RAVI PATEL
***** ***** ******** **., ***# ****, Houston, TX 77084 (C) 832-***-**** ***********@*****.***
Objective
Seeking the Accounting Specialist position with your company and which will require me to utilize my skills, abilities and experience in the Accounting field to ensure the company’s success
Skills
Strong technical accounting and bookkeeping knowledge
Accounts payable specialist Billing and collections expert
Reconciled A/R, A/P and prepaid expense to General Ledger
Strong Communication skills including verbal, written and listening skills.
Demonstrated timeliness, accuracy, attention to detail & strong documentation skills
Ability to meet internal and/ or external deadlines
Strong analytical and problem-solving skills
Strong organizational skills
Strong knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Access) and working knowledge of IT systems used for accounting and financial reporting
Proficiency in multiple accounting, HR and ERP software like QuickBooks, Peachtree, SAP, Peoplesoft
Work History
Accounting Specialist Sep 2015 – July 2018
Winland International Inc Houston, TX
Review all Purchase orders and Invoices for appropriate documentation and approval prior to payment, all incoming payments and entered into the accounting system.
Handled full-cycle accounts receivable, including billing, processing incoming payments, daily check deposits/wire/ACH transfer, and reconciling customer accounts.
Researched and resolved billing and invoice problem.
Handled all aspects of accounts payable, including quote and purchase order process.
Set up and implemented Master Data Accounts including vendor, customer, check new customer’s credit references and assign payment term.
Provided front office support: phone, fax, scan, file, and record keeping.
Provide customer service for Clients; including providing invoices, account status, reconciliations, and any other Client inquiries/requirements.
Prepare invoices for processing by checking the accuracy of purchase orders in system.
Managed shipping of containers, warranty claim issue and custom process back and forth from various countries.
Performed daily inventory check and operated office from ordering office supplies to day to day tasks like daily cash accounts usage, keeping cash journals etc.
Insurance Agent Oct 2014 – Sep 2015
Insurance Superstore LLC Houston, TX
Provided rate quotes and wrote policies for homeowners, personal auto and commercial insurance.
Reviewed personal and commercial insurance policies and maintained Agency Management System.
Worked with all agents to review policy documents to make sure they were complete before submitting them to the company.
Executed telephone calls to prospects and even scheduled appointments with them.
Check to ensure that appropriate changes were made to resolve customer's problem.
Handled cash, checks, credit card payments', claims, and billings and updated consumer insurance information.
Managed client's accounts and made suggestions as to coverage and additional products and service based on their needs and situations.
Assisted policyholders in making changes to their existing policies.
Customer Service Representative Jan 2011 – Sep 2014
Rakahotel Management LLC Houston, TX
Used the SAP system to provide information on pricing, availability and alternate product selection.
Resolves customer problems promptly and accurately or drive customer loyalty.
Efficiently records and processes orders, faxes, pending returns, debits, credits, inquiries and feedback.
Performs related clerical duties, such as archiving, filling, ordering office supplies and folding correspondence.
Generate, print, and forward invoices when required.
Setup and maintain customer files.
Process customer transactions such as orders, quotes or returns.
Coordinating between customers, production, and shipping.
Customer Service Representative Jun 2009 – Dec 2010
Kris Corporation Houston, TX
Worked on a team maintained the highest customer satisfactions rating in the company
Dealing with a customer's queries, requests, orders or complaints.
Providing advice, information and assistance to callers.
Making sure that all telephone calls are answered promptly.
Following up customers by calling them back
Essentially receiving up to 100 incoming calls from customers daily.
Involved in processing orders, forms and applications.
Provided support to customers placing orders.
Worked with customers to find the products they needed in the size and quantities they wanted.
Explained new products that were now available to increase sales.
Maintain an accurate call log for incoming calls daily.
Attending weekly meeting to review progress and any problems.
Send out late payment reminders.
Education
SAP HCM Certification: Sep-2010
Houston Community College Houston, TX
AutoCAD 2D & 3D: Oct-2009
Houston Community College Houston, TX
Bachelor of Commerce (Business Economics): July-2008
SPB English Medium College of Commerce Surat, GJ, India
High School Diploma: May-2005
Bright Land High School Surat, GJ, India
References
Available upon request