Customer Service Sales

Mahmoud Mohamed Samy

Seeking a challenging position in a reputable organization that offers

Prospects of career growth and learning with the aim to contribute positively towards

Organization’s success and enhance my professional skills

Personal info

Date of birth:13/09/1988

Nationality: Egyptian

Address: Giza -Egypt

Phone number:+201*********

Email address:***********.*****@*****.***

Work experience

Sales representative05/2014 – 07/2015

Vodafone Egypt, Cairo, Egypt

Achieving daily, weekly, monthly sales target.

Providing excellent customer service.

Excellent product knowledge.

Aware of current promotion and offers.

Handling customers quires and complaints

team leader08/2015 – 06/2017

sun and sand sports llc, Dubai, United Arab Emirates

Following up with DED requirements and

maintaining required Standard

efficient decision making to enhance the

overall performance of the store

Achieve company objectives by ensuring the

highest levels of customer service

Ensure scheduled staff meetings are conducted

on a regular basis based on Peak Hours

Ensure VM Standards are implemented

Assistant Store Manager07/2017 – 09/2017

Apparel Group, Dubai, United Arab Emirates

Achieving Store KPIs and Staff Training

and Follow up to Achieve Their Targets

Managed inventory control/Shrinkage by

conducting weekly and monthly counts

Setting departmental objectives, work

Schedules, budgets, policies, and procedures.

Achieved performance based national recognition

for elite accomplishments in sales and service

Develop, assign and monitor sales goals for

retail personnel.

Relationship manager09/2017 – 11/2017

Damac Properties, Dubai, United Arab Emirates

Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.

Accountant Executive11/2017 - present

Massive Furniture Design, Cairo, Egypt

Prepare asset, liability and capital account

Work experience

To manage all accounting operations based on Accounting principles.

To audit financial transactions and apply Accounting Control Procedures.

Preparing balance sheet, profit & loss statements.

Review the field accounting reports and record them in financial system.

Responsible for Payroll file for the Employee.

Education

Bachelor Degree Of Commerce

Cairo University, Cairo, Egypt

Graduation Year: 2012

Department :Accounting

Achievements

Opening The Sun And Sand Green Room Store Dubai Mall,

One Of The Top Ten Seller Among The GCC Sun And Sand Dubai UAE.

References

Ahmed Al_Kashef

Vodafone Egypt, 010********

Muhammed JahJah

sun and sand sports, +971*********

Nikhil

Damac Properties, +971*********

Volunteering

Volunteer

Resala Charity, Giza, Egypt

Certificates

ICDL

07/2012

Cambridge

Software System

SAP Accounting System Double Click

Peachtree Accounting Wincash

Perfect one Click Cost Point

payroll

ZKT5.0

Hobbies

Photography

sport

Arts

Books

Graphs

Hard &smart Work

Ambitious

Say Doer

Strengths

Ability to learn from mistakes

Consistently meeting deadlines

Assessing the needs of customers

Working under pressure

Flexible

Contact this candidate