GRAHAM FERRI

Phone: +630********** / +630*********- ac6h1e@r.postjobfree.com

Professional Summary

Highly efficient and dedicated professional with expanding experience in counselling, case management, community relations, client service, addiction therapy, and health agency relations.

Demonstrated ability delivering unparalleled client service, offering high-level counselling, improving processes, analysing complex issues, developing viable solutions, and managing teams.

Proven expertise in all aspects of counselling principles / practices, casework methods, psychosocial issues, human relations, principles of interviewing and social assistance requirements.

Caring and compassionate, with proven ability to form strong cross-cultural relationships and gain trust of colleagues, clients and social service agencies at all levels.

Core Qualifications

Counselling Diploma

Individual, Family and Group Counselling

Case Management

Treatment Planning

Report Generation

Program Management

Service Delivery

Process Improvement

Regulatory Compliance

Addiction Treatment

Crisis Intervention

Patient / Client Relations

Experience

Been working for Wall Street English, teaching English as a Second Language to Chinese Students; March 2016 up to August 3rd, at Makati City, Philippines. Now searching for fresh challenge

Worked for 51 talk, Home-based online teaching English to Chinese Students, from August 2015 to March 2016

Working for Rare Jobs, Home-based online teaching English to Japanese Students from April 2016 to July 2017

Lifeline

United Care Wesley

February 2015 - Current

DUTIES

1. Helping Clients develop new coping skills

2. Support individuals and families in crisis

3. Liaising with ER physician and Community Support

4. Referral to Community and hospital

5. Develop Rapport and maintain contact

6. Identifying problems and assess risk to life

7. Establishing and implementing collaborative plans

8. Using Therapeutic Communication skills leading to validation

9. Collecting information’

Volunteer Youth Counsellor Family Foundation (Centercare) January 1987 to December 2002

Managing Projects

Planning and Organising appropriate Youth and Community programmes establishing new Youth services

Recruiting, Training and Supervising Volunteers and paid Employees undertaking detached ‘outreach’ Youth work producing Reports and Business plans

Giving presentations

Promoting young people’s interests

Maintaining records

Managing and administering Budgets and Resources

Preparing and distributing publicity materials and displays

Liaising and working with Parents, Schools, the Police and other Community groups /organizations

Providing Advocacy and Counselling

Raising Funds

General Motors

Spot Welder

June 1982 to October 2012

DUTIES

1. Spot Welder

2. Metal Finisher

3. Storeman

4. Car Assembler

5. Leading Hand

6. General Duties

Education

Diploma in Counselling

Australasian Institute of Professional Counsellors - Adelaide, Australia

Abuse Counselling

Relationship Counselling

Grief and Loss Counselling

Child Development and Effective Parenting

Workplace Counselling

Career Guidance Counselling

Family Therapy Counselling

Counselling Clients with Addictions

Professional Development

Lifeline Counsellor (In Progress)

Certificate IV in Management

Certificate IV in First Line Management

Suicide Awareness

Mental Health Care

Addictions Counselling

Grief and Loss

Counselling and the Counselling process

Communication and the Counselling Interview

The Counselling Relationship

Personality and Development Theories

Learning Theories

Cognitive Behavioural Therapy

Person-Centered Therapy

Gestalt Therapy

Solution-Focused Therapy

Narrative Therapy

Legal and Ethical Issues

Counselling and Personal Reflection

Relationship Issues

Family Therapy

Client Suitability and Clients at risk

Case Management

Working with Diversity

References

Carol Moore

Supervisor

Australian Institute of Professional Counsellors

616 South Road, Glandore SA 5037

82975111

Gary Bradtke Congregational Chairperson Salisbury Lutheran Church 82847206

General Motors Holden Phillip Highway Elizabeth South S.A 511*-****-****

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