OBJECTIVE:

I achieve with agile software development experience by executing and successfully creating solutions by gathering, defining, and clarifying insights that impact digital and mobile strategies of an organization.

EXPERTISE:

Experienced Business Analyst: Web & Mobile App development team using SAFe Scaled Agile Framework and (scrum) methodologies – iOS Android Web Responsive.

Ability to take your business vision and develop a blueprint to allow easy execution of the plan via requirement elicitation & documentation.

5+ years of directing and leading successful teams.

TECHNICAL SKILLS:

SDLC Methodologies

Agile Scrum, Waterfall

Business Skills

Defining Business Requirements, Business Process Analysis & Reengineering, Use Case Modeling, RAD Sessions, JAD Sessions, Requirements Workshops, Brainstorming, Gap Analysis, SWOT Analysis, Data Analysis, Impact analysis.

Reporting Tools

IBM COGNOS, TABLEAU

Documentation & Business Modelling tools

Microsoft Excel, MS Word, Microsoft Visio, Rational Rose, MS Project, Grapholite, Mockup Screens- Mocking Bird, Mockup Builder, MS Project, Share point,VSTS

Languages

C, C++, SQL, HTML, XML

Testing Tools

Selenium,QTP, HP Load Runner, HP Quality Center, HP ALM

Databases and ETL Tool

MS-Access, SQL Server 2000/2005, Pentaho BI Suite, DB2

Supporting Tools

JIRA, RALLY, Version One, VSTS, Rational Requisite Pro

Operating Systems

Windows XP/7/8, Mac OS

Change Management Tools

Rational Clear Quest, Rational Clear Case.

MEIJER CORPORATION, Grand Rapids, MI Apr 16- Present

Business Systems Analyst/Scrum Master mPerks.com mPerks web and mobile app Curbside digital shopping

Hired to lead the first corporate wide agile software development team as a proof of concept to Meijer leadership. As a lead on this team we were able to prove to leadership that agile software development works and would deliver immediate value and impact to Meijer customer’s by delivering working software to the market in two week iterations.

The result of leading the first successful POC agile team. Meijer has now deployed 9 agile software dev teams running concurrently on a multitude of features to Meijer customers. Immediate deployment of new features = engaged customers = increase of Meijer profits.

Responsible for continuously improving the web & mobile app User Experience to Meijer customers by creating a best in class rewards & saving program in the industry through the continuous deployment of mobile app and digital technologies.

Release quality features in two week increments to Meijer customers by guiding supporting consulting Meijer mPerks business, I.T leadership and development teams.

Increase business revenue by increasing new customer acquisition and on-boarding tactics through continuous technology innovations (POC home delivery, beacon technologies).

Foster existing customer relationships by providing a seamless digital User Experience, with a value proposition that they can embrace and relate to experience in full agile development environment (scrum, Kanban, sprint iteration and planning).

Gathered and translated business requirements into technical solutions as reports, Tableau dashboards, scorecards.

Developed Tableau dashboards, scorecards to track JIRA & VSTS team performance, Agile Planning dashboards for better project management and delivery using Tableau Desktop, managing Tableau extracts and access permissions.

Developed complex statistical and forecasting reports using several R functions in Tableau workbooks.

Documented primary KPI, complex calculations for BI users, trained all the stakeholders to interpret dashboards.

Wrote SQL queries, views and stored procedures for ad hoc reporting and custom dashboards.

Collaborated with principal specialists and data stewards on data analysis and visualization of condition reports and safety observations using Advanced Excel, Power Query, Power View, Power Pivot and Power BI.

Utilized Power BI desktop and Office 365 services for dashboard automation.

Demonstrated and facilitated training for team on Office 365 services.

Worked as a project manager on SharePoint migration for team site.

Utilized Custom Visualization in Power BI build in Python for representation of clustered data.

Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

Work closely with project owner in backlog management and continuous delivery of features.

Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.

Comprehensive understanding of full software development lifecycle (SDLC).

Successful and demonstrated experience with agile methodologies (Scrum) and Requirements Management (user stories and acceptance criteria definition).

Facilitation/ Elicitation of business requirements between I.T and business (bridge between I.T, Product Owners & Marketing).

Agile coach and mentor: new team deployment & training, including knowledge transfer and team strategies.

Change agent to foster continuous improvements, innovations, best practices (tools, education and learning).

Good Experience on web analytics using tools like Adobe Omniture and Google Analytics.

Daily interaction with a diverse group, executives, managers, outside contractors and subject matter experts.

Strong analytical, organizational, product and team management skills.

Documentation, definition and evaluation of interactive projects and recommend solutions that work.

Experienced with definition of functional requirements, writing functional design and scope documents (agile & waterfall).

Expert Documenter: requirements docs test plans use cases wireframes workflow diagrams sitemaps to communicate ideas across teams.

Direct and lead development team from project initiation through delivery of final product.

Review of Design Documents before release to the development teams

Testing: Usability, Beta and UAT testing to ensure best possible user experience pre-launch.

Vimta labs, A.P, India Apr 12 - Apr 14

Role: Project Management & Business Analyst

Responsibilities:

Responsible for gathering and assessing business information needs and preparing system requirements.

Document functional requirements and business use cases-Responsible for Data flow process, logical design, and business rules.

Evaluation of RFQs / RFPs, preparation of quotations & service agreements for the projects.

Translate end-user requirements into application solutions.

Conduct and attend Project Update meetings with client’s Senior Management, Stakeholders and Subject Matter Experts.

Serve as a liaison between the client and the vendor and was the primary contact for the support of the application.

Monitor program execution for expected performance, respond to errors within applications and programs, and provide support to end users for IT applications by meeting deadlines.

Monitor data flow through production systems and resolve issues in a timely manner by auditing system reports with CRM.

Actively review and improve current procedures ensuring they are accurately documented.

Act as an escalation point for resources responsible for setting up new customers in production and research/resolve any setup-related issues.

Assist with the upgrades and conversion (map-installation) into the production environment and monitor system generated post-install issues until resolved.

Communicate with internal groups regarding issues-status affecting production data flow or service level goals.

Perform several duties of testing, designing, creating, updating and modifying the computer applications as may be the requirement.

Perform tests of the developed software’s to judge the quality, utility, time effectiveness, cost effectiveness and compliance of the software’s with the project requirements.

Resolve software issues, inefficiencies, malfunctioning on time to ensure uninterrupted work performance.

Identify the business requirements and perform the tasks, necessary to design and develop suitable applications

Responsible to make changes within the implemented applications and enhance their work efficiency.

Support the project manager and provide expertise in matters of software analytical applications.

Monitoring team performance and tracking of project service deliverables (Key performance indicators) on a monthly basis.

Follow up on invoice remittances, whenever required.

Delivery of all Project Deliverables, coordination with different team members for authoring these Deliverables, ensuring Quality Assurance compliance, and getting the sign-offs from the Client for each Project Deliverable.

Viva Sehat, A.P, India June 11 – Mar 12

Role: Project Management & Business Analyst

Responsible for all technical and business communications with the client.

Responsible for project handling in planning, coordination, monitoring and ensuring compliance to time lines.

Performs a full range of accounting and reporting for the head office and branches.

Maintain strong and well documented internal desktop procedures to include SOX compliance and control self- assessments.

Assist in supporting internal and external audit exams.

Maintain a strong understanding of the partner contractual obligations.

Maintain strong interactive relationship with business team and settlement team on partner deliverables.

Prepares financial statements, reports and analyses them utilizing computer applications such as Excel and Micro-Finance Manager or Loan performer.

Conduct training and education session with staff and agents.

Monitoring project risks and scope creep to identify potential problems and pro-actively identifying solutions to address them in advance.

Manage day-to-day operational aspects, standup calls and scope of the projects.

Facilitate import and exports of test samples - Supply Chain Management.

Develop and manage project governance including sponsor meetings, project team meetings, status reports, etc.

Facilitate and arrange teleconferences ensuring a preset meeting agenda is in place and thereby circulation of minutes of the meeting to all the stake holders. Acting on client feedback and follow-up with the stake holders on the action items.

Escalating promptly any issues that may impact operations.

Administratively close out projects, conducting post implementation review, benefits review, lessons learned and implementing improvement opportunities.

Ensure timely and accurate invoicing, monitors and follows up on receivables for the project.

EDUCATION:

Masters in Information Systems - Wilmington University - Delaware – USA (2014-2015)

Post Graduate Diploma in Business Administration - SDLC (Symbiosis Centre for Distance Learning) INDIA (2012-2014)

Bachelors in Pharmacy - CMR college of Pharmacy -A.P-INDIA (2007-2011)

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