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Manager Customer Service

Location:
Apple Valley, CA
Posted:
July 28, 2018

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Resume:

Luther R. Bell Sr.

***** ***** ****** ****, ***** Valley, CA 92307 (760) -403-2229

******@***.***

Senior Level Purchasing Manager

Top-performing senior-level purchasing manager with more than 20 years’ experience in planning, forecasting, and effective leadership of multi-million-dollar procurement networks, with a proven record of $10M+ in total cost savings. Strong negotiation skills in multi-million dollar contracts, as well as vendor and contract management skills, and a comprehensive understanding of economical fluctuations. Expertise in spearheading vendor sourcing plans in support of critical multi-site operations. Hands-on experience with Just-in-Time, continuous improvement programs, and total quality operating systems. Served on Steering Committees for ISO9001 and SEQ in multiple organizations.

Areas of Expertise

Vendor Sourcing ● Contract Management ● MRO & Capital Equipment Purchasing ● Cost Reduction & Savings ● Production Planning ● Quality Assurance ● Continuous Improvement Programs ● Inventory Planning & Control (JIT) ● Domestic & Offshore Purchasing ● Staff Development ● Budget Analysis & Forecasting

Professional Experience

GOLDEN QUEEN MINING CO. LLC, Mojave, CA January 2015 – February 2018

Purchasing Manager

Recruited to introduce sound purchasing and inventory management strategies for startup company and develop a purchasing and warehousing department. Developed systems, policies, processes, and material operations to improve customer service and delivery. Cultivated and fostered support staff of two within fast-paced environment while maintaining strict adherence to US Government regulations and quality standards.

Implemented and installed integrated maintenance, purchasing, and inventory control program as key interface.

Implemented economic order quantity methodologies, scrap, and VMI inventory system.

Stabilized operations by developing all policies, procedures, and process systems to meet quality standards.

Negotiated multi-year, fixed-price contracts, resulting in reduced procurement cost by $1.5M within second year, and performed in-depth, ongoing research regarding sourcing to maintain profitability.

Introduced supplier rating system based on quality, cost, delivery, and customer service.

Implemented through innovative forecasting and cycle counting approaches designed to increase operational and inventory accuracy resulting in a 97% accuracy.

RIVERSIDE CEMENT INC, Oro Grande, CA/Riverside, CA July 2014 – November 2014

Procurement Manager

Expanded upon duties at TXI Riverside Cement, INC. Duties included purchasing ($26M annually), vendor management, materials receiving and handling, and inventory control for two geographically dispersed plants. Purchased all commodities including capital equipment and construction contracts. Supervised a multi-tiered, four-person support staff reporting directly to Corporate Purchasing Director.

Slashed procurement cost by $1.7M within first year through negotiation of multi-year, fixed-price contracts and ongoing in-depth research on supplier sourcing.

Reduced physical inventory by $1.7M through implementation of economic ordering quantity methodologies and VMI inventory systems.

Boosted inventory accuracy from 85% to 95% through innovative forecasting and cycle counting approaches designed to increase operational accuracy.

TXI RIVERSIDE CEMENT INC, Oro Grande, CA/Riverside, CA April 2013 – June 2014

Procurement Manager

Performed all purchasing activities ($26M annually), vendor sourcing, inventory control, and contract manufacturing for multi-site plants. Extent of responsibilities included all purchasing, vendor management, material receiving and handling, and performing inventory control for two different plants. Purchases included capital equipment and construction contracts. Directed a multi-tiered support staff of four reporting directly to the Corporate Purchasing Director.

Negotiated multi-year, fixed-price contracts, resulting in reduced procurement cost by $1.5M within first year, and performed in-depth, ongoing research regarding sourcing to maintain profitability.

Implemented economic order quantity methodologies, scrap, and VMI inventory system, ultimately reducing physical inventory by $1.7M.

Utilized innovative forecasting and cycle counting approaches, resulting in increased inventory accuracy (85%-95%).

Professional Experience continued…

OMYA CALIFORNIA INC, Lucerne Valley, CA 2007 – 2013

OMYA ARIZONA INC, Superior, AZ

Materials Manager

Accountable for multiple purchasing manager duties, including purchasing ($34M annually), inventory control, contract manufacturing, and materials receiving and handling for two distinct, dispersed factories. Supervised and developed a multi-tiered support staff of six reporting directly to Plant Manager.

Implemented and installed integrated maintenance, purchasing, and inventory control program as key interface.

Structured and negotiated multi-year, fixed-price contracts, reducing procurement by 8% ($2.7M) within first year, and maintained profitability through ongoing research.

Cut physical inventory by $1.5M through economic ordering methodologies, and increased inventory accuracy from 75% to 95% through innovative forecasting and cycle counting.

Stabilized operations by revamping all policies, procedures, and process systems to meet ISO9001 and SEQ standards.

Introduced supplier rating system based on quality, cost, delivery, and customer service.

CAMERON MEASUREMENT SYSTEMS, City of Industry, CA 2006 – 2007

MATERIALS MANAGER

Recruited to introduce sound purchasing and inventory management strategies for disorganized department. Revamped systems, policies, processes, and material operations to improve customer service and delivery. Cultivated and fostered support staff of ten within fast-paced environment while maintaining strict adherence to US Government regulations and quality standards.

Established highly-effective vendor forums to identify alternative products, eliminate or reduce excessive ordering requirements, and improve delivery schedules.

Spearheaded use of procurement cards, strategic agreements, and leverage buying to reduce costs, improve terms, and maintain key suppliers.

Secured fixed-price contracts to curb accelerating costs and expand vendor coursing worldwide.

Reduced surplus materials by 25%.

SUPERIOR COMMUNICATIONS, INC, Irwindale, CA 2005 – 2006

Director of Procurement

Execute multiple procurement duties, including purchasing goods, materials, services, inventory control, and vendor management for 150-employee distributor. Ensured timely flow of materials and components and daily production volumes to meet customer demands. Purchased up to $65M annually, and lead multi-tiered staff of eleven through three direct reports. Reported to VP of Supply Chain.

Proactively developed departmental purchasing procedures while reestablishing policy guidelines, strengthening operations.

Maintained average annual net savings of $2.7M through vendor rebates, rescinding price increases, and extending terms.

Implemented Supplier Evaluation Program to monitor performance, and Supplier Diversity Program to meet US Government regulations.

FOCUS DIAGNOSTICS, INC, Cypress, CA 2004 – 2005

Purchasing Manager

Fully accountable for multiple purchasing manager duties for 200-employee manufacture. Manage five-member support staff with spending responsibilities up to $9M annually. Maintained strict compliance to Quality, FDA, and US Government regulations and guidelines while reporting to Director of Facilities.

Reduced purchasing cost by 7.5% ($1.5M) annually through supplier negotiations over two year period.

Focus Diagnostics, INC. continued…

Pioneered highly successful vendor management and control program designed to instill in suppliers a sense of personal commitment in the quality of Focus products, which included establishment of vendor rating system based on quality, cost, delivery, and customer service.

Diminished surplus and excess materials by 25%, and established long-term inventory reduction plan through ordering quantity methodologies.

Ensure departmental procedures adhere to ISO9001 Quality Standards.

PLATO PRODUCTS INC, City of Industry, CA 1994 – 2003

MATERIALS MANAGER

Oversaw operations of diverse purchasing, production, and inventory functions supporting up to 45 product lines. Managed timely flow of all materials and components and maintained daily operational flow for multiple plants. Directed seven-member support staff within fast-paced customer-driven organization.

Established highly-effective vendor management and control program designed to increase commitment to Plato products, which included vendor quality rating system, cost, delivery, and customer service.

Reduced purchasing costs by $1.5M through negotiation of contracts and expanded vendor sourcing.

Maintained 97% on-time delivery rate while support products lines from design through full production.

Slashed surplus materials by 45% and reduced long-term inventory through ordering methodologies.

Education

Masters of Science (MS) in Logistics and Supply Chain Management

Embry-Riddle Aeronautical University, Daytona Beach, FL

Bachelor of Arts (B.A.) in Religious Studies

Hobe Sound Bible College, Hobe Sound, FL

Training and Certifications

Certificate of Supply Chain Management, Coastline Community College

Certificate of Purchasing Management, University of Nevada-Reno

Certificate, Senior Professional in Supply Management, SPSM Next Level Purchasing



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