Phyllis J. Thomas
New Kent, Virginia *****
************@*****.*** www.linkedin.com/in/phyllisjthomas EXECUTIVE COORDINATOR/ADMINISTRATOR
Dedicated sales team coordinator in Pharmaceutical Business Environment who helps regional directors and district sales managers maximize productivity and revenue - Highly organized and proactive with excellent communication skills - Detailed-oriented and resourceful team player
Planning and Organization
o Understand goals and effectively execute and communicate logistics for multiple, simultaneous region projects and meetings, assisting region management in reaching performance goals
Project Management
o Take ownership in multiple assigned projects and initiatives, ensuring all logistical aspects of region cycle meetings are successfully coordinated
Collaboration / Customer Relations
o Partner with region management team, aiding in achievement of goals and regional expectations while working across sales, marketing, training, procurement, and finance departments
Prioritization and Compliance
o Carry out all regional administrative responsibilities and work autonomously, prioritizing and completing tasks within deadlines and compliance to company guidelines SKILLS
Advanced MS Office Suite Functions ARIBA SharePoint Office 365 Concur IRIS Workday Meeting Planning Budget Preparation & Management New Hire Training & Development Professional Experience:
Janssen Pharmaceutical Companies of Johnson and Johnson Titusville, NJ Region Business Coordinator (RBC) - 2001 to 2017
Worked with 2 Region Business Directors (RBDs), 14 district managers and 120 sales representatives, handling day-to-day administrative functions to support sales team
● Created sales compensation spreadsheets, capturing quarterly data and maintaining reporting templates and standard operating procedures for sales management team
Set timelines for data validation, troubleshooting discrepancies, and finalizing spreadsheet with sales results ratings, providing to RBDs, national sales director and human resources
Harmonized and streamlined processes across sales force for 2 sales regions, reviewing and processing customer display fee requests and sponsorship requests
Managed SharePoint, allowing team to collect and share information easily
● Recognized as subject matter expert on policy and procedure, educating co-workers on HCC and HR Policies
● Oversaw special, national level projects, such as collection and validation of sales results for representatives and district managers, used in determining year-end performance ratings
Contributed extra time and creative input to multiple process improvement task forces, including: New Hire Processing and finance/budget reporting, standardizing processes across multiple companies
● Planned multiple, simultaneous meetings throughout year, including region/multi-region level meetings,
Understanding goals/objectives of each meeting and working with region management team as well as other departments (brand team, sales supplies, etc.), ensuring expectations were met, scouting locations, budgeting, and coordinating hotel logistics
● Served as RBC Council member, voicing RBC’s perspective and recommending process solutions Education:
Bachelor of Science (BS), Computer Science Kean University, Union, NJ NJ Real Estate License Trenton, NJ