Banquet Server and Coordinator
Resume:
Maggie Jackson
Clearlake, CA
*******.*******@*****.***
Work Experience:
Lead Banquet Server/Hostess
Pamela's Catering - Stockton, CA
November 2014 to Present
Greet and welcome guests and respond to their requests in a courteous and friendly manner. * Set up banquet room as requested to include glassware, service-ware, and linen. * Attend roll call meetings before events kick off in order to learn function particulars, including hotel and guest expectations. * Adhere to safety and health standards consistently. * Quickly remove dishes as guests finish each meal at the end of each meal or function. * Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages. * Replenish beverages when necessary, and check with guests to make sure they are satisfied.
Case Manager/Social Worker
Mental Health Tarzana Treatment Centers - Reseda, CA
September 2008 to November 2014
Case Manager/Social Worker for Kaiser and LA County Hospitals Division of Community Outreach Coordinate on in conjunction with hospital team of Doctors, Nurses, Social Workers, Addiction Specialist and Administrative personnel. Provided Social Work interventions, patent/family centered counseling in ER and Med-Surgery floors. Also, in the psychiatric department working with a multi-disciplinary team. *Recruited community-based referrals. Developed a Plan of Care for patients with Mental Health diagnosis for a pilot program with long-term follow up. *Provided linkage to alternate health care.
Vocational Rehabilitation on Specialist
The Help Group - Sherman Oaks, CA
November 2004 to June 2006
*School-based Vocational Rehabilitation on job preparation program. *Informed and counseled mental health participants helping them to become knowledgeable in how to find employment. *Planned/coordinated employment services including facilitating groups about embracing change and new employment * Incorporated videotaped interviews with students. *Taught classroom application and computer techniques, resume writing seminars, interview techniques, role play, and learning effective internet job search tools. * Recruited employers within the community for job development aspect of the program.
Education:
BA in Humanities
University of California-Los Angeles - Los Angeles, CA
Skills:
Customer Service, Social Work, Teaching, Microsoft Suite, Computers, typing, editing, writing, reading, speaking publicly. (8 years)
Certifications/Licenses
Counselor
June 1993 to Present
Ability to use counseling skills to resolve disputes, problem solve, bring groups together, Lead and counsel employees.
References Available on Request
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