Medical Manager
Resume:
Deborah Foster Francis
Noblesville, IN 46062
Objective: Seeking re-entry into Group Medical and Disability claims field.
Skills: Experience with group medical insurance and self-funded contracts, and application of various state and federal laws; experience with provisions for pre-existing, misrepresentation, benefit coordination and recovery/subrogation; excellent verbal and written communication skills; outstanding customer service and interpersonal skills; working knowledge of medical terminology; good organization skills; multitasks easily; general computer skills.
Work History:
Riverview Health, Noblesville, IN, October 2014 to current
Patient Access Specialist: Registration of patients for emergency room services, outpatient services, inpatient admissions, operating switchboard/PBX, general clerical and telephone duties. Medical Records Clerk: Assembly of patient charts, review of charts for physician compliance, supplying requested medical information in keeping with HIPAA regulations, general clerical and telephone duties.
Family Manager, 1999-2014
Fortis Insurance Company, Indianapolis, IN, 1997-1999
Group Claims Adjuster, Long Term Disability Claims
Great West Life Assurance Company, Nine-year tenure
Group Medical/Dental/Vision Claims Adjuster, Call Center Representative, Supervisor Claims Department, Supervisor Call Center, QA Auditor Call Center, Office Trainer, Field Trainer
Education: High school diploma from Hammond High School, Hammond Indiana; current student at Ivy Tech Community College, majoring in Health Information Technology.
References:
Jacqueline Milam, Senior Patient Access Support Staff, Riverview Hospital, 765-***-****
Loraine Wall, Manager Patient Access Department, Riverview Hospital, 317-***-****
Murial Baldoni, Director Health Information with Riverview Hospital, 317-***-****
Amy Chinn, Vice President, Fortis, 317-***-****.
Apryl Jackson, Supervisor, Fortis, 317-***-****.
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