Management Manager

TIMOTHY R. LANDERS, MBA, PMP

**** ******* ****** *****, ***

COLUMBIA, MD 21044 USA

+1-443-***-**** ********@*****.***

EXECUTIVE SUMMARY

Project Manager for Fortune 500.

Technical Project Manager for deliverables and process compliance.

STRENGTHS

MBA, Technology Management, University of Phoenix, 2006, 95th Percentile GPA; BA, University of California at Los Angeles (UCLA).

Project Management Professional (PMP) Project Management Institute (PMI) Certification # 1861829.

Industry experience in Energy (Oil, Gas, Electric, Petroleum, Wholesale trading), Shipping, Banking, Government Contracting, and IT Consulting.

SKILLS

Personable, team-oriented, with leadership skills. Proven strategic thinker; excellent analytical, problem-solving, and decision-making skills; excellent verbal, and written communication skills; excellent presentation skills; strong technical, management and leadership skills.

Exceptional interpersonal skills with ability to gain the confidence and respect of senior executives. Proven ability to work with all levels of management, and the most senior of Subject Matter Experts. Proven ability to communicate with and work with staff at every level of the organization.

Experience with Business Analysis, SDLC, Agile, Lean Six Sigma, IV&V, PMI, Project Management, Risk Management, SIEM, and System Development Methodologies.

Experience with IBM, Microsoft, HP, Sun, and more.

KNOWLEDGE

Experience leading strategic planning, business transformation, and business projects. Functional experience in IT, Finance, Accounting, Procurement, Supply & Audit, CMMI, BPI, and ISO processes; PMBOK methodologies, Earned Value Management (EVM), Configuration Management (CM), End-to-End Systems Development Lifecycle (SDLC) Management [Agile, Cleanroom, Iterative, RAD, Rational Unified Process (RUP), Spiral, Waterfall, XP, Scrum models], Activity-Based Costing (ABC), Service Oriented Architecture (SOA), Change Management, Quality Assurance/Quality Control (QA/QC), State Department Project Management Framework, Business Process Improvement (BPI), Critical Chain Project Management (CCPM), TOGAF/UML, Total Cost of Ownership (TCO), Strategic Planning (Balanced Scorecard, Rolling Forecasting, Supply Chain Management, etc.), Decision Analysis and Resolution (DAR), Quantitative Project Management (QPM), Requirements Development (RD), Risk Management (RSKM), Information Technology Infrastructure Library (ITIL)/IT Service Management (ITSM), Gantt charts, Critical Path Method (CPM) and PERT charts

Government experience (RFP, RFQ, IDIQ, CPFF, FFP, T&M, Pricing, Cost Proposals, Working at Risk, CDRLs, SDRLs, FERC, CPIC, NERC, Sarbanes-Oxley, Clinger-Cohen/OMB, SOWs, SOPs, SLAs, CLINs, Sub-CLINs, Task Orders, Work Orders, Contract Mods, WBS’, CFSRs, Section 508)

EMPLOYMENT HISTORY

UniversalinetCom LLC (1099 corp): May 2000 – Present

Consultant, Columbia, MD

•Sr. Consultant for IBM, Oracle, and HP clients, Associate Vendors, and Consulting Firms liaising to align business objectives with IT solutions. Recommended configurations, system improvements/enhancements, and features to meet client needs.

•Project plans and document set (e.g., Project Charter, Integrated Master Schedule [IMS], Scope Management Plan, etc.), risk management, scorecards, dashboards, schedules, resource planning, metrics, and SLDLC documentation

•Technical deployment and implementation using Agile, SIEM, MDM, and SDLC. Developed strategies for configurations, procedures, and topologies.

Associate Vendors included:

Avnet, Perficient, GlobalKnowledge, TechnoTraining, Xtivia, Vertex

Clients included:

Ford Motors, Comerica Bank, American Family Insurance, Hertz Global, Maricom Systems, US Bank, Social Security Administration, National Guard, StudioB, Ziff-Davis, Caterpillar, Hertz, Costco, and more.

Environment: MDM (Orchestra Networks), MDM (IBM), Informatica Analyst/Policy, InFor EAM, Salesforce CRM, SQL Server, DB2, Oracle, Jira, HP ALM, HP and Dell hardware, Visio, SharePoint, InfoSphere Optim, Guardium, Orchestra Networks MDM with EBX5 Version 5.6.1, LucidCharts, Teamwork, Office 365, Microsoft Project, IBM Platform LFS, IBM Endpoint, IBM (various other)

INSIGHT GLOBAL (assigned to DISA): Jun 2016 – Jun 2017

Consultant-Project Manager, Ft. Meade, MD (www.insightglobal.com)

Provided product implementation and strategy services.

Applied PMBOK principles to manage deployments and implementations while adhering to DISA/DoD policies, MOUs, POAMs, SLAs, SOPs, IRPs, SSPs and related mandates and directives.

Developed PMO documentation and processes for defining program and project processes, and for ingesting and onboarding new projects and tasks.

Technical advisor for lifecycle sustainment, operations services, and vendor negotiations.

Bridged the gap between customer expectations and engineering decisions by communicating effectively with both in an SDLC (software and system development lifecycle) environment.

Improved product experience by collaborating with engineering to develop fixes requested by customers in the most cost-effective manner.

Reported out on health of Agile product and team performance against established service level agreements at monthly upper management reviews.

Effectively partnered with teams to meet and surpass SLAs.

Facilitated complex virtual and linked teams in multiple organizations.

Created communications, staffing and stakeholder management strategy.

Designed and implemented the outsource strategy for the maintenance of the pipeline.

Championed need for standard ERP/EAI solutions for reduction of total cost of ownership by 20%+.

Served as principal contact between client and organization to ensure 100% client satisfaction with delivered services.

Developed and managed project plans, test strategies, PMO document sets (Project Management, Scope Management, Change Management, Communications Management, Risk Management, and related Plans) to on-time successful completion from request for proposal to product delivery.

Environment: Cyber Security/Assurance, Tenable Nessus/SecurityCenter, Cryptzone Compliance Sheriff, HBSS/ePO, Forescout, HP and Dell hardware, ACAS, Security Stacks, Vulnerability Assessments

UNIVERSALINETCOM LLC (1099/C2C/C2G company): Jul 2014 – Jun 2016

Consultant-Project Manager, Columbia, MD (www.universalinet.com)

Product implementation and strategy services. Oversaw organizational change management and design, and training programs for end users and support teams.

Set the direction for the customer’s IT project governance and leadership structure.

Designed and implemented corporate training program for the use of Rational Unified Process (RUP) and UML collaborations.

Led all team based learning initiatives and training for end users and super users.

Environment: Scrum Sprints/Storyboards, z/OS System Admin, Cisco Routers/Switches, Requirements/Rational, BigInsights, Data Warehousing, PowerCare/iOS, Endpoint Manager, Platform LFS, Guardium, Enterprise Records/FileNet, HP and Dell hardware, Software Development, Security/IPS/IDS, PMBOK/SIRIUS, XAMPP (Apache/Tomcat), Java/Javascript/AJAX, CQ/IBM Sterling, QRadar SIEM, Tivoli/ISNP/SiteProtector, Systems Administration, Websphere/AS400, ITIL/ITSM/ITCAM, Gateways/Firewalls/IaaS, Urbancode, Endeca Discovery/InFront, Agile/Scrum, InfoSphere/Replication, Web Development

LOCHARBOUR GROUP (ASSIGNED TO DEPARTMENT OF TRANSPORTATION SECURITY ADMINISTRATION): Jan 2013 – Jul 2014

PMO IT Specialist; Columbia, MD (www.lhg.com)

PMO work with Booz-Allen Hamilton, Miracle, Mitre, and Accenture’s Earned Value Management Center of Excellence (Alexandria, Virginia), serving as Government EVM Support Contractor for managing cost/schedule realization meeting regularly to generate presentations, scrutinize EVM measurements, and Cost Account Manager (CAM) Report comments, and Deltek Cobra-generated reports driven by Microsoft Project EVM formulas; as well as custom EVM tool calculations.

Acquisitions and Procurement supply chain management utilizing project schedules and EVM and internal financial controls (e.g., Cost Performance Reports, Cost Accounting Management Reports)

Monitored project accountability to avert schedule slippage, scope creep, and promote conflict resolution.

Tracked profit margin/management reserves, ensuring timelines were met across pipelines and departments, throughout the project lifecycle.

Performed IV&V of costs, presentations, and reports related to the system implementation, project management office (PMO) documentation, and performance reports.

Led EVM Analysis of status of funds, contract performance accounts, for management of a multi-million dollar project to establish a technology infrastructure modernization Program.

Developed custom EVM tools, for evaluating cost accounts, integrated master schedules, and funds data.

Provided recommendations for project direction at the Task Order level, to ensure targeted objectives.

Facilitated meetings and documented lessons learned.

Adhered to baselines and critical paths, to associate forecasts with actual versus planned CPI, SPI, TCPI, CV, SV, PV, AC, (BCWP, BCWS), and EAC, and other EVM measurements.

Environment: Web-based eCommerce/OLTP, .Net, Java/JavaScript/J2EE, HTML, IBM/Oracle/Microsoft BI, documents (e.g., event handlers, form validators), HP and Dell hardware, Oracle databases, SQL Server, Java/J2EE, and middleware

CARESOFT, INC. (ASSIGNED TO BALTIMORE COUNTY GOVERNMENT): Oct 2012 – Dec 2012

PMO Project Manager, Compliance; Middlesex, NJ (www.caresoftinc.com)

Established project for achieving regulatory compliance for a Government Website (ADA Section 508, WCAG, Section 555, Section 504, etc.) based on HTML and SQL Server database.

Led change management efforts, and senior management and stakeholder management.

Multi-tasked to negotiate, define and develop standards, policies, user requirements, initiatives, and business objectives.

Developed work packages, schedule, financial/technical/managerial Project documentation for a team of 2-7 direct and indirect (matrix) FTEs and Partial FTEs.

Created general Agile graphics and assist PMO with executive briefings.

Served as an advocate for the Agile and Scrum methodology.

Maintained continuous alignment of program scope with strategic business objectives. Made business process improvement recommendations for more effective results and strategic intent.

Liaised between technical and managerial stakeholders, to coordinate complex resolutions.

Environment: Web-based eCommerce/OLTP/BI, jQuery, HP and Dell hardware, JavaScript, HTML documents (e.g., event handlers, form validators), SQL Server, Java/J2EE

CAPSTONE, INC. (ASSIGNED TO THE NARA – ARCHIVES II): Aug 2012 – Oct 2012

PMO IT Specialist; College Park, MD (www.capstone.com)

Led efforts to document policies and best practices in SOPs (Standard Operating Procedures).

Utilized Remedy ITSM and SQL Server databases, for implementing and tracking change requests.

Utilized industry best practices, maintained detailed documentation of all planned and implemented solutions.

Generated reports and presentations; met with stakeholders and leaders to define implementations.

Supported change management enterprise architecture development with a team of approximately twenty (20) to develop, document, and define Change Management processes

Environment: SQL Server, BMC Remedy, HP and Dell hardware, SharePoint

DAVID HALE & ASSOCIATES, INC.: Aug 2009 – Jul 2012

PMO Information Management Specialist/Project Manager; Bridgeport, WV (www.dha-inc.com)

Consultant services in IT, Business Transformation, and Management Consulting, for the Federal Bureau of Investigation (FBI).

Requirements gathering, definition and development condensed 20,000 requirements into a list of 3,000 requirements using constraints, qualifiers, and categories. Led enterprise architecture development with a team of six (6), developed a project for the redesign and update of a transactional processing system; including, but not limited to, UML/TOGAF/Kaizen/Lean Six Sigma/Scrum/IV&V, combining disparate data into a new data warehousing model, performing business process re-engineering, business process improvement, and business transformation.

Stood up the PMO utilizing PMBOK processes, internal controls, organizational policies, and industry best practices.

Worked on Data Warehousing and Integrated Transactional Processing Systems project. The responsibilities involved Project Management, Business Analysis, Mentoring, Data Analysis, Systems Architecture, Data Integration, and Data Modeling.

Worked with Enterprise Architects to design enterprise system application integration (EAI) and enterprise resource planning (ERP) interoperability providing solutions to complex user, executive, and operations requirements.

Maintained Project Risks and Issues Logs in support of scope, budget, and schedule baselines and regulatory compliance.

Coached, mentored and led personnel within a technical team environment.

Performed EAI/ERP and Financial analyses for government agencies in EVM, OMB, statistical, metrics, measurements, ITSM, change management, compliance, courseware development, and instruction as well as requirements definition and development.

Software: Oracle 10g, 9i, OBIEE, COGNOS, Oracle Reports, Mobile platform (HTML5), Oracle Discoverer, SOA, PL/SQL, SQL, Unix, Windows XP, Oracle 9i Application Server, PVCS, as well as PegaRules and BizTalk evaluations and recommendations.

Facilitated meetings and documented lessons learned.

Managed complex software development, architecture, and integration e-Commerce projects in a fast paced, constantly changing Agile environment.

Hosted and led JAD sessions and meetings, ensuring deliverables were met. Prepared all necessary project documents including, but not limited to the project charter, project management plan, and scope management plan.

Aligned IT solutions with business objectives, to facilitate business transformation for improving interoperability among systems and the organization’s business units.

Environment: Java/J2EE/Javascript, .Net, Rational, Oracle, BizTalk, PegaRules, IBM/Oracle/Microsoft BI, Cisco UCM, SQL Server, Java/Javascript/SAP/C#/Maximo, HP and Dell hardware, Tibco middleware, APIs, Citrix, and VB++ UI interfaces

THE CENTECH GROUP: May 2008 – Feb 2009

Business Manager; Arlington, VA (www.centechgroup.com)

Led financial and contractual business aspects of a portfolio project management for five (5) project managers.

Managed vendor relationships for contracts and pricing to ensure burn rates for funded revenue and protect management reserves; including, but not limited to accounting, invoicing and deliverables tracking.

Utilized Project Earned Value Management (EVM), Schedule focus to management, contract reporting, Integrated Master Scheduling (IMS), tracking plans, statuses and monthly updates, payroll/personnel processing, contract administration, measuring performance, and service administration. Maintained contract budgets, prepared contract-billing, estimates materials, equipment, production costs and delivery schedules.

Data mining using Business Intelligence (BI), Cognos, Deltek, Cobra, GCS Premier, SQL Server databases, SharePoint and reporting.

Oversaw the day-to-day progress of project(s) and release initiatives with regard to time, budget, scope and quality.

Monitored projects to avert schedule slippage and scope creep; and promoted conflict resolution.

Performed agile project management activities including planning, scheduling, budgeting, and Quality Assurance/Quality Control, including the management of all outsourced work, consultants, vendors and relationships.

Performed Risk model development for project analysis, mitigation, aversion, and avoidance.

Led meetings to facilitate, define and develop business requirements, as well as the participation in requirements reviews, design reviews and change control activities.

Provided leadership, direction and integrate activities with other IT departments to ensure successful implementation and support.

Performed PMO overall planning, budgeting, resource allocation, design, development, project management for client engagement and phases.

Utilized Scrum to conduct and effectively participate in sprint planning, task estimating and sequencing, spring reviews and retrospectives.

Oversaw the quality control/quality assurance (QA/QC), Configuration Management (CM) and SDLC (Scrum, Agile, Waterfall, etc.) processes to comply with audits of IT systems, networks, and infrastructures in a dynamic environment.

Aligned IT solutions with business objectives, to facilitate business transformation and Vision 2020 objectives of improving interoperability among systems.

Coordinated incident management ensuring issues were identified, tracked, reported on and resolved in a timely manner.

Environment: ERP SAP/Maximo for a credit card solution implemented to generate unique card numbers when enrolling new customers in credit card campaigns.

CORPORATE PROFESSIONAL SERVICES INC. (ASSIGNED TO BALTIMORE GAS & ELECTRIC [A CONSTELLATION ENERGY COMPANY]): Apr 2002 - Jan 2008

Analyst III; Baltimore, MD (www.constellationenergy.com)

Led internal teams in sub-projects, development, and support. Managed twenty-one (21) outside consulting firms to standardize on incoming work.

Generated extensive data analysis, reporting and documentation.

Worked with client personnel to identify required changes. Communicated needed changes to development team. Assisted in enforcement of project deadlines and schedules.

Consistently delivered high-quality services to our clients.

Processed input from stakeholders and appropriately and accurately applied comments/feedback. Communicated and applied project standards.

Coordinated Microsoft Office/Visual SourceSafe and Windows migration to latest platform version.

Documentum rollout for integrated platform hosting a 1 million document migration.

Defined SOPs, SLAs, and KPIs and provided ongoing maintenance and support.

Created test plans, requirements, scenarios, and data for Agile functional and systems testing of new and existing software systems developed and maintained by the team, performing these tests, and ensuring that test plans and scenarios fully exercise every aspect of the product.

Assisted in the facilitation of team and client meetings, for positive and effective team interaction.

Enforced Business Process Improvement (BPI) in compliance and performance.

Utilized in-depth understanding in the technologies, systems, and architectures. Developed requirements and solutions. Identified critical issues with ease and solved business problems.

Adapted to new disciplines, to maintain operational excellence and recommend improvements. Resolved problems related to business processes and orchestrations.

Proactively sought opportunities to serve in leadership roles. Managed the process of innovative change.

Delivered small, medium, and large projects using formal SDLC, PMBOK, CMMI, SIRIUS, ITIL, ITSM, and related methodological frameworks.

Developed relationships with client personnel that foster client ties. Communicated effectively with clients to identify needs and evaluate alternative business solutions with project management. Continually sought out opportunities to increase customer satisfaction and deepen client relationships.

Managed client expectations effectively. Utilized an HRA (human resource allocation) table, to effectively manage matrix staff assignments among projects.

Mentored those with less experience through informal channels. Sought and participated in development opportunities above and beyond required, internal training.

Trained others through both formal and informal training programs.

Environment: VMWare, LPARs/z/OS, .Net, VisualStudio, Oracle, Maximo, Tibco, FME/XML, Cisco UCM, SQL Server, Java/Javascript/SAP/C#, HP and Dell hardware, GE SmallWorld, Microsoft/AutoCAD

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