Executive Assistant Office

Julie VanPaassen Plyler

Los Angeles, California *0062 • ************@***.*** • 803-***-**** • LinkedIn

Administrative Management Professional

Accomplished executive level administrative professional with the proven ability to provide comprehensive, and oftentimes complex executive-level support.

Key Qualifications

Accurately and efficiently analyzing highly technical and complex information with a sharp eye on detail, solving problems, adapting to change, and delivering projects within time requirements.

Well-developed ability to utilize business technologies and maintain detailed administrative and procedural processes that improve accuracy, efficiency, and achieve organizational objectives.

Highly organized with technical and business expertise used to guide planning, implementation, and follow through.

Skilled communicator with the ability to collaborate with colleagues to achieve goals, adept at customer service excellence, and improving work processes for the common good.

Professional Experience

Financial Carrier Services – Charlotte, North Carolina

Billing and Mail Manager, 2012 to 2018

Managing two full-time administrative staff ensuring compliance to processes and procedures while also performing accurate correspondence, invoicing, and detailed follow through. Assisted in the interview, hiring, and training of three staff and the training of an additional five from accounts receivable on the billing software system. Collaborate with team to gather required billing forms for forwarding as well as collecting original signatures and digital copies as it applies to billing paperwork for Broker payments. Responsible for ordering and maintaining office supplies, all incoming and outgoing mail as well as maintenance of office equipment.

Selected Contributions:

Set-up a new department designed to create filing and record keeping systems around Broker payments; managing $5M weekly in funding.

Bradford Sales of The Carolinas – Charlotte, North Carolina

Executive Assistant to the General Manager, 1998 to 2012

Quickly advanced through multiple levels of responsibility from Receptionist to Executive Assistant. Created and maintained the invoice, scanning and order filing system. Handling busy phone system, and taking sales calls and orders. Conducted in-depth administrative tasks that included not only high levels of general office duties but also included complex and time sensitive drafting of Vice President and President level letters.

Selected Contributions:

Developed highly confidential materials and scheduled all executive-level meetings and travel.

Significantly improved office filing systems, office procedures such as the timely greeting of guests at the front desk, and customer satisfaction at every level.

Los Angeles Unified School District - Los Angeles, CA

Senior Office Assistant/ Office Assistant 1989 to 1998

As Office Assistant in both elementary and high school, handled phones, teacher requests, monthly reports, student records, as well addressing concerns of parents and students. During the six years with Student Medical Services managed daily operations, including scheduling appointments and maintaining records for an entire staff of elementary school physicians. Compiled and prepared daily, monthly, and annual reports. Addressed concerns of parents, administrators, teachers, and nurses regarding district policy.

Selected Contributions:

Created and formatted a special protocol form for medical waivers, covering legal liability.

Additional Experience

Closing Manager, Food Service, Universal Studio Tours (1979 - 1981)

Catalog Associate, Sears (1975 - 1977 1983 - 1986)

Stage Manager, Los Angeles Valley College Valley Village, California (1977-1979)

Educational Background

Associate of Arts, Technical Theatre

Los Angeles Valley College, Los Angeles, California 1979

Technical Skills

Microsoft Office (Outlook, Word, Excel), Cadence, Great Plains Software, Pages, Numbers, iPhoto, Adobe Reader and Acrobat, Multi-line Phone Systems, Standard Office Equipment, Postage meter

Contact this candidate