SHILPI SINGH

678-***-****

ac6g4j@r.postjobfree.com

SUMMARY

Profound experience in information technology with emphasis in software Testing/Quality Assurance.

Experience in Software Development Life Cycle (SDLC) methodologies - Traditional Waterfall Model and iterative approach to software development as per Agile (Scrum) methodology

Experience in writing clear, concise and comprehensive Test Cases, and Test Scripts based on business, functional and technical requirements. Expertise in designing and developing Negative Testing Scenarios.

Good experience in System Integration testing (SIT), Functional testing, Regression testing, Integration testing, Acceptance testing (UAT), End-to end testing and Browser Compatibility Testing.

Experience testing Web based applications and Back-end testing using SQL.

Good understanding of test and defect tools like Microsoft Test Manager (MTM), JIRA, TFS

Expert in documentation using MS tools and maintaining repository at SharePoint.

Remarkable ability to meet strict deadlines and in-depth knowledge of product release processes and quality assurance goals.

Experience in assisting the overall testing process by activities such as Change and Defect Management and conducting User Acceptance Testing.

Experience in Agile Methodologies like attending daily Scrums, maintaining User Stories and Burn down Charts, Backlog Grooming and Retrospective.

Able to effectively converse, relate and liaise with multifunctional teams, including business owner, stake holders, mangers, architects and developers.

Sound experience in coordinating testing effort, responsible for test deliverables, status reporting to management and issue escalations.

Analyzed bugs and liaised with development team members in fixing the defects.

Received several accolades from the client.

Result oriented, committed and hard working with a quest to learn new technologies and undertake challenging tasks.

Good Analytical, Interpersonal and communication skills. Experience in working as a team member to resolve technical issues of a project.

ACHEIVEMENTS

Played vital role in testing a new application which reduced upload time from hours to minutes thus increasing the efficiency of Product Services Team.

Streamlined QA process and procedures within the company leading to significant decrease in post-release emergency defect remediation.

Contributed in AS400 upgrade testing.

Led testing on a pilot project for transformation from Waterfall to Agile methodology.

In just four releases captured over 20 defects through testing plans that would have otherwise been introduced to production environments.

In just 4 months written over 1000 test scripts to support improvements to MAX (AS400) and F&I Café (web application).

TECHNICAL SKILLS

Defect Tracking Tools: TFS, HP Quality Center, JIRA

Tools: Microsoft Test Manager, MS Office, Power BI,

Application: AS400, Web Application

Databases: DB2, SQL Server 2000, MS Access

Language: SQL Query

Platform Experience: Windows

EMPLOYMENT

Protective Life Corporation, GA

QA Analyst 11/2016 – 04/2018

Responsibilities:

Generated test plans, test cases, and test scripts in Microsoft Test Manager for an auto insurance application.

Increased the stability of the application by performing smoke testing, functional testing and integration testing.

Maximized the quality delivery by performing thorough regression testing when bugs are resolved and updating regression suite to keep it up-to-date.

Worked on the sprint and given successful result defined in product backlog.

Provided task level updates to scrum master in daily scrum meeting.

Developed and maintained test scenarios and end user test scripts to verify new functionality performs as designed and meet customer needs.

Documented identified issues during QA and UAT testing period, logged bugs and UAT defects in TFS.

Reported status for assigned test activities in weekly status meetings.

Elaborated on different ways to continuously improve QA process and issues arising during UAT testing period in Bi-weekly team meetings

Worked independently as well as interactively with other associates on typical cross-functional team assignments.

Performed validation on reporting system, claim application for every release.

Improved the rate upload process by preparing test strategy for new rating tool, Rate Upload Helper and executed the test cases for the same.

Executed SQL queries using iSeries navigator.

Responsible for preparing deployment validation plan for every release and conducting post release validation.

Responsible for applying the principles and practices of software quality assurance throughout the software development life cycle

VICS, India

QA Trainer 9/2014- 6/2016

Responsibilities:

Responsible to provide quality assurance induction program with emphasis of Agile Methodology.

Provided full knowledge of testing process and importance of regression, UAT and uCT.

Test planning for code impacted, test only and test support only projects.

Review the solution approach, BRS, SRS and design documents

Describe how to write test plan, test strategy, high level test cases and test data for execution.

Emphasis of V module and how to fit into Waterfall Methodology.

Defect life cycle. Identify, Analysis, Triage, Update and closer.

Creation of test designs, test processes, test cases and test data.

Carry out testing as per the defined procedures.

Participated in walkthroughs of testing procedures.

Prepared, developed and carried out practical and theoretical training work.

Explained in detail about the SDLC and STLC cycles.

Provided training on developing Test Scenarios, Test Cases through case study along with the introduction to Test Management Tool

Carried out induction and probation training of staff.

Protective Life Corporation, MO

QA Analyst 10/2012 – 06/2014

Responsibilities:

Developed, implemented, and executed test plans, test cases, and test scripts for the application.

Worked with end-users to develop strong understanding of application to be tested.

Actively involved in Business Requirement Document and Functional Requirement Document review meetings.

Effectively communicated testing needs, concerns, tasks, status, priorities, and identified issues / defects via written and in person communications.

Documented issues, logged bug in defect tracking tool and worked closely with developers and analysts on defect remediation.

Played important role in setting up the QA process in the company.

Prepared QA Strategy and testing documentation for several internal projects.

Responsible for testing Jwalk, claim application for every release.

Involved in UAT Testing for iPad application.

Responsible for AS400 upgrade testing and new QA environment testing.

Performed stress test on upgraded AS400

Prepared regression suite for every release.

Active involvement in meetings for release planning, pre and post deployment planning.

Subscriber Worx, IL 06/2011 – 05/2012

QA Analyst

Responsibilities:

Involved in the preparation of test plan, test cases and execution of the same.

Analyzed system documentation like Requirement document, User Interface Specifications to develop and execute test scripts.

Performed Front-End Testing to see if the data from the application reached the front end.

Continuous execution of Regression Testing and Integration Testing for every release.

Worked on cross browser testing, browsers like Google Chrome, IE.

Involved in Positive Testing and Negative Testing scenarios.

Executed SQL statements to ensure that data is populated into correct tables (back-end testing).

Responsible for monitoring the Test results, Transaction Response Time.

Managed the testing documents and deliverables using MS SharePoint.

Analyzed the defects found, reported and provided the logs along with the defects.

Used Quality Centre as defect management tool for tracking all new and existing defects.

Involved in Walkthrough and participated in the meetings with developers to discuss on the new issues and retested the defects once fixed by the developer.

Responsible for Peer Review of test scripts for release and projects.

Established and maintained excellent working relationships and earned team confidence.

Took initiative in all the assigned matters.

Adhere to established Company, Department, and Quality Standards as well as best practices.

Participated in different phases of the software development life cycle.

TRAININGS

1)Introduction to Data Analysis using Excel

2)Analyzing and Visualizing Data with Excel

3)Analyzing and Visualizing Data with Power BI

4)Introduction to Data Science

5)Managing Work with Team Foundation Server 2010

6)Microsoft Test Manager 2012

7)Mastering Visual Studio 2012

8)Daptiv – Project Management Tool

9)APD Business and Product Training

EDUCATION

Quality Assurance Training

Master’s Degree in Science

Bachelor’s Degree in Science

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