Customer Service Typing, Data Entry, Microsoft Office,Word,Excel & Po
Resume:
JACQUELINE
WILLIAMS
ac6fzm@r.postjobfree.com
OBJECTIVE
Seeking employment at stable
company
SKILLS
● Customer service
● Complex Problem Solving
● Proficient in Microsoft
Office (Office, Word, Excel,
Power Point)
EXPERIENCE
Caregiver - Present
PROPERTY MANAGER- KC ENTERPRISE
3 Months
● Maintained and managed a mid size residential p roperty of under 100 units.
● Coordinated maintenance staff, office staff and outside vendors to work to the best of their ability and to meet property goals and time lines. Created a more than cohesive staff.
● Advertised units and schedule special events for staff and residents. Collect rent and met delinquency goals monthly. Maintained p roperty by addressing tenant complaints, completing repairs, entering purchase orders, and
enforcing rules of all legal documents fairly' and universally.
● Assisted in leasing units, and handling approval of all applicants and move-ins. Maintained all necessary
records.
● Ensured move-out procedures were accomplished in a timely manner per company directives.
FIELD REPRESENTATIVE/ ENUMERATOR- U.S. CENSUS BUREAU 6 Months
● Interviewed households or persons at addresses scientifically selected in advance. In the city, this meant working in a parts of town where you might feel uncomfortable. In rural areas, the households might be far apart requiring a lot of driving. Also, interviewing must be done and deadlines met regardless of the weather.
● Speed, accuracy, and thoroughness were very important, and most surveys have quality and production standards to be met. Some re-interviews were necessary to make sure responses were recorded accurately.
● An oath was taken not to reveal information collected to anyone other than an authorized Census Bureau employee.
● When at designated households to conduct interviews with residents, the were required to identify themselves and help individuals complete a census form. They may need to assist residents by reading forms and answering questions about the census.
● Census takers are also responsible for verifying household addresses and ensuring that all maps and address lists are correct. They correct any discrepancies they encounter in existing census data
TOP PRIORITY HOMEMAKER SERVICES- PERSONAL CARE ASSISTANT 8 Months
● Assisted clients with personal hygiene, including shower, tub or bed baths, oral care, hair and skin care.
● Assisted in the use of toilet facilities, including bed pan, in and out of bed, including the use of mechanical lifting equipment
● Walking, including the use of walkers and wheelchairs, when applicable.
● Self-administration of medications.
● Meal preparation and feeding, when required.
C.N.A.- ELECT HOME CARE
1 Years 1 Month
● The Home Care Aide performed services for the client as necessary to maintain the personal comfort of the client.
● Understood and adhered to information and precautions contained in individual client’s Home Plan of Care.
● Assisted the client with personal care activities including: bathing, skin care, hair care, nail care, dressing and undressing, feeding, oral hygiene, shaving, grooming and bedtime care.
● Assisted with bathroom or in use of urinal or bedpan. Keep incontinent clients clean and dry.
● Assisted with self-administration of medications.
● Prepared appropriate documentation of the client care or service(s) furnished.
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● Reported all client and employee incidents/accidents to supervisor immediately.
DIRECT SUPPORT PROFESSIONAL- SHELBY RESIDENTIAL & VOCATIONAL SERVICES 1 Year
● Provided input and assisted Program Director in planning and evaluating the program and participant’s goals.
● Assisted all staff and substitute for DSP as needed in special situations.
● Assisted in the implementation of individual planned program goals for each participant.
● Maintained and documented records of participant accidents/incidents as required.
● Notified immediate supervisor of concerns/issues regarding participants, maintenance and repairs in the facility or company vehicles.
● Participated in scheduled staff meetings and other meetings as assigned.
● Assisted all participants in being actively involved in the daily activities to achieve greater independence using
person-centered planning and self-determination.
● Maintained and submitted all required records and reports.
● Accompanied and transported participants, volunteers and staff on scheduled community outings.
● Prepared meals and Oversaw arrivals and departures of participants.
● Performed any other duties related to the field of service as may be assigned by the Program Director, Administrator, and/or Executive Director.
TAX EXAMINER- INTERNAL REVENUE SERVICE
15 Years 2 Months
● Developed and established and prioritized the most complex, multi-tiered business structures and high wealth individuals involving multiple tax types and audit projects.
● Determined scope and procedures for each analysis.
● Reviewed and approved work procedures and results of supporting research to ensure quality and efficiency.
● Provided assistance to other examiners on some subject matters assigned tax types and issues.
● Conducted quality assurance reviews.
3
● Conducted additional research and investigations as necessary.
● Provided support to other department auditors, tax examiners, and managers as requested.
● Monitored and evaluated changing state and federal taxation laws, court decisions, and audit procedures to determine implications for more accurateTax Resolutions
● Mentored newly hired Clerks.
● Assisted the unit manager in creating and assessing the fiscal year goals for comparison to the actual progress of the unit.
● Determined the need for audits of complex and diverse individual and business tax situations.
● Conducts research and examination of financial and other records to determine compliance with federal and state tax laws, rules, and policies.
● Analyzed and evaluated financial records, fiscal management procedures, accounting systems to related considerations to assess the integrity of accounting and tax filing methods and procedures.
● Developed and established plans for non compliant taxpayers when traditional audit techniques were insufficient.
EDUCATION
AAS MEDICAL BILLING AND CODING - GRADUATED 2012
Anthem Career College
CERTIFICATION NURSING ASSISTANT - 2009
Career Academy
Diploma BUSINESS EDUCATION - GRADUATED 1985
Hillcrest High School
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