Administrative Assistant Manager
Resume:
Marina Gray
**** ***** ****, ***** ******, VA ***44
***********@*******.***
Work Experience
Administrative Assistant/Receptionist
Cantwell Vision Therapy Centers, 8/2017 – 5/2018
• answered phone calls, scheduled appointments, processed payments from patients and insurances, updated patients charts
• authorized insurance and billing, following-up with payments
• coordinated schedule between doctors and therapists in Annandale and Ashburn offices
• prepared every-day financial and patient registration reports, sent/received faxes, business correspondence
• ordered and maintained office supplies
• ordered contacts, glasses, assisted patients with the product selection
• consulted patients on their insurance benefits
Office Manager
Body Kinetics Rehab, 5/2013 – 8/2016
• Practice responsibilities
managed general patients complaints, employee-patient conflicts
accurate documentation and billing, re-designed the document filing system
prepared business documentation such as emails, memos, letters, insurance enrollment forms for doctors and therapists, business revalidation forms for the Practice, monthly reports on payments, productivity, referral analysis
helped business owner to develop and implement business growth marketing strategies
• Patient-related duties
appointment scheduling, new patient registration, financial counseling
sharing medical records with law firms, insurances
billing / collection, eligibility and benefits checking
submitted and followed-up on claims, processed payments
reduced the number of unpaid/denied claims by 90%
• Staff
supervised and monitored staff regarding hours and practice policies
discussed problems with staff related to employee conduct policy, duties, and responsibilities
resolved issues with patients rescheduling, billing, and codes application
summarized office status to management/ownership, organized meetings/training for staff
coordinated the hiring, terminating, and training
• Office
maintained therapy and office supplies
supervised the physical condition of the office and arrange for necessary maintenance/repairs
reviewed and implemented company’s safety and health policy Patient Care Coordinator,
Maryland Medical Assistance Program, 11/2011 – 8/2013
• prepared reports, daily notes, invoices, updated patient charts
• maintained open communication between families and health care professionals regarding client’s condition
• observed and reported any changes in patients physical and mental condition Account Manager/Interior Design Consultant/Customer Support Multiple companies, 2006 - 2012
• managed projects from design through implementation
• assisted clients with selecting and purchasing products
• created architectural drawings using AutoCAD
• prepared project estimates and contractual documents
• supervised project scheduling, execution, and budgets
• developed and implemented business marketing strategy
• coordinated meetings/communication between clients, product vendors, and contractors Administrative Assistant/Translator
Bechtel National, Inc., Kiev, Ukraine, 1996–2001
• managed project document control system, filing system, entered data into computer system, ensured the accuracy and completeness of the data, generated reports
• accompanied foreign visitors; facilitating communication between hosts and guests
• translated for meetings and conferences, business correspondence such as letters, reports, quotations, proposals, contracts, invoices, financial agreements, legal documents, restricted and confidential materials
• managed project document control system, filing system, entered data into computer system, ensured the accuracy and completeness of the data, generated reports
• prepared project correspondence including letters, proposals, invoices, change orders and contracts
• handled classified and business sensitive mail using appropriate security measures
• coordinated meetings and conferences, organized and prioritized work to accommodate project needs and deadlines
• responsible for employees travel arrangements, including tickets, visas, transportation Education
The Art Institute of Washington, Arlington, VA, Graduated Cum Laude Bachelor of Fine Arts in Interior Design
Kiev University of Foreign Languages, Kiev, Ukraine English Language, British and American Literature and Culture Skills
Communication, decision making, time management, self-motivation, conflict resolution, interpersonal skills, planning and research skills, adaptability, creativity, maintaining positive attitude
● Advanced computer, internet processing, proficient in Microsoft Word, Excel, PowerPoint, Adobe Acrobat, Access, InDesign, AutoCAD, Photoshop, Clinicient,, WebPT, TheraBill Languages: Fluent in English, Russian, Ukrainian
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