RENEE KITCHENS

713-***-****

ac6eyn@r.postjobfree.com

Conscientious, resourceful professional with over 15 years’ experience in project management and customer service. An understanding, innovative individual who has a sincere sense of teamwork to get results by instilling commitment, trust, fairness and loyalty. EXPERTISE:

• Multitasking

• Relationship Building

• Strong Communication Skills

• Excellent Organization & Attention to Detail

PROFESSIONAL EXPERIENCE:

CONTRACT RESOURCE GROUP – CRG, Houston TX 2016-2017 SR PROJECT MANAGER

Project Manager overseeing projects from order entry to installation and punch completion.

• Attended weekly PM meeting with team.

• Maintained PM log.

• Created Project Information Sheet containing customer information, scope of work, vendor ship dates, acknowledgements, special notes, etc. to be used as a single tool to achieve the most efficient way to consolidate all project requirements.

• Forwarded Request for Quote to sub-contractor. Reviewed request to select a crew based on their quote and specialized qualifications for a specific customer.

• Communicated with account manager on regular basis to update on progress and any issues that may come up along with ideas for resolution of issue.

• Initiated introduction email to customer with a tentative schedule based on lead times from vendors. Continued communication with customer to monitor any changes in their schedule.

• Attended construction meetings and “one on one” meetings with customer as required.

• Coordinated with customer, contractors and building management for delivery.

• Scheduled and led pre-installation meetings with assigned crew and designer prior to delivery.

• Made several site visits during the duration of the installation to insure the project stayed on schedule and budget.

• Approved all payments to sub-contractors after project completion. The OFIS, Houston TX 2000 - 2016

PROJECT MANAGER 2000 - 2004

• Project Manager for M.D. Anderson Team overseeing projects from request to installation and punch completion. Projects could range from one office to a new 1.5 million sq ft building installing over a five year period.

• Consulted with designer, planner, and project managers to identify specific needs for project.

• Reviewed scope of work with OFIS designer to create drawings and quote.

• Approved drawings and quotes before forwarding to customer. Acquired labor quotes for moves, reconfigurations and returns to surplus inventory.

• Ran weekly reports to track orders received and contacted customers for delivery.

• Coordinated installation with designer and customer along with contractor, data/IT, and building management when required.

• Created delivery tickets and coordinated with warehouse to have product pulled and prebuilt.

• Collaborated with team project coordinator on a daily basis for seamless installations to give the customer the best service possible with the least amount of down time.

• Developed project schedule.

• Interacted with customers regularly to field questions, give support and resolution for challenging projects. Completed urgent requests to search furniture surplus database for various reasons, and to comply with constant revisions to projects.

SR PROJECT MANAGER 2004 - 2016

Responsibilities in addition to the above:

• Assisted Account Manager with forecasting, invoicing and leading team meetings.

• Attending monthly M.D. Anderson Business Meetings and Asset Management Meetings.

• Monitored all asset reservations for projects.

• Trained new Project Managers for MDA team.

• Special Projects

• Streamlined project organizational standards.

• Utilized tools such as project schedule, order status report, installation calendar and project log per building to insure all projects for up to 30 M.D. Anderson properties were met with the highest expectations.

SKILLS

Team Design, Core, Autocad, Excel, Word, CAP, Snaptracker EDUCATION

B.S. Degree in Interior Design – University of Southern Mississippi

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