Manager Customer Service
Resume:
Brenda Kron
Troy, NH *****
*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative/Dispatcher
Adventure Limousine and Transportation - Swanzey, NH May 2018 to Present
Responsible for booking and scheduling medical transport, airport and limousine transportation as well as daily taxi dispatch. Answer phones, filing and providing excellent customer service. Office Manager
Emperor Motors - Troy, NH
February 2016 to May 2018
Manage day to day office. Customer Service, accounting and other duties Owner
Dirt Sea
May 2010 to December 2015
Owned and operated online retail sales business.
Front Office Manager/Assistant General Manager
Celebrity Resorts - Indian Shores, FL
April 2008 to May 2010
Responsible for smooth operation of a resort hotel. Hired trained and supervised employees.
Scheduled employees, inventory and quality control of the resort Provided above and beyond expectations of hotel resort guests. Made sure all weekly, daily and monthly reports submitted to main office. Also was property manager for condominium complex in Clearwater Fla
Manager
Fallons Tavern and Restaurant
October 2000 to February 2008
Hired, Trained, Supervised and Scheduled Employees. Provided excellent customer service, Ordered and maintained all inventory
Made sure Restaurant complied with all state and local guidelines. Environmental Service Director
Genesis Elder Care - Limerick, PA
March 1997 to September 1999
Responsible for smooth operation of Elder Care houskeeping department. Hired, trained and evaluated all employees.
Made sure we adhered and passed all state and local inspections and rules and guidelines. Responsible for all work mans compensation claims for the facility. Case manager/ Supervisor
The Salvation Army, Lesig Booth Emergency Shelter - Pottstown, PA May 1994 to March 1997
Responsible for 24 hour emergency family emergency shelter. Casemanaged and set plans for residents to reach goal of housing. Submitted forms to US Agriculture and other agencys for funding. Wrote grants for funding.
Store Manager/Sales Manager
Foot Fads - Philadelphia, PA
December 1988 to March 1994
Responsible for day to day operation of a shoe store in three locations. Assistant Manager
Herta Meat Company - Mainz Germany
December 1985 to November 1988
US Army commissary delicatessen. Responsible for operation of the deli that served the military. Education
Real Estate
Masiello Real Estate School - Keene, NH
Certificate in Paralegal Studies
The PJA School - West Chester, PA
Property and Casualty Insurance
Kaplan University - Work at Home
Skills
Real Estate, Front Office, Bookkeeping
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