Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Lewisport, KY, 42351
Salary:
15.00
Posted:
July 26, 2018

Contact this candidate

Resume:

CAREER PROFILE

Organized, energetic and people oriented Human Resource professional with expertise in training, consulting, and personnel records and policies.

CORE KNOWLEDGE & SKILLS

*Recruiting *Benefits and Compensation *Contracts

*Performance Evaluation *Personnel Administration *MSHA Training

*Payables/Receivables *Financial Statements *Conferences

*Safety Regulations

EXPERIENCE

U.S. Bank Home Mortgage, Owensboro,KY Current

Default Management Support

*Review all Modification documents. Recording documents in mortgage systems. Following all guidelines and regulations of all fifty states. Daily duties include the use of Microsoft Excel, Word and other mortgage systems.

L.R. Chapman Minerals, Lewisport, KY September 2013-December 2016

Human Resources Assistant Manager

*Monitored compliance while supporting management in development and maximum effectiveness. Coaching and mentoring policies and procedures in a positive, professional environment. Daily duties using Microsoft Excel, Word and Intuit QuickBooks include: Compensation, accounts payable, accounts receivable, client billing and any documents/memos. Team partnering with the Human Resource Manager, negotiating and establishing insurance, benefits, and labor laws.

*Teamed with Management to write, edit, publish, administer, consult and interpret the Handbook of Policies and Procedures of L.R. Chapman to/for L.R. Chapman.

*Managed all MSHA training and accurate personnel records. Created MSDS book for L.R. Chapman Minerals.

*Built all curriculums for safety training modules. Carefully investigated all MSHA violations and organized goals for resolution. Memorized MSHA safety manual (attended conferences).

*Created company memos for all activities, meetings and alterations. Developed monthly financial statements.

Rise and Shine Preschool, Lewisport, KY January 2012-September 2013

Teacher

*Implemented social development through games, arts, crafts, music and storytelling.

*Taught skills including color identity, shape identity, number and letter recognition, personal hygiene, sharing and social skills.

*Observed and evaluated children’s performance, behavior, social development and physical health.

*Identified children showing signs of emotional issues, development issues and health related problems.

*Established and enforced rules for behavior and maintained classroom order.

*Evaluated student’s progress.

*Met with parents and guardians discuss their children’s progress.

U.S. Bank Home Mortgage Owensboro, KY March 2008-January 2012

Loan Closer

*Certified in closing loans in all fifty states stabling escrows and insurance verification.

*Closer of the year 2010.

*Exceptional customer service.

*Verified accuracy of billing data, regulations, insurance, taxes, policies, and procedures.

*Maintained regular contact with clients.

*Reported and reconciled property management systems.

EDUCATION & CREDENTIALS

Henderson Community College

Henderson, KY

Office Management, Nursing

2005-2007

KY Dept. of Insurance

4/27/2017

License ID. 1165219

MSHA Training Certificate

ID# 15-00149



Contact this candidate