Test Cases Quality

Kalyani Sakthiavageeswaran

Phone: 201-***-****

Email: ac6g9y@r.postjobfree.com

SUMMARY:

Over 8+ years of extensive experience in Information Technology with emphasis on Quality Assurance process, Manual Testing,End to End testing, Integration testing, Regression testing and System testing of Web - based, highly transactional and large Client, Web Server applications

Professional with extensive experience in testing of various domains such as Finance, Banking, Telecom, Retail.

Good knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) using agile methodology, Waterfall model, QA Management Life Cycle, Testing methodologies processes.

Expertise in Bug tracking Tools such as HP ALM/Quality Center, JIRA, Confluence

Extensive experience in testing of client/server, WEB Based, Stand-alone and database applications developed in JAVA, ORACLE, UNIX and Window, Peoplesoft, Siebel CRM, Enhanced Banking System (EBS), Order Management system etc...

Extensive experience in using tools like HP Quality Center/ALM, SOAPUI.

Very well-maintained code in VSS, GitHub and coordinated with the team in onsite-offshore Model.

Used to run SQL queries and validate the data loaded into the target. Used PL/SQL connects to Oracle Database and assisted in the Data Validation as Record Count and Data against the Source and Staging Data and Target

Prepared Traceability Matrix document, effort estimation, Test summary report, Project initiation documents and environment setup for the complete QA Project.

Proficient in Defect management process and tracking of defects and successful closure

Allocation of work to team and coordinating and tracking their efforts and performance periodically.

Proficient in Knowledge transfer either in domain or technology to the team members for predominant results.

Involved in internal and external SCM Audit and complied to Quality guidelines and process.

Attended SIX Sigma training programs arranged by the company and completed webinar sessions successfully.

Possess problem-solving skills, Ability to follow industry standards and procedures. Quickly learning new concepts and applications. Strong communication and Interpersonal skills

PROFESSIONAL HISTORY:

QA Lead

Policy Pro-Progressive Insurance Company, Cleveland, OH (Oct 2016 -Till Date)

PolicyPro is a new Policy administration service designed for Progressive, one of the leading Auto Insurer in United States. Prior to “PolicyPro”, “Proteus” Mainframes based system is being used by “progressive” for Policy administration. New application was designed on “.Net” and “SQL Server”. The new application deals with “Quoting”, “New Business”, “Endorsements”, “Renewals”, “Cancelations”, “reinstatements”, “Expirations” and few more functionalities. Apart from the functionalities, “Policy Service Management”, “Online Claims Reporting”, “Rate Tracker”, “Agent Locator” and “Instant Quotes” are few of the services offered by the application

Responsibilities:

Analyzed the functional requirements to fully understand the scope of the testing

Involvement in Test Execution, Results Analyzing and Defect Reporting

Contributed to Agile activities like daily stand-ups, preparing Iteration plan and assignment of stories/modules to other team members. Coordinated testing efforts with offshore team and also involved into sprint planning, backlog refinement meetings, retrospective and daily scrum meetings and sprint release demos

As an QA Lead, daily task allocation, tracking the work item progress, update in daily standup meetings and weekly status reports to higher management

Script Preparation, Review and Execution of Manual scrips and Automation Scripts developed by the team and update the results in HP ALM

Experienced in retest the existing test cases with the different kind of source systems for different periods of data

Update traceability matrix for each project release, preparation of Daily status report and upload to central access

Experience in Data driven Testing, Cross browser testing and Parallel Test execution

Involvement in Test Execution, Results Analyzing and Defect Reporting

Environment: HP ALM, JAVA, Oracle9i, Internet Explorer, Google Chrome, Firefox, GitHub

Senior QA Analyst

Global store POS-TJX companies Marlborough, MA (Dec 2015-Sep 2016)

XStore Point of Service is a point-of-sale application that provides the Capabilities to carry out day-to-day transactions and conduct daily store activities. Tasks such as scanning items, applying price adjustments, tendering, and printing receipts as well as processing returns and web orders can be performed. Store operations including opening the store, managing registers and tills, and closing the store can be handled through Retail XStore Point of Service.

Responsibilities:

Responsible for managing and planning work at offshore

Performed periodic checks to run crosscheck against QA/UAT/PROD environments to ensure it is up and running

Supported test activities associated with Product Point of Sales.

Evaluated and interpreted Point of Sale requirements created by external vendors.

Developed relevant test strategies and plans and attended test case reviews with clients.

Utilized SQL and validation tools to evaluate test results.

Trained Production support associates on latest Point of Sale functions.

Managed regression test scripts and maintained end user documentation to facilitate hardware and software deployment.

Designed and optimized test plans to facilitate accurate and complete testing.

Synchronized integration testing activities and software scripts.

Conducted quality audits to ascertain adherence to quality standards and procedures.

Implemented system regression and integration testing procedures.

Created functional specifications and supported technical analysis.

Environment: HP ALM, JAVA, Oracle9i, Internet Explorer, Google Chrome, Firefox, GitHub

Comcast

QA Analyst (Apr 2014– Aug 2015)

Turnpike is the code name for the project where the Comcast must build the POS functionality to enable Verizon Wireless agents to purchase Comcast products. It aims to maintain the business continuity by processing this service request to Comcast directly by building an UI integrated with Comcast Point-of-Sale (CPOS) application to enable the authorized and authenticated Verizon store sale agents to capture leads and process as Comcast service orders

Responsibilities:

Interacted with Product managers, developers in daily standup meetings and discuss about the user stories which were written in Jira and have a clear view of the requirement before testing the application

Involved in writing the test plan and testcases based upon project specifications

Performed black box testing, Functional testing, Regression testing of application

Used Atlassian Jira,Confluence tool to manage, coordinate and report bugs

Involved in back lack refinement meetings, review meetings with Developers, BA’s and Tech Lead using Agile Methodology

Developed and executed SOAPUI web services testcases for middleware scenarios using Groovy language

Mentored offshore teams in Test planning, Test Execution, Reviews and Defect process

Involved in preparation of Test Strategy, Test Plan, Test Summary Report, Execution Reports, Defect statistics, scrum meetings

Liaise with developers, and other vendors and QA Team during the entire testing process for successful project completion

Documented Telecom workflows and prepared Generic reusable test cases to reduce the huge effort involved in Test preparation

Environment: JIRA, Confluence, SOAP UI, HTML, XML, PL/SQL, HP ALM, MS office, Windows 98/2000/XP, WinSCP, Unix, Java web application,

Vodafone Hutchison Australia

QA Analyst (Jul 2013– Mar 2014)

The Brand & Customer Migration is a multi-phase strategy that results in VHA achieving cost synergies by only operating the 1 brand. One of the phases of the migration strategy involves VHA offering customers on the 3 brand the opportunity to upgrade on the Vodafone brand as they become eligible for an upgrade. Butterfly is a key enabler to support this phase of VHA’s strategy for Customer Migration from the 3 brand to the Vodafone brand. Customers on the 3 brand will use the Butterfly solution to transition from the 3 brand to the Vodafone brand.

Responsibilities:

Involved in Migration testing of Hutch customer to Vodafone system after the Vodafone Hutchison merger.

Actively involved in UAT, SIT, Regression and end to end testing in verifications of telecom functionalities like order placement, handset upgrade, degrade, prepay pricing, Cancellation, contracts, sim provisioning, recharges.

Batch processing and initiation using Unix commands and WinSCP.

Preparation of test data for test cases using PL/SQL commands and connecting oracle database in the backend.

Proficient in working with Test Director and raising defects bases on the severity and addressing to the responsible team for fix.

Experienced in performing testing involved in various systems like printer, scanner, signature pad related to paper and paperless functionality in Telecom workflow.

Environment: Siebel CRM, Peoplesoft CRM, HTML, XML, PL/SQL, HP ALM, MS office, Windows 98/2000/XP, WinSCP, Unix, Java web application, Test Director, mobile testing, Printer, scanner and signature pad testing for contracts and agreements.

Citibank- Enhanced Banking System

QA Analyst (Jul 2010-Jun 2013)

CITIBANK PRIVATKUNDEN AG, Düsseldorf is one of the largest Consumer banks in Europe. Due to ever volatile German business the Legacy CIP system could no longer be customized. Citibank development team, popularly known as International Technology office scrapped the legal system and replaced the same with EBS (Enhanced Banking Systems) which is a complete integration of Consumer, Retail and Wealth Management solutions to provide the consumer with a total end to end banking solution. The Product was developed by Fidelity systems and customized to German business needs by ITO, Testing is carried out by Hexaware, CSTS and German Business.

Responsibilities:

Preparation & Review of RTM, Test Scenarios, Test Cases.

Execution of Manual Test Cases and analyzing, logging, tracking, and reporting defects.

Worked closely with clients during pre-production and production testing and played role of Incident Manager during Go-Live at Client site(Germany)

Coordinate and lead daily standup meetings, Client calls and Defect Management calls

Communicated the expectation of clients and Scope of the project to offshore team and ensured project completion within deadline

Very well maintained test documents in VSS with peers in the team and played team role in onsite-offshore model environment

Performed Input Validations, User Interface Validations, Browser Compatibility testing and Navigation testing.

Performed Backend testing to verify the data integrity by passing SQL Queries.

Performed Smoke and Functional testing on every build of the application.

Defect Reporting, Analyzing, Tracking and Report Generation using Mercury Quality Center.

Attended the daily Bug review meetings, weekly status meetings and walkthroughs and interacted with Business Analysts and Developers for resolving Defects.

Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

Reviewed Functional requirement and Use Cases documented in Requisite Pro.

Setting Test plan and Test Lab in the Quality center for the projects to create and access requirements, defects, test cases and reports for the status.

Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Quality Center.

Environment: Citrix, VMware, MS Visual Source safe (VSS), Mainframe, Oscar-Java application, HTML, XML, PL/SQL, HP ALM, MS office, Windows 98/2000/XP.

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