Oupatient Therapist, Clinicial Supervisor, Residential Counselor
Resume:
Christine A. Reid, L.C.S.W.
Sandy Hook, VA 23153
***************@*****.***
Career Summary
Over the course of 20+ years, I have worked in the mental health field with individuals with mental health and intellectual difficulties of all ages. I have considerable experience in the residential (Assistive living), outpatient, and community milieu as manager, therapist, case manager, and counselor.
I have extensive knowledge of Medicaid and Medicare regulations, and my documentation and communication skills are stellar.
I have had over three years’ experience as a clinical manager, and would bring to your company a strong commitment to clinical excellence, company and employee performance, loyalty, as well as to be an inspiring leader to others.
Education:
Piedmont VA Community College, Albemarle County, VA
A.S. Magna Cum Laude, 1990
Mary Baldwin College, Staunton, VA
B.A., Magna cum Laude, 1992
Virginia Commonwealth University, Richmond, VA
M.S.W. With Concentration in Mental health. 1994. GPA- 3.8
Licensed in the State of Virginia as a Clinical Social Worker
Licensed in the State of Virginia as an Assisted Living Administrator
Certification in Juvenile & Domestic Relations District Court
Mediation in the State of Virginia
Experience:
AMEDISYS HOME HEALTH, North Chesterfield, VA
*PRN Medical Social Worker
Conducts Psychosocial Assessments
Identifies needs and responds with appropriate interventions
Assists physician, other team members in understanding significant social
and emotional factors related to the patient’s health problems through evaluation and treatment
Provide counseling to patients and family members as needed
Solve complex problems
Mediate differences between caregivers and patient
Assist patient with getting needed resources in the community
October, 2016 to July, 2018
AT HOME HEALTH CARE, Richmond, VA
*PRN Medical Social Worker
Conducts Psychosocial Assessments
Develops and revises the care plan as needed
Identifies needs and responds with appropriate interventions
Identifies barriers to treatment
Makes resource referrals as appropriate
Demonstrates knowledge of and access to community resources
July, 2017 to present
NEW DIRECTIONS COMMUNITY OUTREACH SERVICES
*Clinical Supervisor
Supervise group of Intensive In-Home and Mental Health Support
Counselors, offering support, education, feedback regarding their
Individual caseloads
Insure charts are Medicaid compliant, documents are complete and
In the charts in a timely manner
Participate in weekly supervision with other clinical supervisors to
Maintain consistency with the organization’s objectives, maintain
Medicaid standards and to assign cases to counselors
November, 2016 to November 2017
WELLNESS GROUP YOUTH & FAMILY SERVICES, Richmond, VA
*Clinical Director
Oversaw the Therapeutic Day Treatment, Intensive In-Home, and Mental Health Support programs (Recruitment, Supervision, Completing Assessments, Quality Assurance)
Ensured that only the most capable counselors were hired to the agency
Ensured that all documentation met DMAS and DBHDS Standards
Improved quality of Agency forms
Through my extensive experience and skill, assisted counselors with improving needed documentation skills
Assisted supervisor with projects that engaged my expertise
March-May, 2016 ** (Laid off)
MAGELLAN HEALTH, Richmond, VA.
*Case Management Integration Specialist
In the role of Behavioral Specialist, was influential with creating a liaison
between State CSB’s and HMO’s currently participating in a pilot
program initiated to serve SMI and ID individuals with concurrent
Medicaid and Medicare eligibility.
Offered expertise in mental health knowledge, experience,
through participation in “Rounds” and when consultation was needed.
Facilitated resolution of mental health difficulties members were experiencing.
November, 2014 to April, 2015.
YES BEHAVIORAL HEALTH, LIFE CHANGERS OF VA, Richmond, VA.
*Clinical Supervisor
Supervised 10-15 Intensive In-Home counselors, offering guidance with formulating needed goals and intervention strategies.
Insured that Licensing requirements and Medicaid standards were in compliance.
Offered monthly trainings on a variety of topics
Through my experience with counseling and interviewing skills, insured that
only the most qualified candidates were hired
Completed comprehensive Assessments for Intensive In-Home and Mental Health Support services programs.
Conducted outpatient individual and family therapy.
As Acting Assisted Living Administrator for several months for company’s new Assisted Living Facility, oversaw the operation of the facility and employees.
Developed documentation tools such as Quarterly progress report for Assisted Living facility employees.
Instrumental with developing Psychosocial program for the company.
December, 2011-December, 2013.
EMPOWERING FAMILIES PROGRAM, Charlottesville, VA
*Part-time Clinical supervisor.
Supervised Day Treatment and Intensive In-Home counselors.
Offered education and guidance to counselors regarding formulating effective goals and objectives for clients that followed Medicaid documentation standards.
Monitored counselors’ onsite performance in the classroom, and met with school personnel when appropriate.
Offered monthly trainings on relevant topics, and audited charts for accuracy as well as for Licensing and Medicaid requirements.
Provided either Day treatment or Intensive- In-Home Assessments for children age 5-21 and their families.
November 2010 to November 2011
WESTMINSTER CANTERBURY OF THE BLUE RIDGE, Charlottesville, VA.
*Administrator-in-Training.
Through a 480 hour internship in the CCRC setting, studied and practiced the 5 domains involved in the successful role of the Assisted Living Care
Administrator. These 5 domains included Residential Care Management;
Human Resource Management; Organizational Management; Physical
Environment Management and Business/Financial Management.
Met with residents daily, and assured that all of their needs were being met.
May, 2010 – November 2010.
REGION TEN COMMUNITY SERVICES BOARD, Charlottesville, VA.
*Residential Counselor.
In a small assisted living facility, worked with adults who had significant emotional, mental health, functional, interpersonal, and often, behavioral
deficits which often interfered with successful completion of ADLs and
IADLs. Social Model of care was the approach utilized, emphasizing
the holistic approach and support for the resident's independence,
autonomy and choice.
Provided psychosocial opportunities, as well as medication administration and education to residents, and developed and monitored individual service plans which met Medicaid and State Licensing requirements. Acted as a supportive force to families of residents.
September, 2000 – September, 2006.
REGION TEN COMMUNITY SERVICES BOARD, Charlottesville, VA.
*Case Manager
Assisted individuals with mental illnesses, intellectual disabilities, and/or substance addictions to function in the community by accessing, planning,
linking and coordinating needed medical, psychiatric, social, educational, vocational and other supports essential to meeting basic needs.
Provided counseling to clients as needed.
Developed and initiated individual treatment plans for clients.
January, 1999 -October, 1999
REGION TEN COMMUNITY SERVICES BOARD, Charlottesville, VA.
*Adult Outpatient Therapist.
Provided brief, focused therapy in the outpatient setting, using Cognitive Behavioral, Crisis Intervention, and Supportive modes of therapy for adults with psychiatric as well as co-occurring disorders.
Facilitated Mood management group, as well as Co-occurring group for individuals with PTSD/abuse issues along with Substance Abuse or Substance Dependence diagnoses.
September 2006-December, 2007.
AUGUSTA MEDICAL CENTER, Fishersville, VA.
*Unit Therapist.
In the inpatient psychiatric setting, provided evidenced-based crisis stabilization and short-term counseling to adults of all ages with psychiatric and/or dual diagnosis disorders.
Devised behavioral interventions suited to the particular needs of each patient.
Offered my expertise as an integral member of the interdisciplinary team
Communicated with ancillary treatment providers as was appropriate.
Facilitated daily group therapy, as well as brief family therapy
Engaged in discharge planning.
May, 2008 – November, 2008.
COMMUNITY MEDIATION CENTER OF CHARLOTTESVILLE,
*Volunteer Mediator
Approximately once or twice a month, conducted mediation with couples who were currently separated or divorced with children who wished to craft an agreement for physical or legal custody of the children, separation agreement or child support.
March, 2005 – June, 2006.
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