Manager Customer Service

STEVEN C. BREEN

908-***-**** ● Union Beach, NJ ● email

SUMMARY

Telecommunications Technician with more than five years of significant experience in the installation, maintenance, and support of advanced communications technology. An effective and highly productive staff and team member with a unique blend of technical, analytical, and communicative skills. A verifiable record of achievement in building productive associate and client relationships, with the capacity to utilize and integrate diverse resources in achieving project objectives.

EXPERIENCE

Custodial Services/Independent Contractor 2012 - Present

Keyport School System Keyport, NJ

Execute daily building maintenance and minor construction projects for the two schools within the Keyport School system which serves 900+ students.

Key Responsibilities:

●Partner with faculty and administration to identify potential hazards and implement corrective actions.

●Daily building maintenance procedures including opening and lockup.

Contract Services 2010 - 2011

Source 1 Health Care solutions Remote

●Planned installation and repair projects, establishing schedules and priorities to meet customer needs.

●Monitored and managed inventories of parts, equipment, and supplies needed to fulfill project requirements.

●Leveraged customer interactions to provide product knowledge leading to additional sales.

Operations Technician 2008 - 2010

Uni-Tel Technologies Hazlet, NJ

●Installed, maintained, and provide support for broad array of telecommunications technologies

●Troubleshooting, and maintenance of high-bandwidth business solutions from DS-1 to OC-48, including division of a high-speed transmission into lower-speed transmissions for voice and data transmission

Building Manager 2006 - 2008

Atlantic Realty Woodbridge, NJ

Responsible for day-to-day maintenance operations including project prioritization, tracking, and timely completion, as well as managed the outside professional services

Key Responsibilities:

●Managed building maintenance team, including outside contractors, to facilitate the daily upkeep and maintenance of the groups building complexes

CERTIFICATIONS

Boiler Black Seal License T-Berd Cisco 15454 Fujitsu OC-3, OC-12, and OC-48

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