RESUME
VENKATA YOGI SRINIVAS
MOBILE NO: 929-***-****
*************@*****.***
ZOOM ID : ZTSC46230
CAREER OBJECTIVE:
To Be a Successful professional in a Globally Respected Company and to Achieve the
Objectives of the Company with Honesty and to Continuously Upgrade My Knowledge and Skills.
EDUCATION QUALIFICATION:
BSC (MECs) from Jagruti Degree College affiliated to Osmania University 2014 62%
MPC from (New Govt junior college) Board of Intermediate Education. 2011 47.9%
SSC from (Zilla Perished High School) State board of Secondary Education. 2008 59.9%
PROFISIONAL SUMMERY:
As an BSC graduate in computer science, I worked in TCS as a CITIZEN SERVICE EXECUTIVE.
Current Organization: TATA CONSULTANCY SERVICE
Designation : Citizen Service Executive
PROJECT NAME : Passport Seva Kendra
Duration : From July 2016-July2017
ROLES & RESPONSIBILITIES:
Client: TATA CONSULTANCY SERVICE
Overview: TATA CONSULTANCY SERVICE is global leading service provider viz., Software development & Support. TCS had a total of 3,89,223 employees as of June 2017. Tata Group and operates in 46 countries.
Previously working as a Dedicated CSE for Central Government Project (Passport seva Kendra)
At Enquiry/ Exit desk
Provide assistance to the applicants
Answer passport application related queries of applicants
Form filling.
At token counter
Checks whether all supporting documents are available as guidelines.
To issue the token if required documents are available or if consented by the RPO staff.
Provide assistance to the applicants.
At private processing counter
Check for completeness of the application form submitted and make corrections if required.
Check availability of supporting documents with respect to the instruction booklet.
Upload the copy of self attested supporting documents.
Capture biometric finger prints and digital photographs of the applicants.
Accept payments towards fees and /or penalties.
Resolve and / or escalate customer queries and issues to APO.
At DPC-SPC-CSC processing counter
Enter application details accepted through DPC/SPC/CSC channels, into the system and upload the supporting documents.
Capture fee related information. Verify DDs.
Perform DPC/SPC/CSC application form processing.
Floor coordinator
Provides assistance to applicants in different service zones.
Resolves applicant queries
Manages crowds
Manages controlled and systematic movement of applicants within the PSK service zone.
TECHNICAL SKILLS:
Knowledge on Networking (CCNA )
Knowledge on Ethical Hacking
Basic knowledge of windows server 2012
Knowledge on ms-office
Certification courses:
CCNA training Zoom technologies
LINUX training Zoom technologies
MCSE training Zoom technologies
ETHICAL HACKING training US council
Strength:
Quick learner, responsible & flexible.
Hard working and patience.
Hobbies:
Reading news paper, watching TV and Listening to music.
Technical works like repairs.
PERSONAL PROFILE:
Name : V Srinivas Father’s name : V Simhadri
Date of Birth : 16.05.1992 Nationality : Indian Languages known : English, Telugu and Hindi Marital Status : Single
DECLAREATION:
I hereby declare that the information furnished above is true to the best of my knowledge.
PLACE: HYDERABAD
DATE:
(V.SRINIVAS)