Customer Service Sales

PROFESSIONAL SUMMARY

SKILLS

STEPHANIE

ULSTAD

**** *** ******, ******, ** 56101 (H) 507-***-**** *.******@*****.*** Service-oriented in customer service with 20 year background in different settings. Core competencies include hard working, goal oriented and reliable as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Customer and Personal Service Sales and Marketing

Administration and Management Active Listening

Monitoring Speaking

Critical Thinking Service Orientation

Mathematics English Language

Management of Personnel

Resources

Education and Training

Personnel and Human Resources

Time Management Complex Problem Solving

Instructing Judgment and Decision Making

Mathematics Reading Comprehension

Writing Active Learning

Production and Processing Quality Control Analysis Computers and Electronics Troubleshooting

Food Production

EXPERIENCE

EDUCATION

AUGUST 2016-PRESENT

Store Manager Casey's General Stores Inc Jackson, Mn Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Instruct staff on how to handle difficult and complicated sales. Estimate consumer demand and determine the types and amounts of goods to be sold.

SEPTEMBER 2012-AUGUST 2016

Kitchen Lead P.j.'s II Bingham Lake, MN

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors. Order and dispense supplies.

Supervise other clerical staff and provide training and orientation to new staff. 2001

Associate of Arts: Generals

Minnesota West Community & Technical,, Worthington, Mn

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