Manager Project

Douglas bliss

**** * ***** **, #*** (***) *** - *530

Overland Park, KS 66223 *************@*****.***

Career Focus: Project Management &

Process Improvement

Disciplined and goal-driven professional with strong communication, management, training, and organizational skills seeking to utilize my talents and abilities to effectively and successfully manage medium to large-scale projects. With training and experience in Lean Six Sigma, I look forward to making processes more efficient for an employer, which will increase customer satisfaction and loyalty while also increasing profits.

Areas of strength and special skills include:

oCAPM certification

oExperience with Agile and Scrum (working on my Scrum Master certification)

oLean Six Sigma Green Belt

oCRM

oCPM certification (Construction Project Management)

oBusiness case development

oCharter implementation

oMonitoring and Controlling

oCost management

oRisk analysis and management

oSchedule management

oScope management

oStakeholder management

oEffective communication/rapport-building skills with people from all levels of organizations

oExperienced in working in a time-sensitive environment

oAdaptable leader with track record of company growth

oAdept at project coordination, ensures deadlines are met and quality outcomes are achieved.

oSelf-motivated leader skilled at the collaborative process

oAdvanced technical ability with various proprietary software packages and across the Microsoft Office Suite, Jira, SPSS, and other project management software

Career Highlights

Hogan Preparatory Academy, Kansas City, MO 2017-Present

Successful teacher committed to preparing students – every day – to be successful in college.

Advanced Placement (AP) United States History Teacher

oIntroduce the students to how Advanced Placement classes/exams work. These guidelines and requirements are different from state requirements, so the students need continual guidance in this area.

oProvide direct instruction.

oProvide class notes – and taught students how to take notes in class.

oPrepare study guides, vocabulary worksheets, and host tutoring sessions after school.

oPrepare and assess formative and summative tests.

oFacilitate students being able to use historical reasoning when evaluating and synthesizing historical events.

Emporia Unified School District, Emporia, KS 2016 - 2017

Successful and innovative teacher at Turning Point Academy, a Project-Based Learning school.

Global Studies Teacher

oProvided innovative Project-Based Learning instruction to both challenge students, and also teach in a way that best fit their learning styles and abilities.

oCollaborated with students in designing their projects, while making sure district, state, and federal standards were met.

oCreated new ways of looking at learning that provide a fun, interactive, dynamic, and effective way of teaching.

oAssessed students’ work. This was done through formative tests, observations, one-on-one discussions, group work, summative tests, and standardized tests.

oProvided easy access to instructions, rubrics, homework assignments, class notes, and expectations for all students and family members through the use of Google Classroom, weekly emails, and follow-up phone calls when needed.

oProvided a safe space for students to talk to me, in confidence, about any issue that they may have been having.

oProvided a readily accessible environment in which students and parents were able to contact me with any questions or concerns they may have had.

oWorked collaboratively with my colleagues to best meet the needs of each student in a holistic way. I used a cross-curricular approach by conferring with my colleagues about what they were teaching, and then incorporating aspects of their subject areas into my lesson plans and class discussions.

IBM, Lincoln, NE 2010 – 2012

A company that provides employment and retention solutions to assist organizations in hiring and retaining employees. Services include recruitment process outsourcing, onboarding solutions, interview builders, and survey tools.

RFP Project Manager (2010-2012)

oRehired during growth period after company became publicly traded and continued strong profitability trend.

oDirected all activities surrounding request-for-proposal process including collaboration/negotiation with sales team, software engineers, and other internal stakeholders; defined requirements and timelines

oInfluenced pricing decisions based on researching past buying trends of potential and existing client base

oPlaced equal emphasis on securing incremental clients and retaining existing profitable relationships

oPerformed all quality assurance on documents to ensure flawless proposal execution

oDeveloped deep knowledge of applicant tracking and onboarding software to incorporate into proposals for global prospects; gained expertise in human resource compliance software and best practices in recruiting

oNotable Accomplishments: Combined natural analysis ability with technical writing skills to generate proposals ranging from 5 to 500 pages for a wide range of clients including the US Department of Education, healthcare customers, and many more

IBM, Lincoln, NE 2003 – 2007

Research Analyst/Project Manager (2003 – 2007)

oRecruited by former professor based on outstanding analytical ability demonstrated during coursework.

oLed efforts to recruit, interview, hire and mentor new analysts and project managers during period of explosive company growth

oDirected and performed employee satisfaction data collection, calculations, and regression analysis for 30-40 clients including marquee organizations such as Home Depot, PricewaterhouseCoopers, and Caterpillar

oCollaborated with internal consultants to formulate action plans designed to address survey findings; presented these to leadership teams at client organizations; achieved significant buy-in from client executives

oAccountable for quality assurance on all client-facing presentations/documents to uphold company brand

oManaged research projects in conjunction with department manager

oInitiated cost cutting ideas while keeping client satisfaction foremost in mind; analyzed department budgets

oLead projects within the Research Department

oNotable Accomplishments: Proactively designed and rolled out training/onboarding program which was first of its kind; highly praised for enabling new analysts to get up to full speed in less than three months compared to previous 18-month learning curve. Decreased waste, delay, and errors in the Research department processes by 52%

Education

Harvard University

oMasters of Arts, Government (2017-2020)

Creighton University, Omaha, NE

oMaster of Arts in Liberal Studies: completed all coursework (minus thesis) (2002 – 2007)

Nebraska Wesleyan University, Lincoln, NE

oBachelor of Arts, Political Science; minor in Business Administration

oPhi Kappa Tau – Fraternity Officer (Philanthropy Chair) (1998 – 2001)

oWorked throughout university years, prior to internship, as campus pool lifeguard (1998 – 2001)

Certifications

CAPM – Certified Associate in Project Management – in training

Lean Six Sigma Green Belt – in training

Certified Scrum Master – in training

Prince2 Certification – in training

CPM – Construction Project Mangement

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