Marina Gray

**** ***** ****, ***** ******, VA ***44

ac6f01@r.postjobfree.com

571-***-**** ©

Work Experience

Administrative Assistant/Receptionist

Cantwell Vision Therapy Centers, 8/2017 – 5/2018

• answered phone calls, scheduled appointments, processed payments from patients and insurances, updated patients charts

• authorized insurance and billing, following-up with payments

• coordinated schedule between doctors and therapists in Annandale and Ashburn offices

• prepared every-day financial and patient registration reports, sent/received faxes, business correspondence

• ordered and maintained office supplies

• ordered contacts, glasses, assisted patients with the product selection

• consulted patients on their insurance benefits

Office Manager

Body Kinetics Rehab, 5/2013 – 8/2016

• Practice responsibilities

managed general patients complaints, employee-patient conflicts

accurate documentation and billing, re-designed the document filing system

prepared business documentation such as emails, memos, letters, insurance enrollment forms for doctors and therapists, business revalidation forms for the Practice, monthly reports on payments, productivity, referral analysis

helped business owner to develop and implement business growth marketing strategies

• Patient-related duties

appointment scheduling, new patient registration, financial counseling

sharing medical records with law firms, insurances

billing / collection, eligibility and benefits checking

submitted and followed-up on claims, processed payments

reduced the number of unpaid/denied claims by 90%

• Staff

supervised and monitored staff regarding hours and practice policies

discussed problems with staff related to employee conduct policy, duties, and responsibilities

resolved issues with patients rescheduling, billing, and codes application

summarized office status to management/ownership, organized meetings/training for staff

coordinated the hiring, terminating, and training

• Office

maintained therapy and office supplies

supervised the physical condition of the office and arrange for necessary maintenance/repairs

reviewed and implemented company’s safety and health policy Patient Care Coordinator,

Maryland Medical Assistance Program, 11/2011 – 8/2013

• prepared reports, daily notes, invoices, updated patient charts

• maintained open communication between families and health care professionals regarding client’s condition

• observed and reported any changes in patients physical and mental condition Account Manager/Interior Design Consultant/Customer Support Multiple companies, 2006 - 2012

• managed projects from design through implementation

• assisted clients with selecting and purchasing products

• created architectural drawings using AutoCAD

• prepared project estimates and contractual documents

• supervised project scheduling, execution, and budgets

• developed and implemented business marketing strategy

• coordinated meetings/communication between clients, product vendors, and contractors Administrative Assistant/Translator

Bechtel National, Inc., Kiev, Ukraine, 1996–2001

• managed project document control system, filing system, entered data into computer system, ensured the accuracy and completeness of the data, generated reports

• accompanied foreign visitors; facilitating communication between hosts and guests

• translated for meetings and conferences, business correspondence such as letters, reports, quotations, proposals, contracts, invoices, financial agreements, legal documents, restricted and confidential materials

• managed project document control system, filing system, entered data into computer system, ensured the accuracy and completeness of the data, generated reports

• prepared project correspondence including letters, proposals, invoices, change orders and contracts

• handled classified and business sensitive mail using appropriate security measures

• coordinated meetings and conferences, organized and prioritized work to accommodate project needs and deadlines

• responsible for employees travel arrangements, including tickets, visas, transportation Education

The Art Institute of Washington, Arlington, VA, Graduated Cum Laude Bachelor of Fine Arts in Interior Design

Kiev University of Foreign Languages, Kiev, Ukraine English Language, British and American Literature and Culture Skills

Communication, decision making, time management, self-motivation, conflict resolution, interpersonal skills, planning and research skills, adaptability, creativity, maintaining positive attitude

● Advanced computer, internet processing, proficient in Microsoft Word, Excel, PowerPoint, Adobe Acrobat, Access, InDesign, AutoCAD, Photoshop, Clinicient,, WebPT, TheraBill Languages: Fluent in English, Russian, Ukrainian

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