Administrative Assistant Manager

Claire Leigh Draeger

*** **** ****** **., *******, WI 53703

608-***-****; *************@*****.***

Objective : To obtain a part-time position within your organization

Experience

Volunteer

Madison, WI 2015 - Present, Madison Senior Center

Answer phones, money transactions, special projects, direct persons to designated destinations

Care Giver

Madison, WI 2012- Present

Assisting parents with daily living tasks, i.e. bathing, dressing, giving medications, and meal preparation.

Access to Independence

Madison, WI 1998-2012 Administrative Assistant

Performed clerical and other office support functions to ensure the efficient and organized operation of the agency, which included data entry, filing, answering phones, completing email correspondence, and maintaining accurate and up-to-date consumer files.

• Compiled and provided resources and information for callers and walk-in clients.

•Scheduled American Sign Language Interpreters for staff and/or consumers.

• Maintained the newsletter mailing list of 2,500+ consumers, agencies, businesses, volunteers, and service providers.

• Processed incoming and outgoing mail.

• Monitored staff Google calendars, scheduled meetings/events, and made travel arrangements.

• Checked, stocked and ordered office supplies, kept office equipment in good working condition.

• Managed, coordinated, and monitored volunteer program, which included consumer/volunteer match-ups and tracked volunteer hours for monthly and annual reporting.

•Assisted Executive Director in compiling reports from the database for funding purposes

Wisconsin Coalition of Independent Living Centers

Madison,WI

1999 Administrative Assistant

•Completed clerical duties and record keeping under the Director

•Maintain crucial and pertinent records for each of the eight Independent Living Centers

•Maintain the division and organization of each of the centers individually for mandatory reporting

•Scheduled and made reservations for events and meetings.

•Tracked senators and representatives voting records on legislation pertaining to persons with disabilities.

McBurney Disability Resource Center

Madison, WI

1998-1999 Assessor/Counselor

•Assessed accommodation needs for students with disabilities in reviewing medical documentation and recommended academic support services, such as audio textbooks, note takers, American Sign Language interpreter services and transportation.

•Provided counseling to students in addressing their personal issues resulting from their disability.

Capitol Center Apartments

Madison, WI

1989-1992 Resident Coordinator/Activities Assistant

•Conducted interviews for potential residents and applicants for housing for persons with a wide array of disabilities, including mental illness, physical and developmental disabilities, and the elderly.

•Conducted resident evaluations for anticipated needs and assisted in crisis intervention as needed.

•Assisted resident manager in completion and submission of required government paperwork and documentation.

•Wrote and distributed monthly newsletter.

•Planned and escorted residents to activities/events throughout Dane County.

Education

UW Madison, WI

Masters Degree

Rehabilitation Counseling Psychology

Internships

•Division of Vocational Rehabilutation

•Meriter Hospital

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