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Customer Service Sales Remote/Work from Home

Location:
Ballwin, MO
Salary:
16.00
Posted:
July 27, 2018

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Resume:

Holly Galloway

**** ******* **** **

APT J

Manchester, MO 63021

Phone: 314-***-****

ac6fti@r.postjobfree.com

EMPLOYMENT HISTORY

April 2014- May 2018

Booking Agent-John Casablancas Corporate Management

Promoted the John Casablancas Modeling and Acting brand and legacy

Answered Inbound Calls and made outbound calls to leads in the modeling and talent industries

Assisted in working with the JCSA software for the company

Made appointments for potential talent through the audition booking process

Used prewritten scripts to initiate contact with leads to schedule auditions

Sales Associate-Soma Intimates- June 2012-January 2013

Promoted in-store sales and promotions

Operated cash wrap and promoted the Chico s/Soma Intimates Passport Club member card

Assisted in floor sets for the holidays

Determined exact bra sizes for shoppers through Soma's

expert fit styling training.

Certified bra fit Expert

Sales Associate/Seasonal/Holiday-The Children's Place November 2011-December 2011

Operated sales register and backstock for the children's retail store

Promoted the Black Friday sales in the store

Represented The Children's Place and their merchandise for the holiday season

Assisted customers in finding holiday outfits and accessories

Model-Abercrombie and Fitch May 2008-January 2009

Greeted customers at store entrance and assisted them in all of their customer service and styling needs

Maintained fitting rooms and go backs

Worked on seasonal floor sets and dressed mannequins for the appropriate season

Operated cash wrap and used tag line at the end of the sale

Participated in the Abercrombie and Fitch casting call

Impact Team Member-Hollister- May 2006-May 2008

Eliminated shoplifting by using customer service techniques and reporting to Loss Prevention

"Spritzed" mannequins hourly and adhered to store procedures

Promoted "Jake and Malaya", the fragrances at cash wrap

Other responsibilities included store maintenance, stock and replenishment

Telemarketer-Maritz

June 2004-July 2005

Made phone calls to Enterprise Rent-A-Car customers involving a customer satisfaction survey based on their recent purchase

Worked with leads cold-calling customers, such as BB&T Bank

Answered both inbound and outbound calls

EDUCATION

Bachelor of Fine Arts, Liberal Studies

January 2006 - December 2012

Degree date: December 2012

Studied through the Stephens College School of Design and Fashion

Stephens College-Columbia, MO

2006-2012

Bachelor of Fine Arts in Liberal Studies with an emphasis in Apparel

Minor in Media Studies

ACHIEVEMENTS AND ACTIVITIES

6 years in telemarketing and customer service along with retail experience

Experience working in customer service as a booking agent and appointment setter

Three years hands on experience in the fashion industry; gaining from specialized classes: textiles, product analysis, product development, visual merchandising and fashion show production

Gained knowledge of the fashion world through projects: Creating Breast Cancer Awareness window displays, "All That Glitters": Stephens College's Historic Costume Museum and Researh Library display.

Sigma Sigma Sigma Sorority- Alumnae with experience in many fundraising events and philanthropies, specifically the Robbie Page Foundation

Innovative Fashion Association-Experienced the fashion industry with other women through monthly events and unique experiences, from "Princesses in the Park" to "Dress up Dreams Day" where underprivileged fashionistas got to play queen for the day

Stephens College Modeling Group-Learned the basics involving runway modeling, hair and makeup tips, and participating in local fashion and bridal shows



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