Systems Tech

Kenneth Jackson

Systems Tech

*+ years of Networking experience. Complete understanding of Networks and PCs. Work well in a team-centric environment but am a self- starter and self-motivated. Quick to learn and adapt to new skills and techniques. *******.***.***@*****.*** 502-***-****

WORK EXPERIENCE

04/2015 – 05/2018

Networking Systems Tech

General Electric

Louisville, KY

Troubleshoot and resolve user end networking issues. Installation of data drops, IP phones (programming), IP cameras (programming and mounting), HID readers, switches, and wireless units. RJ11, RJ45 and fiber termination. Mapping out and planing locations of building wide projects (wireless units).

06/2012 – 04/2015

Team Lead/Repair

General Electric

Louisville, KY

Inspect units for defects, make small repairs or send unit to be torn down and rebuilt. Managed a small group of individuals

(10-12) to ensure production line ran smoothly and produced the desired production numbers for the day.

EDUCATION

08/2008 – 06/2011

Networking Systems

Prosser school of technology

2 years Networking

Systems

EXPERIENCED IN

Network troubshooting PC repair and troubleshooting SCOM SCCM Microsoft Office

All Windows OS and MAC OS

ServiceNow and other ticket services

3+ years operating lifts and forklifts

CERTIFICATIONS

A+ and Net+ Certifications

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