Post Job Free

Resume

Sign in

Customer Service Maintenance

Location:
Mason, OH
Posted:
July 29, 2018

Contact this candidate

Resume:

C H

***B Oxford Drive, Lebanon, Ohio ***** H: 859-***-**** ac6gts@r.postjobfree.com

I am a Professional HVAC/R Technician seeking a position where my extensive experience in mechanical, electrical, plumbing and HVAC/R can contribute to your customers' satisfaction and your company's success. I am accomplioshed in leadership, learning quickly, reliability, timeliness and dedication. HVAC Large Commercial

HVAC Small/ Medium Commercial

HVAC Residential

Refrigeration

Walk-in Coolers/Freezers

Chillers

Water Source heat pumps

Building Automation

semi-hermetic compressors

Extensive knowledge of York commercial RTUs

Carrier 80 ton RTU

Carrier Smart Link

Mitsubishi Mini and Multi

Variable speed drives

EPA Refrigerant Recovery Certification

OSHA Certification

HVAC/R Technician, 2016 to Current

Greater Comfort Heating & Air – Newport, KY

Surveyed building layout and gathered materials before beginning repairs. Monitored building environmental conditions, including adjusting thermostats, terminal units and mixing boxes.

Replaced bearings, pump seals and packing.

Troubleshot EMS systems and VFDs.

Closed out all work orders after verifying completion and reporting any discrepancies. Evaluated the status of refrigeration liquids for safety and compliance purposes. Maintained comfortable environmental temperatures in city facilities. Supplied technical support to customers.

Inspected and tested refrigeration systems, safety devices and controls. Worked overtime, holidays and weekends to accommodate company needs. Repaired and replaced motors, bearings and belts.

P S

S

W H

Filled out detailed work orders for each job completed. Investigated major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems. Renovated plumbing and HVAC systems.

Traveled more than hundreds of miles to job sites on a regular basis. Programmed and operated computerized energy management systems. Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.

Kept accurate records of time and materials used for each job. Provisioning FberOptic Networks, 2014 to 2015

CenturyLink – Dublin, OH

Validated schematic designs working alongside hardware engineers. Performed initial client assessment and analysis to begin research process. Worked directly with customers to achieve customer satisfaction. Responsible for creative design for prominent agencies. Responded to customer requests via telephone and email. Build fiber communication networks for agencies nationwide. Property Preservation, 2012 to 2014

Christopher Hicks – Indianapolis, IN

Foreclosure maintenance.

Plumbing.

Electrical.

HVAC/ Refrigeration

Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.

Filled chipped, cracked and broken bricks and tiles with adhesives and grouting materials to correct surface imperfections.

Repaired wiring, plumbing, equipment, and machinery. Sprayed walls with waterproof compound.

Installed waterworks, locks and dams.

Accurately estimated time and materials costs for projects. Applied caulk, sealants and other agents to installed surfaces. Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.

Safely operated mowers, snow blowers, chain saws, electric clippers, sod cutters and pruning saws. Removed damaged tile, brick and mortar.

Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.

Customer Support Specialist, 2000 to 2011

AT&T – Indianapolis, IN

Cable Splicing, repair and maintain cable, troubleshooting. Customer Service.

Developed reputation as an efficient service provider with high levels of accuracy. Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.

Educated customers about the brand to incite excitement about the company's mission and values. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Scored in top 10% of employees in successful resolution of issues Worked night and weekend shifts during holiday season and as needed. Maintenance Supervisor, 1996 to 1999

Amli Riverbend and Lake Clearwater – Indianapolis, IN Managed efficient teams of up to 6 employees.

Delegated tasks to carefully selected employees in alignment with resource management goals. Implemented improved training programs for maintenance employees. Provided guidance to management regarding project bids for on-site improvements. Established and documented protocols for preventive maintenance procedures. Supervised daily operations, including employee performance, preventive maintenance and safety. Maintained positive relationships with all customers. Performed routine preventive maintenance to ensure that building systems operated efficiently. Prepared and administered preventative maintenance work orders. Maintenance Supervisor, 1994 to 1996

Harcourt Management – Indianapolis, IN

Harcourt Management.

Maintain budget, hiring and directing maintenance technicians. Maintain grounds, pool, rehab apartments, apartment make ready. HVAC

Appliance Repair

Electrical Repairs

Plumbing Repairs

HVAC/ PlumbingTechnician, 1992 to 1994

Mke Weaver Mechanical – Whitelnd, IN

HVAC install and repair, residential.

Plumbing repair and install, residential

EPA 1992 EPA certification to handle refrigerants

Associate of Applied Science: HVAC, 1992

Ivy Tech - Indianapolis, IN

Associate of Applied Science: General Business, 1988 IUPUI - Indianpolis

Diploma: Business, 1986

Roncalli High School - Indianapolis, IN

C

E



Contact this candidate