GERALD MORAN

** ***** ******

BELLINGHAM, MA ****9

508-***-****

ac6fle@r.postjobfree.com

www.linkedin.com/in/jerrymoran1

SUMMARY 15+ years of Quality Assurance experience testing and delivering complex multi-tier, distributed software systems for networked, client-server and web-based products on both Linux/Java and Windows/.NET platforms on fast paced Agile and Waterfall based projects. Excellent verbal and written communication skills, with a team focus.

EDUCATION University of Massachusetts, Bachelor of Science Degree

SKILLS Extensive Experience in the following:

Utilizing Agile, Scrum and Waterfall development testing methodologies to provide full SQA services including white and black box software testing and continuous improvement across all phases of the Software Development Life-Cycle (SDLC) to ensure exceptional quality is built into products and services within each phase, Sprint or Epic.

Working alongside business and development partners to review and identify use cases and user stories, functional and non-functional requirements, change requests, and design documents to develop and maintain test plans and test cases to deliver solutions for a variety of internal and external customer-facing applications.

Performing UI, functional, system level, usability, boundary, security, SQL data validation, performance and stress testing across all test phases including acceptance, system level, regression, smoke tests and user acceptance testing (UAT).

Identifying, documenting and retesting defects, leading defect reviews, and providing status reports using Jira and other tools.

Creating and executing test plans, test scripts and requirements traceability matrix based on product specifications, business requirements and use cases; and prioritizing and scheduling testing tasks to identify and mitigate risk on laptop, desktop and responsive design testing on mobile devices using HP Quality Center and other tools.

Multi-tasking while working effectively with local, domestic and offshore cross-functional teams to test, verify and drive issues to resolution on concurrent projects with tight schedules; adapting easily to change.

TOOLS Jira, Mercury Test Director/ HP Quality Center, QTP, Zephyr, Rational (ClearQuest, Robot, Visual Test, RequisitePro), Clarify ClearQuality, Bugzilla, Visual SourceSafe, MS SQL, Oracle, MySql, TestTrack, TeamTrack, Agilezen, Subversion, Verona, VMware Virtual Center, Wireshark protocol analyzer, HTML, XML, Linux (Multiple versions), UNIX, Windows, Mac OS, Weblogic, Apache Tomcat, IIS, SharePoint, MS Exchange Server, SNMP, MS Office (Word, Excel, PowerPoint, Visio, Project), Google Docs, multiple web browsers, TA2000 and 3270 Mainframe.

ACCOMPLISHMENTS/

AWARDS I was the Lead Software Quality Assurance Engineer on several BFWeb Secure Site projects that were recognized as winners of the Mutual Fund Education Alliance (MFEA) conference and STAR Awards program.

The STAR Awards program honors Mutual Fund companies in the investment management industry for extraordinary digital efforts in integrated communication and marketing to investors in ways that support shareholders, advisors, plan participants and the investing public and their investment goals.

For nearly 20 years, the STAR Awards program has distinguished itself as the premier Mutual Fund industry competition that encourages excellence and fosters improvement and innovation.

2015 STAR Award Winner in the Retail Digital Innovation Category in the Large Plus asset class (JP Morgan Asset Management)

2016 STAR Award Winner in the Retail Digital Innovation Category (TIAA-CREF Tuition Financing Inc./TFI)

2016 STAR Award Winner in the Best Overall Secure Website Category (Dodge & Cox)

More information on the STAR Awards:

http://thestarawards.com/2015-retail-digital-innovation/

https://thestarawards.com/2015-star-awards-winners/2015/

https://thestarawards.com/2016-star-awards-winners/2016/

EXPERIENCE

9/13 to Present Boston Financial Data Services/ DST Systems Quincy, MA

Lead Software Quality Assurance Engineer

Developed and executed test scripts to test web-based applications and frameworks that support multiple mutual fund clients to ensure that software meets design specifications and requirements.

Used TA2000 and 3270 mainframe applications to verify financial and non-financial transactions in Backend, Middleware, and across multiple operating system and browser combinations.

Managed concurrent QA deliverables and assignments on schedule and within defined test cycles across multiple projects on tight schedules.

Defined test strategy, test plans and implemented quality assurance best practices to ensure that test design and defect documentation adhere to QA standards.

Worked closely with BSA, Project Manager and Project Team to ensure delivered products adhere to business requirements

Worked effectively with local, domestic and offshore teams to create, execute and update test cases and test plans to ensure accurate and productive test execution. Provided coaching, direction and mentorship to QA team members.

Worked with UI, Middleware, Data, Operations and Support Teams to identify, document and retest defects and drive issues to resolution. Lead defect reviews and provided status reports.

Used Jira for defect tracking and SharePoint for test case management and product documentation.

10/11 to 5/13 Ambient Corp., Newton, MA

Senior Quality Assurance Engineer

Developed and executed UI and database verification test scripts using MySQLWorkbench to test Ambient’s Linux/Java-based NMS smart grid network platform and communication devices, which provides an energy utility company with real-time visibility into its electrical, water and gas grid using a secure, two-way, open IP network architecture that supports multiple parallel communications technologies. Used Wireshark network protocol analyzer to monitor traffic between nodes and backend server, configured to act as data collectors and processors that send and receive SNMP signals to and from other networked devices and to the utility’s Network Operations Center. Tested the browser-based management user interface and reporting tool which supports auto-discovery of network resources, VLANs, provisioning, multiple networks, event and audit logging, data collection, alerts, network performance and multiple levels of user access and security. Used Jira for defect tracking and Verona for test case management.

06/10 to 07/11 Sonian Inc., Newton, MA

Senior Quality Assurance Engineer

Developed and executed test scripts using Agile/Scrum methodology to test an Amazon EC2 cloud-based email archiving and data restoration application running as a SAAS "Software as a Service" web app for data compliance and policy-based systems. Configured and tested Linux/Java-based backend services in VMWare test environments. Worked with both domestic and offshore teams to test, verify and resolve issues. Used Bugzilla for defect tracking and AgileZen and Kanban for ticket management. Used Zephyr for test case management. Used Google Docs and wiki pages for product documentation.

05/09 to 06/10 CVS/CareMark Corp. (Frontier Systems Consulting Inc.), Woonsocket, RI

Senior Quality Assurance Engineer/Contractor

Developed and executed test scripts and business scenarios to test data entry, tracking, verification, and dispensing of prescriptions and POS testing as part of a conversion from a UNIX-based pharmacy application to a Windows-based pharmacy application for over 8000 stores. Tested web and IVR-based prescription refill systems. Used HP Quality Center for test case management, and TeamTrack for defect tracking.

01/06 to 03/09 Iron Mountain-Digital Data Storage Division, Southborough, MA

Senior Quality Assurance Engineer

Developed and executed test scripts using Agile/Scrum methodology to test eRecords management and email archiving applications which enable corporate compliance via policy-based asset management for MS Exchange and Lotus Notes-based servers using the Enterprise Value Archives Architecture (EVAA). Tested a variety of Java Client API Webservices for Linux and .NET-based UI applications using IIS, Weblogic and Apache Tomcat. Performed manual and automated testing using QTP. Created and executed SQL queries for data validation of digital archives on SQL Server and Oracle databases. Managed test systems using VMware Virtual Center. Used Jira for defect tracking. Used HP Quality Center for test case management. Used Visual SourceSafe & Subversion to store source code and automated test scripts and SharePoint for documentation.

07/05 to 12/05 TJX Corp. (COMSYS), Westborough, MA

Quality Assurance Engineer/Contractor

Developed and executed test scripts to test an enterprise level system designed to import data from a mainframe system to a SQL-based dimensional data warehouse.

01/05 to 07/05 CVS Corp. (Software Quality Associates), Woonsocket, RI

Quality Assurance Engineer/Contractor

Developed and executed test scripts to test a web-based IT resource management application. Participated in requirements reviews.

07/04 to 12/04 Fidelity Investments - eBusiness Group (Veritude), Marlborough, MA

Quality Assurance Engineer/Contractor

Developed and executed test scripts for cross browser testing for the redesign of Fidelity’s NetBenefits website using Mercury Test Director for test case management.

02/04 to 07/04 Verisign Corp./Formerly Guardent Corp. (Consultant Billing Inc.), Providence, RI

Quality Assurance Engineer/Contractor

Developed and executed test scripts to test software and hardware for a distributed, web-based, network security device used to collect and process data in UNIX, Linux and Windows environments, including Web & Oracle database validation testing. Used TeamTrack for defect tracking.

01/03 to 02/04 Bayer Diagnostics Inc. (Judge Technical Services), Medfield, MA

Quality Assurance Engineer/Contractor

Developed and executed functional, network security, data validation and regression test scripts to test an FDA approved medical device and a web-based data management application using .NET and SQL. Used Rational ClearQuest for test case management and defect tracking, and Rational RequisitePro for requirements traceability.

03/00 to 11/02 Sun Microsystems Inc.- Highground Data Storage Division, Marlboro, MA

Quality Assurance Engineer

Developed and executed manual and automated functional, performance, data validation and regression test scripts using Rational Robot to test Storage Resource Manager (SRM); an enterprise level network storage resource management application for MS Mail and Exchange Server in Windows and UNIX environments. Used Clarify ClearQuality for defect tracking.

12/98 to 03/00 Network-1 Security Solutions, Inc., Waltham, MA

Quality Assurance Engineer

Developed and executed manual and automated functional, performance and regression test scripts to test a multiprotocol firewall application using Rational Visual Test. Used TestTrack for defect tracking. Managed test lab.

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