CELESTINO VILLEZA ASENJO III

Villareal Street, Brgy. Poblacion Proper, Mambusao, Capiz, Philippines, 5807

+63-966******* – ac6fzt@r.postjobfree.com

PROFILE Highly organized and dedicated with a positive attitude

Excellent in Data, communications, networking and computer works

Able to learn, apply quickly and functionally

Can work under pressure with less supervision

PERSONAL DATA

Age : 34 yrs. Old Citizenship : Filipino

Date of Birth : November 13, 1983 Height : 5’8”

Place of Birth : Mambusao, Capiz, Philippines Weight : 75 kgs.

Sex : Male Civil Status : Married

EDUCATIONAL ATTAINMENT

Bachelor of Science in Computer Science, 2005

Capiz State University, Mambusao, Capiz, Philippines

Saint Catherine Academy, 2000

Mambusao, Capiz, Philippines

Mambusao Elementary School, 1996

Consolacion St., Pob. Proper, Mambusao, Capiz, Philippines

SKILLS

Microsoft Office Applications

Microsoft Word, Excel, PowerPoint, Access, Outlook

Programming Language

Microsoft Visual Basic v.5 and v.6, C++, Pascal, Macromedia Flash v.5, HTML

Computer Troubleshooting, Data and Communications Networking

Switch and configuring Routers, LAN, WAN, WLAN, IPCamera, PABX, VOIP, ADSL, Coax, Fibre

Operating Systems

Windows older and newest OS/ MAC OS/ LINUX / WIN2008 SERVER, VMWare

JOB EXPERIENCE

November 1 2017 to May 19 2018

Activ Communications PTE LTD

12 Kaki Bukit View, Singapore 415948

Position : Fibre SME Project Leader

Job Description :

Overall in-charge for new and upcoming Fibre SME Projects, Site Survey Team and Splitter topup/Patching Team.

Responsible for assisting the Team Coordinator in daily department operations. Serve as a communication conduit between internal and external customers. Specific duties include but are not limited to policy compliance, payment requirements, customer service, scheduling, management of supplies, and orientation/preceptor of new employees. Attend customer and site meeting or survey for better planning and implementation. Conduct daily safety briefing, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation in delivering on company’s mission. Monitor and assign job Installation jobs to Field Service Technicians and Surveyors.

Ensures to deliver quality standards and provide first class customer service to SingTel Customers.

Manage and monitor KPIs and retention initiatives. Participate in root cause analysis regarding attendance challenges and attrition and develop actions to reduce attrition where possible.

Performs Data analysis and provide necessary reports for operation and cost improvement.

June 23 2013 to October 31 2017

Activ Communications PTE LTD

82 Playfair road D’Lithium Building #04-02 Singapore 368001

Position : Operations Team Leader/Backroom Controller/Senior Field Engineer

Job Description :

Run operation for both ADSL and Fiber Optics Broadband New Installation

Provide escalation support to Field Service Technicians by providing guidance in problem solving customer’s issues. Use all available resources to resolve these issues as efficiently as possible

Lead Field Service technician, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation in delivering on company’s mission.

Monitor and assign job Installation jobs to Field Service Technicians.

Ensures that Field Service Technicians complete their job with quality standards and provide first class customer service to SingTel Customers.

Manage and monitor KPIs and retention initiatives. Participate in root cause analysis regarding attendance challenges and attrition and develop actions to reduce attrition where possible.

Performs Data analysis and provide necessary reports for operation improvement.

Proactively manage attendance standards compliance and leaves of absences in accordance with company policy and practice evaluate the need for advanced actions based on attendance data and act accordingly.

April 29, 2013 to June 21, 2013

Acacia IT Services Pte Ltd

60 Alexandra Terrace, Singapore 118502

Position : HP Customer Server Engineer

Job Description :

Perform Installation and periodic maintenance of HP Servers/Equipment/System in Data Center.

Installation of HP server Operating System on Linux or Microsoft server

Liaising with Resident Engineer during Installation appt to meet customer requirements

Provide key line support to internal and external customers

Administrative support for merchant setup, change of password and validation of reports

Responsible for licenses, inventories, data and system backup management

Troubleshoot and resolve incidents within SLA

Provide Systems and Applications support to subsidiaries

Feb 01, 2012 to April 27, 2013

Acacia IT Services Pte Ltd

60 Alexandra Terrace, Singapore 118502

Position : Singtel FTTH-ADSL Installer/Surveyor/Support Specialist

Job Description :

Installation of Singtel Fibre Broadband,MIOTV/Digital voice at Residential and SME Accounts

Liaised w/ SME customers and Building Management Office for Site Survey of Singtel Fibre Optics

Provide assistance and drawing in office works and Scheduling with SME customers.

Responsible for the installation and maintenance of broadband services for Residential and Business.

Plan and implement optical fiber, LAN and telephony/ADSL cabling in customers’ premises.

Plan and implement Wi-Fi network in customers’ premises.

Setup and configure equipments for broadband triple play services.

Carry out configuration on routers and switches.

Own end-to-end service delivery to ensure first-time right installation and restoration work and meet service delivery standards

May 02, 2011 to December 10, 2011

ROXAS MIDTOWN HOTEL

186 NSF Bldg., Burgos Cor. San Jose Sts., Roxas City, Philippines

Position : Hotel IT Administrator

Job Description :

Performing installation, setup, configuration, migration, updating and routine housekeeping maintenance of desktop PCs, laptops, servers and other networking equipment

Handling of IT equipment inventory check

Provide IT audio visual equipment support

Assist in other IT Network projects/tasks.

Liaise with product principal for product related H/W or S/W fault.

Carry out warehouse responsibilities and Render logistic support as well as delivery work as assigned.

October 21, 2006 to February 25, 2011

SMART Com. Inc. SNC Panay

Decin St., Lapaz, Iloilo City, Philippines

Position : Network Installer/Field and PC Technician/Rigger

Job Description :

Installation, Testing, Integration and Commissioning of SMARTBRO Broadband Network facility.

Support and administration of the LAN/WAN/WIFI including configuration and maintenance of switches and routers.

Perform network equipment testing, configuration and installation in Testing and Production environment

August 1, 2005 to June 24, 2006

United South East Development Corp.

Accredited PLDT-SMART Contractor

Jaro, Iloilo

Position : Internet and Telephone Installer

Job Description :

Install PLDT Telephone Lines, SMART WIFI / BRO Broadband Internet Connection

PLDT myDSL Wired / Wireless Broadband Internet Connection

Configures and troubleshoot LAN / WAN WLAN PC Network

June 15 2004 to July 29, 2005

United South East Development Corp.

Accredited PLDT-SMART Contractor

Jaro, Iloilo

Position : Customer Sales Force Agent

Job Description :

Solicits and collects application of PLDT and SMART subscribers.

OJT – April 19 to June 5, 2004

Planning and Management Information System Office

Capiz State University, Mambusao, Capiz

Position : Data Encoder

Job Description :

Encodes data, design, create and manage the CAPSU Employee Database

SEMINARS AND TRAININGS

HP Server Installation with OS HP Asia Pacific Pte Ltd May 3, 2013-June 15 2013

Business Critical System

FTTH-Singtel Broadband Installation Singapore Telecommunications February 1-15 2012

Consumer & SME Accounts

Motorola Canopy BTS Installation Smart Communications Inc. August 2007-2008

Smart Broadband Internet Connection Smart Cell site, Lapaz, Iloilo City

Philippines

NOKIA Spare Parts Management Training DHL / EXEL Supply Chain August 21-26, 2006

La Suerte Compound

Parañaque City

Philippines

Philippine Society of Information University of Negros March 3-4, 2005

Technology Students 2nd Occidental-Recoletos

IT Congress Bacolod City, Philippines

Philippine Youth Congress in UP Diliman Sept. 2-3, 2004

Information Technology 2nd Diliman, Quezon City

National IT Congress Philippines

On the Job Training Planning and Management April-Jun 2004

Information System Office

Capiz State University

Mambusao, Capiz, Philippines

Seminar Workshop on Special Problem Capiz State University Sept. 18-20, 2003

Mambusao, Capiz, Philippines

CHARACTER REFERENCES

Edward Samson

Associate Engineer Singapore Telecommunications Pte Ltd. +659*******

Elmer Gregore

MEP Coordinator BYME Singapore Pte Ltd. +659*******

Geneking B. Mercader

Data Centre Engineer EQUINIX Singapore +658*******

ADDITIONAL INFORMATION

With Singapore and Philippines Driving License

Licensed Work-at-Height Supervisor

Notice period: immediately

Last drawn salary: S$3,250.00

Contact this candidate