Vice chairman, office manager

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JaiaMassim

Cell:+201*-********.

Email:****.******@*****.***

PersonalData

Address:NewCairo,Egypt.

MaritalStatus:Single.

Nationality:Egyptian.

Education

School:NarmerLanguageSchool.

BachelorofTourism&Hotels:TheFacultyofTourism&Hotels,Helwanuniversity, Section:Tourism.

GMAT(AUC).

IBT(AUC).

Objectives

ThisresumeistobepresentedforafulltimepositionwhereIcandemonstratemyskills& contributetothecompany.

Career-AreaofExpertise

CambridgeInternationalCollege:ViceChairman2015-2018.

FloraPaperMill:Chairman'sOfficeManager2012-2015

EgyptianEngineering&IndustrialCo.:Chairman'sofficemanager2007-2012.

ThomasCookAgency:SummerTrainee

Languages

Arabic:TheMothertonguelanguage.

English:Fluent.

French:Excellent.

Italian:V.Good.

German:Good

ComputerSkills

OperatingSystem:XP/Vista/Windows7,8.

MicrosoftOffice(word,Excel,powerpoint,Photoshop,Frontpage...Etc.)

Internet:FamiliarwithInternetExplorer,Netscape,Firefox,Chrome.

SocialMedia:(Facebook,Twitter,Instagram,LinkedIn etc.)

ProgrammingDiplomainAccessandvb.

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MajorAchievements

AchievedahighlevelofofficeManaging.

Solvedmajorqualityofficeproblemswhichtemporarilyhaltedwork&improvedtheacceptance imagewiththecompanythroughthecurrentclients.

Qualifications&Duties

ViceChairman:

Assistthechairmaninanywaypossibleincludingpreparingforboardmeetings& communicatingnewpoliciestothesubordinates..

Discoverallthefacts&thesituationsifanyproblemoccurredamongboardmembers&reportit backtotheCEO.

Monitoringtheimplementationofthecompany’sstrategies.

CommunicatewiththeCEO&allthedirectorstokeepthemfullyinformedofallmajorbusiness development&issues.

Duringtheperiodwhenthechairmanisabsent&thenormalfunctionsofthechairmancannotbe carriedout,Itaketheroleastheactingchairmanuntilheresumescarryingouthisnormalduties.

OfficeManager:

Select&hireadministrativestaff.

Direct&Coordinatetheofficeinamannerthatwilloptimizethecooperative'smarketshare& savings.

Improvethecooperative'sefficiency,helpachievethecooperative'smission&goals,andresult inoutstandingcustomerservice.

Myresponsibilityinvolvessupervision,operations,reporting,&otherdutiesasassignedby management.

Responsibleforperforminggeneraleverydaytasksnecessaryfortheefficientrunningof business&takingphonecalls&listeningtocomplaintsaswell,thesecomplaintsmaycomefrom thestaffmembersoroutsidepartieswhohaveissueswiththebusinessitself.

Supervision:Involvesestablishing&communicatingdepartmentgoals&resultstoemployees withassistancefromtheGeneralManager.

Receivingthemonthlymanagementreports&recommendsselectionofemployeesbasedonjob requirements.

Activelysupportemployeegrowthbyidentifyinwritingannuallytrainingneededforindividual employees,stimulateanddeveloppositivemorale&teamspiritthatleadstohighproductivity.

Develop&updatearegularmaintenancescheduleforalldepartmentfacilitiesandequipment.

Operations:Ensurethatincoming&outgoingEmailishandledproperly&thaturgentitemsare addressedpromptly.

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Requireofficeemployeestouseandmaintainthesystem&maintainagoodcustomerservice.

Reporting:Prepare&submitallthedaily,monthly&quarterlyreportsasrequestedbythe GeneralManager.

Maintenance:Ensureproperty,facilitiesandequipmentremainingoodmaintainandappearance.

Makerecommendationsonreplacement,additionsordeletionoffacilities&equipmentwhen neededoreconomicallyjustified.

General:Iamabletohandletheresponsibilities&pressuresassociatedwiththejob.

Abilitytogather&studyagreatdealofinformationrelatesonesituationtoanother

&outstandingskillsofbothverbal&writtencommunication.

Strongmotivationskillsforself&others,andhavetheavailabilityofprecisecompetitor's information&Iamdynamic,friendly,havetheabilitytoworkinateamandwillingtodevelop.

Ihaveagoodknowledgeofsolutionscustomers&strongcustomerservicebackgroundwitha goodnegotiationskills

Abletoconceptualizeproblemsaswellaspossiblewaystosolvethem&havetheabilityto makeadecisioninhardtimes.

Goodcommunicator(speaking,listening&writing),Fastlearning&alwaysseekingtoimprove myselfandmyeffectiveness.

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