Janet Gonzalez
** ****** ****, *** *******, NY **553 H: 845-***-**** C: 914-***-**** *******@***.***
Summary
Capable leader with over 18 years of pharmacovigilance in multiple therapeutic areas of human medicines, proven ability to understand the complexity of the safety reporting environment and bring high quality, cost effective solution to operational issues, track record of managing high performing teams and change leadership with strong communication, coaching and people skills. Consistently demonstrated a programmatic approach to the application of both US and EU drug safety regulations
Core Qualifications
Excellent communication skills, organizational skills, and attention to detail
Strong analytical skills
Quality improvement and operations management experience
Strong team and vendor management experience
Effective training, coaching and performance management
Professional Experience
Pharmacovigilance Operations Manager 5/2016-11/2016
United Therapeutics Research Triangle Park, NC
Managed daily operational and adverse event case processing activities for clinical trial and post-marketed products, including medical devices
Provided vendor oversight and management for all outsourced and insourced PV activities, including establishing and monitoring quality and compliance metrics
Oversaw the set-up of new safety projects, including the set-up of database configurations in the PV database to accommodate new studies and products
Represented drug safety as a leader on project teams, with other departments and committees, as needed
Provided performance management, coaching and development for three direct reports
Safety Officer, Global Pharmacovigilance Office, US Drug Safety Unit 9/2008-7/2015
Pfizer Inc. New York, NY
Organized, managed, and actively carried out local pharmacovigilance activities, such as adverse event monitoring, safety reporting, risk management, local safety monitoring activities as required by US Drug Safety Unit, local contractual agreements, process documentation and training, inspection preparedness and any other required country-specific safety activity
Carried out all adverse event case processing activities for clinical trial and post-marketed products including case receipt and triage, data entry, medical coding using MedDRA and WHO-Drug dictionaries, narrative writing, query generation and follow-up activities
Ensured regulatory compliance with timelines for individual expedited case report submissions and timely delivery of information for aggregate reports and other regulatory documents
Provided oversight and team mentoring on case handling aspects, data extraction and analyses
Acted as subject matter expert for the US Drug Safety Unit, suppliers, and stakeholders locally concerning safety-related issues and liaised with key partners (e.g. Business Units, License partners) regarding safety data collection and handling
Provided training and daily oversight to CRO and other vendor staff responsible for adverse event case processing including performing the quality review of individual case reports
Product and Team Support Manager, US Clinical Safety, Safety Evaluation and Reporting
9/2008-11/2010
Acted as a single point of contact for the clinical teams on safety related issues for US investigational products in sponsored clinical trials
Led issue management between the clinical teams and other stakeholders and communicated issues and process changes to the clinical and therapeutic area teams
Coordinated and facilitated communication between the US clinical SAE Case Processing manager and Pfizer divisions including therapeutic area sites, regulatory, licensing, and medical
Managed the distribution process for serious, unexpected adverse reactions originating from Pfizer sponsored clinical trials, non-Pfizer clinical trials and non-clinical trial sources to US investigators participating in Pfizer sponsored clinical trials
Associate Director Medical Safety 3/2007-9/2008
Regeneron Pharmaceuticals Inc. Tarrytown, NY
Managed the daily receipt, collection, processing and reporting of serious adverse events for all investigational products, providing training and oversight of CROs and ensuring the completion of work assignments in accordance with FDA regulations, ICH guidelines, SOPs and working practices
Participated in the development and implementation of post-marketing adverse event reporting SOPs and working practices
Participated in the NDA submission for ARCALYST (rilonacept)
Provided performance management, training, and development for six direct reports
Manager Drug Safety and Surveillance 6/2006-11/2006
Schering Plough Research Institute Kenilworth, NJ
Supported Worldwide Safety Surveillance in the receipt, collection, assessment, processing, and quality review of adverse event reports for investigational and marketed products
Responded to inquiries from Country Operations, Clinical Research, Global Drug Information and other internal colleagues and healthcare professionals
Manager Medical Safety 11/2004-6/2006
Regeneron Pharmaceuticals Inc. Tarrytown, NY
Developed and implemented safety reporting SOPs and internal processes
Received, reviewed, processed, evaluated, and followed up on reports of serious adverse events occurring in clinical trials, phases 1-3, performing and reviewing medical coding using MedDRA and WHO-DD dictionaries and developed procedures for and performed SAE reconciliation
Provided safety reporting training and guidance to investigators, site staff, internal clinical staff and CRO staff
Provided coaching, training, development, and performance management for one direct report
Senior Manager Drug Safety 2/2004-11/2004
Progenics Pharmaceuticals Tarrytown, NY
Managed safety reporting processing for IND clinical trials monitoring safety reporting responsibilities of CROs and other external vendors
Developed cost analysis for an internal safety database and Safety group
Manager Drug Safety 3/2002-2/2004
Yamanouchi Pharma America Paramus, NJ
Assisted in the development of a drug safety function in the US for clinical trial and post-marketed products assisting in the planning and implementation of the global safety database, developing, and implementing SOPs, processes and a document filing system
Reviewed and evaluated serious adverse event reports ensuring compliance with FDA regulations, ICH guidelines and internal SOPs
Prepared IND safety reports for submission to regulatory authorities and assisted in the preparation and review of IND and NDA submission documents
Interviewed, hired, provided training, coaching and performance management for four direct reports
Pfizer Inc. 9/1996-3/2002
New York, NY
Quality Operations Manager
2000-2002
Developed and managed Quality Operations group functions: Quality Control, Quality Assurance, ongoing and end of study case report form/data clarification form review, safety database reconciliation and unblinding of clinical trial safety data
Assisted the Worldwide Clinical teams and Clinical data operations in establishing processes for the review and reconciliation of safety data
Participated in continuous improvement initiatives to redefine and document key processes
Provided coaching, training, and performance management for six direct reports
Serious Adverse Event Resource Group Manager
1999-2000
Managed QC, QA and performance functions and served as a resource for investigational site and CRO personnel
Developed protocol-specific safety reporting procedures
Coordinated and managed the training program for new hires and provided coaching, development and performance management for SAE Coordinators and consultants
Quality Improvement Associate
1998-1999
Developed, implemented, performed, and documented QC review of serious adverse event reports
Complied and analyzed QC data, prepared performance reports, conducted departmental audits and developed and implemented corrective action plans
Serious Adverse Event Coordinator
1996-1998
Performed all adverse event case processing activities for investigational products including case receipt and triage, case assessment, data entry, medical coding using MedDRA and WHO-Drug dictionaries, narrative writing, query generation, quality review and follow-up activities
Trained investigators and CRO staff on serious adverse event reporting procedures and collaborated with clinical project managers, study managers and clinicians in setting up safety reporting
Performed case report form and data clarification form review for safety data and performed serious adverse event reconciliation
Education
Bachelor of Science, Organizational Management
Nyack College Nyack, NY
Associates Applied Science
Rockland Community College Suffern, NY
New York State Registered Nurse
Skills
Computer Skills: Microsoft Office, Safety Databases: Adverse Event Monitoring (AEM), ARISg, ClinTrace, Adverse Event Reporting System (AERS), Argus