Medical Manager

Cathy Benn

Knoxville, TN ***** Phone: (***) 865-***-**** E-mail: ac6fq5@r.postjobfree.com

https://www.linkedin.com/in/cathy-benn-76732a28

Value Statement

A seasoned administrative professional with strong oral and written communication skills.

Effectively identifying and helping to implement client solutions by building relationships based on trust.

Organized and Proficient in Microsoft Office, (Word, Excel, PowerPoint) Customer Service, Keyboarding, (65 wpm).

Copier/Fax/Multi-Line Phones, Negotiating Contracts Scheduling, Training, Proofreading, SAP, Filing/Data Entry.

Working knowledge of medical terminology from experience as medical billing specialist.

Thrive in exceeding expectations above and beyond what is required. Education

Universal Bible College, Inc. Knoxville, TN

Bachelor of Arts in Theology, Minor in Biblical Studies Graduated 2008

Tennessee Technology Center Knoxville, TN

Business System Technology and Medical Insurance July 1998 - June 1999

Knoxville College Knoxville, TN

Business Administration August 1989 - February 1992 Relevant Professional Experience

John R. Rosson Jr., Attorney Office June 2017 - December 2017 General Office Experience and Data Entry

Kept records of invoices and support documents

Operated typing, adding, calculating, and billing machines

First point of contact for clients who call or visit a law firm

Greeted visitors and answered telephones

Scheduled appointments and informed lawyers of client arrivals

Setup conference calls and took notes

Filed and maintained records, copied documents

Answered questions for visitors or clients about status of case.

Received legal files from other law firms and delivered legal files to courthouses

Delivered checks to law firms and requested checks to be signed.

Made copies of documents, distributed mail among other legal staff

Checked PO Box daily and opened incoming mail.

Daily performed clerical duties, fax, scan, computer etc. Team Health

Clinic Clerk, Louisville, TN July 2009 - September 2016

Printed all claims daily

Processed claims that need attachments before mailing

Opened Mail daily and delivered to different departments

Addressed reconciliation issues

Assisted IGS with daily operational questions

Handled the collection calls

Provided backup to Analyst and Manager with operational needs as requested, monthly close coordination

Served as backup to analyst/manager as requested

Opened and sorted forms/mail

Maintained records through filing, retrieval, retention, updating and destruction

Operated office equipment to include, but not limited to, personal computer and scanner

Used various software applications, such as ReadSoft, spreadsheets, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports

Basic knowledge of ReadSoft Software

Read and interpreted documents such as operating and maintenance instructions, safety rules, and procedure manuals

Interpreted instructions furnished in written, oral, diagram, or schedule form

Verified scanning accuracy

Ensured equipment was appropriately maintained for optimal scanning results

Compiled error lists that documented either incomplete billing or physician data

Performed bookkeeping work, including posting data and kept other records concerning costs of services

Resolved discrepancies in billing records

Billed medical claims (including coding)

Posted accounts receivables from insurance company and patients

Kept records of invoices and support documents

Compiled reports of cost factors, such as labor, production, storage and equipment

Operated typing, adding, calculating, and billing machines Dr. Kenneth Christenberry, Knoxville, TN February 2009 - July 2009 Medical Coder

A/R posting payment from insurance company and patients

Billed medical claims (including coding)

Merita Bread Company June 1999 - February 2008

Thrift Store Accounts Desk

Processed department reports

Responsible for 36 store accounts

Distributed and collected timecards each pay period

Provided information to employees and managers on payroll matters

Compiled and maintained records of business transactions and office activities

Collected data and compiled records

Recorded orders for merchandise and service

Provided information to and interviewed customers, claimants, employees and personnel

Resolved complaints

Answered correspondence and prepared outgoing mail

Issued daily financial reports, including EBT and SAP related information

Managed accounting tasks including markdowns, daily overages/shortages, closing inventory, transfers, retail orders, and turnarounds.

Verified attendance, hours worked, and pay adjustments, and posted information onto designated records

Recorded employee information to maintain and update payroll records

Issued and recorded adjustments to pay related to previous errors and retroactive increases

Computed wages, taxes, premiums, and payments

Managed and coordinated daily production requirements

Processed accounts receivable settlements, daily download and depot reports. REFERENCES

Available on request

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