Sales Customer Service
Resume:
****PIPERTON LANE, KNOXVILLE, TN. *****
PHONE 865-***-**** • E-MAIL ***********@******.***
THOMAS A. VANHOOSE,B.A.,B.A.,A.A.
OBJECTIVE
Act as a support and resource for clients, while maintaining a professional relationship within practice.
TESTIMONY
I feel my experience in the ministry can benefit any company or association. I counselled with individual, helping individuals find direction. My experience in sales has given me the opportunity to help customers find solutions for their needs. With my prior experience, I could be a wonderful tool in any service, sales, or field which deals with people. I’ve had commissionable sales experience, customer service experience, and management experience. I have volunteered in the Boys and Girls Club in North Carolina. I am trained in working with children and teens. With my degree from the University of Tennessee, I have gained valuable incite concerning developmental and abnormal psychology. I believe that each experience in education and vocation, has given me the tools I needed to be successful in my field.
Masters in Theology
2004- Crown Theological Seminary
Bachelor of Arts in Psychology
2013-2016 The University of Tennessee
Knoxville, TN 37996
Bachelors in psychology with a emphasis on developmental psychology.
Associates of Arts
2008-2013 Pellissippi State Technical Community College
10915 Hardin Valley Rd.
P.O. Box 22990
Knoxville, TN 37933-0990
Pre entrance into psychology pending transfer fall 2013
Bachelor of Arts in Pastoral Theology
2001 – 2002 Tabernacle Baptist College
3931 White Horse Rd.
Greenville, S.C. 29611
Bachelor of Theology
1995 – 1999 Fairhaven Baptist College
86 E. Oak Hill Rd.
Chesterton, IN 46304
Withdrawal due to financial reasons
AWARDS
National Honor Society of Transfer Students
National Honor Society of Leadership and Success
EMPLOYMENT HISTORY
Florence Crittenton Agency
March 2017-Present Knoxville, TN
1531 Dick Lonas Rd
Knoxville, TN 37909
Transport and Direct Care
Schedule necessary medical follow-up visits for children in DCS custody.
Coordinate with DCS case workers for children in DCS custody.
Schedule EPSDT appointments for both Medical and Dental.
Provide DCS case managers with documentation regarding medical or dental visits.
Daily care of Children in DCS custody.
Implementation of anger management strategies and stress relieving techniques in moments of crisis.
Implementation and compliance monitoring of facility procedures.
Holiday Inn Express Knoxville, TN
August 2015-October 2016
816 N Campbell Station Rd.
Knoxville, TN 37932
Night Audit, front desk associate
Reconciliation of financials and costumer service
Sears Knoxville, TN
August 2008-2009
7600 Kingston Pike
Knoxville, TN 37919
Commissionable Sales Associate
Hardware, lawn, and sportswear sales
J C Penney Knoxville, TN February 2007-August 2008
7600 Kingston Pike
Knoxville, TN 37919
Commissionable Sales Associate
Men’s suits sales, alterations, and stocking
Sonic Drive In Knoxville, TN
May 2006-February 2007
2742 Schaad Rd.
Knoxville, TN 37921
Assistant Manager
Assisted in management of day to day store function and counselling of employees
Cellular Express Knoxville, TN
September 2003-May 2006
6618 Kingston Pike
Knoxville, TN 37919
Independently Contracted Sales Agent
Discover needs from clients, negotiate and educate terms of services, and find solutions and resolutions for customer complaints
Pilgrim Baptist Church Gastonia, NC
June 2003-June 2004
2854 Beaty Rd
Gastonia, NC 28056
Youth Pastor, School Teacher, Song Director
Led and organized activities for teens
Taught grades fourth through twelfth with use of Alpha and Omega Switched on Schoolhouse Curriculum
Led both choir and congregational music
American Services Inc. Greenville, SC
January 2001-June 2003
1300 Rutherford Rd
Greenville, SC 29609
Security Site Supervisor –Captain
Liaison for American Services to Renfro Corporation, supervise all shifts, oversee employee payroll, and hiring and firing of employees
CERTIFICATIONS
First Aide and CPR Certified
Therapeutic Crisis Intervention (TCI) Certified
REFERENCES
Bill Rutherford Men’s Suits J C Penney Knoxville, Tn 865-***-****
William Manchester Retired from Ministry Knoxville, Tn 865-***-****
Jon Botts Beaver Creek Lawn Maintenance Powell, Tn 865-***-****
Dr. Mike Allison – Madison Baptist Church Madison, AL – 256-***-****
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