Talent & Engagement Manager

Amy M. Schmelz Pittstown, NJ ***** 908-***-**** *******.*.*@*****.***

linkedin.com/in/amyschmelz/

HR Manager

Motivation Inspiration Communication

Driven and energetic HR Professional with knowledge and expertise to help drive bottom line growth for businesses. Exceptional record of successfully inspiring employees to bring out their peak performance along with cultivating profitable business relationships through communication, loyalty and trust. Excels in managing multiple projects concurrently, highlighting inefficiencies, and implementing cost effective solutions. A catalyst, problem solver, and coach for functional groups and senior management. Able to easily work independently or as a member of a team.

Core Strengths

Continuous Improvement Initiatives Data-Driven Computer-Based Proficiency Benefits Employee relations Orientation

Onboarding Compliance Data Analysis & Research HR Programs Project Management EEO Reporting

Survey Administration Training & Development Retention Attention to Detail Communications

Talent Management Performance Metrics Department Goals ADP Workforce Now Problem Solving

Professional Experience

dancker, Branchburg, NJ 2006 - Present

Talent & Engagement Manager 2016 - Present

Primary focus is supporting the Vice President of HR to minimize employee resistance and maximize employee engagement. Works closely with key business stakeholders to drive faster adoption, greater utilization and higher proficiency on the changes impacting employees in the organization to achieve desired business results. Also, functions as the HR Manager for this $100M company with 150 employees.

Inherited an outdated rewards program; reworked the program; received approval from senior management; rolled out the program; immediate adoption rate of 10%, but more people used it over the following weeks, up to 40%.

Worked with IT team as the operating system changed and everyone had to use Office 365; implemented a monthly "IT Day"; created an interactive training catalog which made people less intimidated by the change.

Revised the on-boarding guide; the current one was falling short; new hires were not being adequately integrated into the company; all agreed the new program was better and provided a greater understanding.

Integrated 20 staff members after an acquisition; assisted employees; coordinated culture meetings with the CEO.

Partners with managers and directors to develop business initiatives; further employee engagement; and utilize talent.

Implemented retention strategies from the following books: Drive, Work Rules, Fierce Conversations.

Consults and coaches project teams to enable change.

Account Coordinator 2006 - 2016

Managed the ordering process for large pharmaceutical companies, with 100% success rate.

Communicated with customers, vendors and other departments while managing large orders.

Managed quoting, ordering and customer service for the 1st and 3rd largest clients of $5-20M in sales each year.

Created a solution to an old system problem; it seemed to help people, to have an easy way to share ideas and have the group benefit from everyone's expertise on the team.

Commerce Bank, Flemington, NJ 2001 - 2006

Head Teller 2003 - 2006

Sr. Customer Service Representative 2001 - 2003

Managed 12 Tellers and the Bank Vault.

Responsible for customer satisfaction in both roles

Education

B.A. Degree, Biopsychology, The College of New Jersey

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