Kristen A. Novack
Email: **************@*****.***
OBJECTIVE:
Seeking an administrative/sales position, where my skills and knowledge will be used in an industry that dares to offer growth. Experience working with general public, and in medical office settings. Interface well with others at all levels including staff and other business professionals. Excellent interpersonal communication skills, customer service, and office support skills.
Proficient in Microsoft/Windows applications, including Word, Excel, PowerPoint, and other database software. Typing speed: 60-70 w.p.m.
EDUCATION:
Ramapo College of NJ-Bachelor’s in Communications
Minor-International Business
Medical Billing Certificate-AMBA
PROFESSIONAL EXPERIENCE:
Administrative Assistant/Customer Care (Present-9/2008) UltraOne Corp., Hackettstown, NJ (At-home/telecommute, as needed basis)
• Filing and following up on customer and distributor requests/inquiries
• Creating/compiling literature/multi-media sales kits
• Redirecting of sales calls
HR Assistant (9/2008-4/2005)
Wanaque Center for Nursing and Rehabilitation, Wanaque, NJ Assisted director with hiring procedures, screening of candidates, coordinating interviews Maintained and updated over 270 employee personnel files Managed and filed worker's comp incidents in a timely and efficient manner Medical Receptionist/Front Desk Specialist (4/2005-3/2004) Dr. Silverstein (Allergy and Asthma Specialist), Saddle River, NJ Appointment scheduling
Answered multi-line phone system
Entered insurances and other demographic information Office Assistant/Receptionist (3/2004-5/2003)
Automatic Suppression, Mahwah, NJ
Managed daily office operations when office manager was unavailable Interacted with vendors and distributors
Prepared and organized media kits for sales presentations Created service contracts/proofread proposals