percentage complete, resource management/over allocation g. Project risk identification, assessment and mitigation. h. Understanding systems and documenting business test case scenarios to be used during UAT

(User Acceptance testing)

i. Performing SIT (System integration testing) and UAT (User Acceptance tests) with key stakeholders.

j. Create and review functional and technical specification documents. k. Lead and ensure project complies with Software Quality Processes l. Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.

m. Serve as the single point of contact for the team to the project stakeholders. n. Coordinate internal resources and third parties/vendors, oversee the 3PP tool for selection

(RFP, RFI, RFQ) and procurement approval are sought in time. o. Manage and update the internal organization risk register as per regulatory requirement. p. Documenting lessons learned and updating templates and documents in the directory for future use.

Operationalisation & Change management

a. Collaterals management for end consumer/user

b. Assist the marketing team in managing external communication, go to market strategy preparation.

c. Documentation of organization’s procedures and policies d. Preparation of training material and actually training staff on the new system/software. e. Knowledge transfer within the team and other business units. f. Updating of project documents and lessons learned in the institution’s database for future use. g. Post live support and change management, preparing cost benefit analysis to justify change for presentation to PMO office and obtain necessary approval. h. Overseeing and managing any Audit and compliance exceptions and mitigation of the same. 1) OFSS (Oracle Financial Service software) - c ore banking system Flexcube version upgrade to 12.0 Project completion: 2014

Budget: $3M for each instance/country

Experience: Oracle, MS SQL, MQ notification and messaging service, in depth understanding of the core banking system, change management, user training, Risk management, communication management both internal and external.

Tools: Waterfall methodology, MS projects and SharePoint. 2) Acumen – Treasury back office software for management of Foreign Exchange and Money market transaction, settlement, P&L reporting and reconciliation. Project completion: 2012

Budget: > $3M

Experience: Treasury operations, settlement and liquidity management, P&L and impact on financial statement, workshop facilitation, collecting and researching information related to business objective. Tools: Waterfall methodology, MS projects and SharePoint. 3) AML and swift scanning software – software procured from InfoTech India for management of Financial Crime Detection and Anti-money laundry at transaction level. This was deployed across the region with 3 different instances due to different base currency in use. Project completion: 2016

Budget: $5M

Experience: Data mining and creating data dump, AML, Fatca, Swift compliance, UN Sanctions, Internal blacklist, implication of AML, transactional monitoring, user training, documenting procedures. 4) Agency Banking – A mobile based application developed and launched to render limited banking services such as Balance Enquiry, Cash Deposit and withdrawal from bank appointed agents. Project completion: 2015

Budget: $1M

Experience: SDLC, Mobile application development, integration management, SMS gateway, email gateway, user and agent training, collateral management.

5) POSTA – An integration project to avail bank services at government post office outlets countrywide. Project completion: 2016

Budget: $250k

Experience: Integration, Rest API, Training and coaching, project documentation. 6) Mobile Banking – P ioneered a new mobile application for consumer to access banking services from their phone 24/7.

Project completion: 2016

Budget: $500k

Experience: Mobile application development, app publication to the store, UX and UI customer journey, SMS and Email gateway

7) Internet Banking – A web based module commissioned to allow customers access banking services at their convenience from both mobile and web browser. Project completion: 2016

Budget: $3M

Experience: UX and UI customer journey, ERP system, SMS and email gateway, alerts and notification, payment standard.

8) ISO 8583 switch implementation – P rocurement and commissioning of EFT switch and personalization bureau for in house management of card business of the institution. Project completion: Q1, 2018

Budget: $5M

Experience: Integration, Card personalization bureau, knowledge of I.T infrastructure, components such as network, servers and security, PCI DSS standard and certification process, scheme (MC, VISA & UPI) certification process for issuing and acquiring, MTIP, ADVT, MC Connect etc. 9) Pos acquiring – M erchant acquisition for acceptance of scheme cards at merchant outlets, such as VISA, MasterCard, UPI

Project completion: Q4, 2017

Budget: >$1M

Experience: Merchant acquiring, risk assessment and on boarding, Merchant Category code, Scheme presentment, settlement and charge back process.

10) Debit card issuance – I ssuance of MasterCard branded debit card issuance, collateral management. Project completion: Q3, 2017

Budget: >$1.5M

Experience: Collaterals, CPV (Card personalization & verification) process with schemes, 11) MasterCard World Credit card issuance – Issuance of MasterCard branded credit card to segmented customers.

Project completion: Q3, 2017

Budget: >$2M

Experience: Card management system, card lifecycle, credit analysis process, collaterals, fraud monitoring, 12) ATM migration to in-house EFT (Electronic Financial Transaction) switch Project completion: Q1, 2018

Budget: >$5M

Experience: ATM deployment, cash management, ATM screens, integration to core banking system, change management, ATM monitoring tool deployment and training 13) iTAX – A regulatory project launched by the government to enable customers pay tax obligation from the bank outlets, and digital channels such as mobile, and internet banking. Project completion: 2016

Budget: > $500K

Experience: vendor management, application design, database concepts, SDLC and business process & payment methods.

14) CBOS –C heque book ordering system deployed to over 100 plus bank branches with a head office consolidated module to manage cheque book ordering and inventory management. Project completion: 2011

Budget: $100k

Experience: Strong judgment, creativity, problem-solving and analytical skills with a deep knowledge of the software development life cycle (SDLC)

15) COS – C ard ordering system, similar to CBOS deployed at bank branches to manage card ordering, replacement, and renewals and overall inventory management. Project completion: 2011

Budget: $100k

Experience: Strong judgment, creativity, problem-solving and analytical skills with a deep knowledge of the software development life cycle (SDLC)

Diamond Trust Bank Kenya Limited, Nairobi, Kenya 01/2009 – 12/2011 Manager

● Managed the International Trade Department, and co-ordinate Regional transactions relating to Trade Finance, Letters of Credit, Bills of Exchange and Foreign Exchange products.

● Carried out regular correspondence with Regional Branches and maintained inter branch forex accounts position for the bank.

● Maintained and developed relationships with Foreign Bank correspondents and tracked Branch requirements.

● Produced financial information to meet statutory requirements and support Management decision making.

Diamond Trust Bank Kenya Limited, Nairobi, Kenya 01/2006 – 12/2008 Bank Officer

● Developed a MS-Access application to facilitate automation of transaction processing between the two systems i.e. Voyager system used by WU and Flexcube software used for bank’s internal accounting. The application was later rolled out across the banks subsidiaries in Uganda and Tanzania and it is still in use as a peripheral system.

● Carried out regular correspondence with Regional Branches and maintained inter branch forex accounts position for the bank.

● Maintained and developed relationships with Foreign Bank correspondents and tracked Branch requirements.

● Produced financial information to meet statutory requirements and support Management decision making.

FINA BANK LIMITED 01/2004 – 11/2005

Bank Officer

● Managed existing client relationship as well as source and cross sale to new potential customer, which also included advisories on restructuring of Trade Finance instruments.

● Carried out daily departmental errands which included issuance of Letters of Guarantee (Local and Foreign), Bills Discounting, Local/Foreign Outward Bills for Collection, SWIFT Input, Import Bills for Collection, Letters of Credit, Export Collection and Export Letters of Credit.

● Updated annual income portfolio for the department and reviewed targets to gauge performance of the business unit.

● Acquired in-depth understanding of the banking operations, foreign and local Trade Finance and credit control management.

HALIFAX ESTATE AGENCY LIMITED 01/2002 – 12/2003

Manager

● Performed day to day finances and management of the agency.

● Implemented the QuickBooks and conducted training for the staff for better management of the accounting function at the agency.

● Maintained agency records, statement reconciliation, cash books, landlords and tenant’s records and correspondence.

● Undertook marketing activities and viewing of both commercial and residential properties to clients.

● Ratified legal documents such as Tenancy Agreement, Letters of Offer and Sale Agreements on behalf of the agency.

GIRO COMMERCIAL BANK LIMITED 06/2001 – 11/2001

Bank Officer/Intern

● Manned the customer front desk facing customers. Handled customer queries at the counter and provided fast, high-level efficient personalized service.

● Prepared final clearing reports for the Clearing house and for the Branch Operations Manager.

● Achieved great insight of the banking system, predominantly the clearinghouse EDUCATION

Edith Cowan University (AUSI), Nairobi 11/2010 – 11/2011 MBA, Master’s degree in International Business Administration United States International University – Africa, Nairobi 11/2000 – 11/2003 Bachelor of Science, Undergraduate Degree in International Business Administration with concentration in Finance Arya Boys Secondary School – Nairobi 01/1997 – 10/2000 General Certificate of Secondary Education (GCSE

FUNCTIONAL SKILLS

● Project Management Professional (PMP no. 1926523)

● Excellent business acumen and technical/integration skills

● Hands on experience with Microsoft Projects, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Visio, and Microsoft Sage Accounts.

● Familiar with International Trade Publication such as URC ICC publication 522, URR Bank to Bank reimbursement, URDG ICC publication 458, International Standard Banking Practice

(ISBP).

PERSONAL ATTRIBUTES

● Active member of PMI Volunteer network

● Self-motivated and proactive

● Ability to work under pressure

● Technical competency

● Operative communication skills

ACCOMPLISHMENTS

● In depth knowledge of bank products, digital wallets, switch operations, Core banking systems through experience.

● Successfully participated in a new card issuance project in partnership with the government dubbed “Huduma” in the republic of Kenya.

● Undertook upgrade of core banking system, mobile banking system and internet banking system.

● Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks;

● Obtained efficiency in SWIFT message input and transmission of financial transactions.

- References Available Upon Request –

Dear Sir/Madam,

REF: COVER LETTER – YOGESH GIRI

I am a Permanent Resident here in Canada and currently based out of Brampton, Ontario. I am pro-actively looking for a job in the banking, fintech, project management domain, but am also flexible to any opportunity that may be available. I am PMP certified with over 14 years of work experience in the banking industry. I excel in functional areas such as Operations, Compliance, Treasury, Trade Finance and Card Business (Issuing and Acquiring). My focus in the last 5 years has mostly been in project management and overseeing new product developments and digital innovations for the bank.

Essential education, qualification and other knowledge

● Master’s degree in International Business Administration.

● A Kenyan citizen, with Permanent Resident Visas for Canada. Having lived in Kenya for over 25 years, during which have traveled extensively across the East African Region and am cognizant of socio-political and economic climate in the Region.

Essential experience

● Experience Banker, Product Development manager now Enterprise Project Manager at DTB Kenya, and also responsible for rolling out key projects across the regional offices.

● Well exposed and hands on experience in various functions of an organization including Marketing, Finance, Administration, IT, Human Resource, Card Operations, etc.

● Able to efficiently lead, plan, train and implement new initiatives, and have a successful track record of meeting firm project deadlines.

● Practical experience in Software Development Life Cycle and Project methodologies such as Waterfall, Agile, and Scrum.

● Key driver in innovation and process re-engineering to bring in efficiency and overheads/cost management. Essential skills and abilities

● Ardent interest in business process reengineering, development and exploring innovative solutions with focus on new trends and emerging technology.

● Problem solving capabilities and very good analytical skills.

● Self-motivator with minimum supervision requirements.

● Well organized, team player, computer literate and very focused with key interest in automation and business process re-engineering.

● Excellent interpersonal and communication skills. I appreciate you taking the time to review my credentials and experience. Again, thank you for your consideration. Sincerely,

YOGESH GIRI

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