Customer Service Social Media

Tyler Williamson

**** * *** *, ***. ***, Palmdale, CA 93550 * 661-***-**** * **************@*****.*** PROFESSIONAL EXPERIENCE

Marketing Manager, Well Done Designs; Lancaster, California August 2017-July 2018 In charge of the marketing of the company on Facebook and Instagram. Have increased the number of post engagements by 750%, on average. Through Facebook marketing the number of online based sales increased from 80 to 300, an increase of 375%. Recruiting graphic designers at conventions, local community colleges, and online job boards (i.e. indeed).

Supervisor, ASUCLA; Los Angeles, California May 2015-August 2017 Supervised twelve employees, stocked and ordered merchandise, counted inventory, provided customer service, trained new employees, audited the weekly receipts and cash each night. Accounting Intern, Feitelberg & Co.; Los Angeles, California July 2016-September 2016 Bank statement and credit card reconciliation for clients, totaling over $500,000. Created, edited, and inputed client invoices. Increased delivery of billing and invoice statements to late clients. Inputted timesheet information for employees into Lotus spreadsheets. EDUCATION

• University of California, Los Angeles (UCLA) B.A. in Political Science, emphasis in Methods and Mod- els, June 2017

• Antelope Valley College A.A. in Social and Behavioral Sciences, May 2014

• Antelope Valley College A.A. in Arts and Humanities, May 2014 SKILLS

• SEO

• Payroll

• Quickbooks

• Proficiency in SQL

• Statistical modeling

• Social media marketing

• Fundraising and recruiting

• Data analysis and research

• Bank account reconciliation

• Purchasing and procurement

• Supply chain and inventory control

• Operating systems: MacOS, iOS, Windows 10, Android LANGUAGES

• English, Native

• Arabic, elementary

• Mandarin, elementary

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