Melissa (Plata) Garrett
*** **** ***** *’Iberville, MS 39540
******************@*****.***
OBJECTIVE:
To obtain a position within a company that offers the opportunity to utilize my skills and experience while continuing to develop professionally.
SKILLS / EXPERIENCE (past and present):
Proficient in Microsoft Word, Microsoft Outlook and Excel.
Proficient with computer, telephone, copier, fax and scanner.
Proficient with data entry and medical transcription; 50 wpm.
Accurately transcribed all physician dictations in General Medicine, Radiology and Pathology utilizing government furnished software.
Experience using specialized military healthcare systems including Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), HAIMS, Defense Enrollment Eligibility Reporting System (DEERS), Essentris, and CoPath.
Conduct research necessary for incomplete, missing patient information or lost records.
Utilize Military Filing System (by social security number, terminal digit order, color-coded and blocked filing).
Scan paperwork into Haims to be placed in electronic medical record.
Update tracking log in Excel of incoming records as well as records that are mailed out.
Retire medical records in accordance with Air Force guidelines.
Responsible for answering incoming phone calls and resolving issues as needed.
Performed inventory counts, maintained and procured required office supplies.
Supervised a staff ranging from 4 to 11 employees in Transcription and Records Depts.
Approved and submitted employee timesheets and coordinated time off requests.
Ensure all staff is in compliance with the requirements set forth in the Statement of Work under the current government contract.
Performed monthly Quality Assurance Evaluations.
Liaison between Contracting, staff and corporate office.
Maintained patient confidentiality as required by HIPAA.
BLS certification.
Active security clearance.
PAST EMPLOYMENT:
Primary caretaker of grandchildren September 2017 - Present
HPMG/Signature Performance Keesler AFB, Mississippi June 2017 – September 2017
Medical Records Technician – Duties listed above 40 hrs per week
Supervisor: Candy Ward, Brian Johnson Contract ended
Sterling Medical Corporation Keesler AFB, Mississippi October 2015 – September 2016
Medical Transcription Lead (remote) - Duties listed above 40 hrs per week
Supervisor: Deborah Aldridge Contract ended
Signature Performance Keesler AFB, Mississippi May 2012 – September 2015
Medical Transcription Lead - Duties listed above 40 hrs per week
Supervisor: Candy Ward Contract ended
Mindleaf Technologies Keesler AFB, Mississippi September 2011 – May 2012
Medical Records Technician Lead - Duties listed above 40 hrs per week
Supervisor: Serena Johnson Contract ended
Melissa (Plata) Garrett
Pg. 2
All Safe Technologies Gulfport, MS November 2010 – May 2011
Office Assistant - Supervisor: Holly Dove 40 hrs per week
Data Entry.
Answer phones and redirect calls as required.
Schedule appointments.
Record and transcribe meeting minutes.
Compose business letters and memos.
Enter new customer information into the computer system, open/close work-orders.
Research new procurement opportunities.
Primary caretaker of grandchildren December 2009 – November 2010
Medical Transcriptionist/ Keesler AFB, Mississippi July 1994 – November 2009
Department Supervisor/Data Entry Clerk/Courier 40 hrs per week
Contract ended
Please see duties above as well as list of employers/supervisors during this time frame below.
Tan & Nail Gallery (part time evenings) D’Iberville, MS June 2003 – September 2006
Supervisor: Sherry Fletcher, owner 20 hrs per week
Business closed
Checked in clients as they arrived as well as scheduled appointments.
Sold products to customers and took payments for other appointments/services rendered via cash, check and/or credit card.
Performed cash balancing and reconciliation to close the day.
EDUCATION:
Mississippi Gulf Coast Community College Gulfport, Mississippi August 1990 – December 1992
Pre-requisite courses
D’Iberville High School D’Iberville, Mississippi – Graduated: June 1989
Medical Terminology Course Gulfport, Mississippi – course completed May 1996 - Final Score 98
REFERENCES:
Available upon request.
Melissa (Plata) Garrett
Prior contractor list 1994-2017:
Signature Performance (06/2017 – 09/2017)
10330 Regency Pkwy Drive
Omaha, NE 68114
Salary: $16.90 hr
Supervisor: Candy Ward & Brian Johnson
Sterling Medical Corporation (10/2015 – 09/2016)
411 Oak Street, Suite 202
Cincinnati, OH 45219
Salary: $19.02 hr
Supervisor: Deborah Aldridge
Signature Performance (05/2012 – 09/2015)
10330 Regency Pkwy Drive
Omaha, NE 68114
Salary: $18.50 hr
Supervisor: Candy Ward
Mindleaf Technologies Inc (09/2011 – 05/2012)
19B Crosby Drive #330
Bedford, MA 01730
Salary: $15.34 hr
Supervisor: Serena Johnson
Private Secretary Inc. (10/2008 – 11/2009)
3 Viking Road
Cranston, RI 02910
Salary: $16.74 hr
Supervisor: Bill Truesdale, owner
Oliver F. Cobb & Assoc (04/2002-10/2008)
2708 Airport Road Suite 5
Dalton, GA 30721
Salary: $15.02 hr
Supervisor: Anita Cobb, owner
PrimaStaff, Inc (10/2001-04/2002)
1426 El Paso
San Antonio, TX 78207
N/A
Salary: $14.00 hr
Supervisor: Hope Andrade, Owner
Dylantic, Inc (10/1997-10/2001)
1439 N. Great Neck Road
Virginia Beach, VA 23454
Salary: $13.00 hr
Supervisor: Glenn Chambers, owner
Melissa (Plata) Garrett
Ouachita Services, Inc (10/1996-10/1997)
3202 Claiborne Circle
Monroe, LA 71201
Salary: $11.02 hr
Supervisor: Pam Sinott, owner
Data Monitor Systems, Inc (07/1994-10/1996)
1455 S. Douglas Boulevard # A
Oklahoma City, OK 73130
N/A
Salary: $7.63 hr
Supervisor: Darlene Dunaway