Social Work Mental Health Counselor Case Manager

Education

Master of Social Work, GPA: *.**, December 2016 Barry University, Miami Shores, Florida

Bachelor of Social Work, GPA: 3.28, May 2016 Andrews University, Berrien Springs, Michigan

Relevant Trainings: CPR/AED Basic Life Support (expires June 2019)

Computer Skills: Proficient in Microsoft Office, Windows operating systems, Efforts to Outcomes Software, Well Family System, Centricity Practice Solution, Learning Management System

Social Work Experience

Care Coordinator II, June 2017 to March 2018

Healthy Start Coalition of Seminole County, Sanford, Florida

●Provide education and support to pregnant women and families with newborns

●Connect clients with community resources, referrals, and services

●Collaborate with local agencies and healthcare providers to ensure client needs are being met

●Maintain client privacy and confidentiality, in accordance with HIPAA

●Document client intake, assessments, and progress notes accurately and in a timely manner

●Communicate effectively with clients to assess family needs and formulate individualized care plan

●Utilize critical thinking and problem solving skills to address client concerns

●Conduct daily telephone calls and home visits to track client progress and compliance

●Administer SCRIPT guidelines, EPDS depression scale, Mothers and Babies, ASQ assessment tool

●Meet grant goals and objectives, and complete trainings required by program standards and guidelines

●Consult with program manager and other care coordinators, to staff cases on a weekly basis

Clinical Services Specialist Intern, May 2016 to December 2016

Covenant House Florida, Fort Lauderdale, Florida

●Conduct biopsychosocial assessments and formulate treatment plans tailored to the needs of each at risk youth

●Maintain privacy and confidentiality in interactions with staff and youth

●Facilitate group therapy addressing substance awareness, anger management, and conflict resolution

●Conduct individual therapy addressing stress, coping skills, and any mental or behavioral health concerns

●Perform assessments of suicidal and homicidal ideations and behaviors, and assist with crisis intervention

●Consult and work with therapists, case managers, intake specialists, and residential managers

●Cooperate with law enforcement and social services regarding client and child safety

Case Management Intern, January 2016 to May 2016

Emergency Shelter Services, Inc., Benton Harbor, Michigan

●Conduct intake assessments on new residents

●Administer initial and weekly case management and resident house meetings

●Work with clients to identify solutions to barriers that inhibit self-sufficiency, and set personal goals

●Produce daily client census and prepare agency inventories for state records

●Develop and update agency policies as needed

●Advocate for and address client personal, mental, and behavioral issues and concerns

●Connect clients with available resources within the community

Volunteer Experience

Mentor and Tutor, September 2014 to November 2015

Afterschool Rocks! in Berrien Springs High School, Berrien Springs, Michigan

●Assist students in developing better study habits and targeting weak subject areas

●Maintain confidential student records and address students’ individual needs

●Co-facilitate female support group and faith-based outreach initiatives

●Supervise fitness classes and other activities

Honors and Activities

●Dean’s Honor List, Barry University 2016; Andrews University 2015 and 2012

●Social Work Student Club BSW Representative, Andrews University, 2015

●Phi Alpha Honor Society, Andrews University, member since 2015

●Social Workers Assembling Together, Andrews University, Member 2014-2015

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