Qualifications:

• President Club Winner ****

• Skilled user of Microsoft Office, SAP, Peoplesoft, CRM, Saleslogix, VMS systems such as Tapfin, Beeline, Concur, and Quickbooks

• Expert in sales, account management and building rapport with clients.

• Strong phone presence, computer knowledge and verbal communication skills.

• Demonstrated experience with and knowledge of consultative sales, B2B sales, speaking with C-level clients, negotiations and growing market share.

• Exemplify high level of professionalism, organizational, and multi-tasking skills to accommodate business needs.

Professional Experience:

Charter Global 10/2018-current

Business Development Manager

• Identify Sales opportunity and make recommendations on how to expand account.

• Build, develop and grow any business relationships vital to the success of the project and future opportunity.

• Well versed with various technologies (Java/J2ee, .NET, QA, DBA, ERP etc.)

• Establish formal and informal communication methods to cultivate effective communications among team members and offshore teams

• Manage communication between our clients and onsite/offshore teams, ensure delivery processes transparency and expectations alignment between all project’s stakeholders

• Serve a role model for excellence, professionalism and leadership

Lucas Group 06/2017-10/2018

Business Development Manager/ Technical sales recruiter

• Closed first account within first 45 days of employment

• Set new client and exiting clients for appointments/meetings to offer/sell our svs

• Made outbound sales calls and document (made the most calls per week in training)

• Identified Sales opportunities and made recommendations on how to expand accounts.

• Built candidate relationships and new client relationships for future placements/sales

Randstad Staffing Oct 2012-May 2017

Sales Staffing Manager/Market Account Manger

• Exceeded team sales goals by 109% in 2014, 2015-2016 for the branch and exceeded unit gross margin to 160% to goal, generating over $12 million in sales for the branch

• Successfully grew the highest volume account in the Gwinnett GA territory, generating more than $2 million in revenue within 2015-2016

• Sales and Marketing to businesses - includes inside/outside customer prospecting, setting appointments, telemarketing, bulk mailing, and social media activities.

• Consistently met company marketing/sales quotas and goals and obtain all required company operational documents from customers and employees as directed by the company

• Communicated with customers and customer prospects routinely to insure customer satisfaction and promote sales growth

• Maintained and submitted detailed reports of sales marketing activities.

• Promoted a positive company image in the communities we serve through activities and involvement in the local Chamber of Commerce, business organizations, and volunteer work

• Routinely and proactively recruited qualified employees to meet the current and future staffing demands of our customers

• Communicated with employees and applicants to determine their qualifications and job skills to best match our workforce to our customers staffing requirement

Minerva Beauty Inc Oct. 2007 -Oct 2012

Sales Consultant

• Consistently achieved recognition as Top Sales Associate of the Month and Top Salesperson for the Quarter and year.

• Managed inbound sales calls and actively sold to salon/spa owners, schools, and businesses (domestic and international franchise locations).

• Consulted walk-in showroom clients and facilitates sales by evaluating their needs, desires, and expectations of product options.

• Effectively coordinates shipments and logistical arrangements for client orders and delivery of goods sold. I also negotiated pricing, quotes and shipping costs for clients.

• Performs follow-up with new clients, sales leads, and existing clientele using in-house customer relationship management tools to increase sales.

• Achieved more than $4million of product sales for the company in a year.

Exam Services September 2005 - June 2007

Quality Operations Manager-Call Center

• Successfully reduced chargebacks and customer complaints by 20%, and resolved credit card/payment disputes in a 400-employee call center environment.

• Monitored calls and provided feedback reports for Quality Assurance reviews to the directors of sales, human resources, and customer service.

• Created and implemented the performance monitoring forms used companywide for evaluating sales representatives and customer

Awards

Performance Forum 2016 winner (President’s Club)

Star Performer Award

Sales Person of The Year 2012

Education:

Bachelors of Science in Business Management

(Graduated Cum Laude)

2007 Shorter College

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